top of page
Search

116 123: Free Emotional Support by Samaritans

  • Writer: Abhinand PS
    Abhinand PS
  • Jul 25
  • 3 min read

☎️ 116 123 – Samaritans Emotional Support Helpline (2025 Guide)

Life gets overwhelming. Whether you’re feeling anxious, hopeless, or just need someone to talk to, there’s a number you can call—116 123, the free emotional support helpline by Samaritans.


White background with text: "Call us for free on 116 123" in green and blue. "SAMARITANS" logo in green box above.

Available 24/7, 365 days a year, Samaritans offer non-judgmental, confidential support to anyone going through a difficult time, no matter the reason. You don’t need to be suicidal to reach out.

In this article, we’ll explain how the 116 123 service works, what to expect when you call, and why it’s one of the most trusted mental health helplines in the UK.

📊 Quick Overview: Samaritans Helpline 116 123

Feature

Details

Service Name

Samaritans

Helpline Number

116 123

Availability

24 hours a day, 7 days a week, all year

Cost

Free from any UK or ROI phone (mobile or landline)

Confidentiality

100% confidential and non-judgmental

Who Can Call?

Anyone—you don’t have to be suicidal

Website

Alternative Support

Email: jo@samaritans.org (response within 24 hrs)

🧠 What Is the Samaritans 116 123 Helpline?

The 116 123 helpline is a free, confidential support service run by Samaritans, a UK-based charity dedicated to mental health and suicide prevention.

Whether you’re dealing with:

  • Stress or anxiety

  • Depression or loneliness

  • Family or relationship problems

  • Grief, self-harm, or suicidal thoughts

…Samaritans is here to listen. Not to advise, judge, or diagnose—but simply to listen and hold space when you need it most.

🧡 "Whatever you're going through, a Samaritan will face it with you." — Samaritans Mission

📞 How to Contact Samaritans in 2025

✅ Call 116 123

  • Free from all UK and ROI numbers

  • Available 24/7

  • No need to give your name or personal details

  • No time limits—talk for as long as you need

📧 Email: jo@samaritans.org

  • Expect a thoughtful, non-automated reply within 24 hours

  • Great for those who prefer writing over speaking

🌐 Visit samaritans.org

  • Find local branches if you prefer to visit in person

  • Access mental health resources, self-help tools, and articles

🌍 Why 116 123 Is More Than Just a Helpline

Unlike generic mental health support numbers, Samaritans volunteers are trained to truly listen. They won’t interrupt or try to fix you—they’ll hold space, validate your feelings, and help you feel heard.

They receive rigorous training in active listening, trauma response, and compassionate conversation.

Plus, 116 123 is part of a Europe-wide harmonized number system, ensuring that help is accessible regardless of where you are in the UK or Republic of Ireland.

👥 Who Can Call Samaritans?

Absolutely anyone.

You might be...

Call 116 123?

Feeling overwhelmed by work or life

Coping with a breakup or loss

Feeling isolated or anxious

Thinking about suicide or self-harm

Wanting someone to just listen

📱 Digital Wellbeing in 2025: Samaritans’ Evolving Support

Samaritans continues to expand digital mental health tools:

  • AI-assisted triage (without replacing human support)

  • Easy website chat features (pilot stages in 2025)

  • Mental health campaigns on TikTok, Instagram, and YouTube

  • Special programs for young people, LGBTQ+ communities, and men’s mental health

📱 Tip: Save 116 123 to your contacts. You may never need it—but someone close to you might.

🔗 Helpful Resources

🙋 FAQ: Samaritans 116 123 Helpline

❓Is it really free to call 116 123?

Yes. Whether you’re on a mobile, landline, payphone, or VOIP, the call is always free.

❓Can I stay anonymous?

Absolutely. You don't have to share your name, address, or any personal details.

❓Do I need to be suicidal to call?

Not at all. Samaritans helps people with any emotional distress, big or small.

❓Are there limits on how long I can talk?

No. You can talk for as long as you need—10 minutes or 2 hours, it’s your space.

❓Is support available in other languages?

Currently, support is primarily in English. For translated support, you may explore NHS or community-specific services listed on nhs.uk.

🧡 Final Thoughts: It's Okay to Ask for Help

In a world full of noise, 116 123 offers silence, support, and solace. Whether you call for yourself or on behalf of someone else, the line is always open.

You are not a burden. You are not alone. And you are always worthy of being heard.

Save this number. Share it. Use it.📞 Call 116 123 — Someone will listen.

 
 
 

Comments


bottom of page

Your helpers that never sleep

Build, grow, and scale your business with AI helpers
World’s first AI helpers, personalized for your business
Automates work—even while you sleep

Get Sintra Now Making work feel like play