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Writer's pictureAbhinand PS

Air India Check-in: A Complete Guide to Online, Airport, and Mobile Check-ins

Air India Check-In: Your Ultimate Guide for a Smooth Experience

Air India offers multiple convenient options for check-in to ensure a hassle-free travel experience. Whether you prefer checking in online from the comfort of your home or doing it at the airport, understanding how Air India's check-in process works can save you time and effort. In this guide, we’ll cover all the different methods available for Air India check-in, including step-by-step instructions, deadlines, and important considerations.



Screenshot of the Air India online check-in page, showing options to enter PNR number, select seats, and download the boarding pass for domestic and international flights. The user-friendly interface allows passengers to complete the check-in process from their mobile or computer before arriving at the airport.

Types of Air India Check-In Methods

  1. Online Check-In (Web Check-In)

  2. Mobile Check-In

  3. Airport Kiosk Check-In

  4. Counter Check-In (Airport Desk)

Each method has its own advantages, and choosing the right one depends on your preferences and travel situation.

1. Online Check-In for Air India

Online check-in is the most convenient and popular method for passengers. You can check in from home or the office, save your boarding pass on your device, and avoid long queues at the airport.

Steps to Complete Air India Online Check-In:

  1. Visit the Air India WebsiteGo to the official Air India website.

  2. Access the Check-In SectionClick on the “Web Check-In” option on the homepage.

  3. Enter Your DetailsInput your PNR number or e-ticket number along with the passenger's last name.

  4. Select Your Flight and SeatsChoose the flight for which you want to check in, and select your preferred seat (if available).

  5. Download Your Boarding PassOnce your check-in is complete, download your boarding pass. You can either print it or save it on your phone to present at the airport.

Online Check-In Timings:

  • Domestic Flights: Available 48 hours to 1 hour before departure.

  • International Flights: Available 48 hours to 4 hours before departure.

Feature

Online Check-In Details

Available From

48 hours before flight

Closes

1 hour before domestic, 4 hours international

Seat Selection

Available during check-in (may have charges)

Baggage Drop

Proceed to the baggage drop counter at the airport

2. Mobile Check-In with Air India

Air India also offers a mobile check-in option through its official app, available for both Android and iOS devices. This method is similar to web check-in but offers more flexibility since you can check in and manage your boarding pass directly from your phone.

Steps to Complete Mobile Check-In:

  1. Download the Air India AppInstall the Air India Mobile App from the Play Store or App Store.

  2. Log In or Enter Booking DetailsUse your booking reference (PNR) or e-ticket number to retrieve your reservation.

  3. Complete the Check-In ProcessChoose your flight, select seats, and confirm your check-in.

  4. Download the Mobile Boarding PassSave the mobile boarding pass on your phone, or you can opt to receive it via email or SMS.

Mobile Check-In Benefits:

  • Easy access to boarding passes at any time.

  • No need to print; you can use the digital boarding pass.

  • Manage multiple bookings and check-ins on a single device.

3. Airport Kiosk Check-In

If you prefer checking in at the airport without waiting in long lines at the counter, airport kiosks provide a self-service option.

How to Use the Kiosk:

  1. Locate the Air India KiosksAt the airport, find the self-check-in kiosks designated for Air India.

  2. Input Your DetailsEnter your PNR number or scan your e-ticket.

  3. Select Your SeatIf available, choose your seat and confirm your check-in.

  4. Print Your Boarding PassThe kiosk will print your boarding pass, which you can take to the baggage drop counter or proceed directly to security if you have only carry-on luggage.

When to Use Kiosk Check-In:

  • Ideal for travelers with no checked luggage or who want to avoid waiting in line at the counter.

  • Available from 4 hours before departure for international flights and 2-3 hours for domestic flights.

4. Counter Check-In at the Airport

For passengers who prefer traditional check-in, Air India offers counter check-in at all major airports. This method is useful if you have special requirements, such as:

  • Excess baggage

  • Special assistance (for seniors, unaccompanied minors, or passengers with disabilities)

  • Group bookings

Counter Check-In Timings:

  • Domestic Flights: Counters open 3 hours before departure and close 60 minutes before take-off.

  • International Flights: Counters open 4 hours before departure and close 75 minutes before departure.

Baggage Drop After Online Check-In

Even if you complete the online or mobile check-in, you still need to drop off your checked luggage at the airport. Air India provides designated baggage drop counters for passengers who have already checked in and received their boarding pass.

Check-In Method

Baggage Drop Details

Online & Mobile

Proceed to baggage drop counter

Kiosk

After printing boarding pass, drop bags

Counter

Baggage is handled during check-in

FAQs About Air India Check-In

  1. Can I change my seat after check-in?Yes, you can modify your seat selection during check-in, subject to availability. However, after check-in is completed, seat changes might incur additional fees or may not be possible.

  2. What if I forget to check in online?If you miss online check-in, you can still check in at the airport through kiosks or counters, but it's best to arrive early to avoid delays.

  3. What happens if I arrive late for check-in?Air India strictly enforces check-in closure times (60 minutes for domestic and 75 minutes for international). Late arrivals may not be allowed to board.

  4. Can I use my digital boarding pass at security?Yes, digital boarding passes from online or mobile check-ins are accepted at most airports. Simply present it on your smartphone at the security checkpoint and boarding gate.

Conclusion: Streamline Your Air India Check-In Process

The check-in process for Air India is designed to accommodate different passenger preferences. Whether you choose online, mobile, kiosk, or counter check-in, each method provides a simple and efficient way to prepare for your flight. To ensure a smooth experience, always check in early and be mindful of baggage drop deadlines. Safe travels!

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