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Writer's pictureAbhinand PS

Air India Express Check-In: A Complete Guide to Hassle-Free Travel

Air India Express Check-In: Step-by-Step Guide for a Smooth Travel Experience

Air India Express offers multiple check-in options to make your travel experience smoother and quicker. Whether you prefer to check in online from the comfort of your home or opt for traditional airport check-in, this guide will walk you through all the available methods. From online check-in times to seat selection and baggage rules, here's everything you need to know for a seamless Air India Express check-in.



Screenshot of Air India Express web check-in page where passengers can enter their PNR number and last name to complete check-in, select seats, and download their boarding pass for easy airport access.

Types of Check-In for Air India Express

  1. Online/Web Check-In

  2. Mobile Check-In

  3. Airport Counter Check-In

Each method has its own benefits, and depending on your travel preference and time availability, you can choose the most convenient option.

1. Air India Express Web Check-In

Web check-in is the most convenient way to check in for your flight, as it allows you to skip airport queues and proceed directly to baggage drop or security. Here’s a simple step-by-step process for online check-in:

Step-by-Step Web Check-In Guide

  1. Visit the Official WebsiteGo to the Air India Express website and click on the "Web Check-In" option.

  2. Enter Your PNRYou will need to enter your PNR number (Passenger Name Record) and last name as per your booking details.

  3. Select Your SeatOnce your booking is retrieved, you can select your seat. Some preferred seats, such as those with extra legroom, may have additional fees.

  4. Download Your Boarding PassAfter completing the process, download and print your boarding pass or save it on your phone for a paperless check-in at the airport.

Online Check-In Timings

  • Domestic Flights: Web check-in opens 48 hours before the flight and closes 2 hours before departure.

  • International Flights: Web check-in opens 24 hours before the flight and closes 4 hours before departure.

Flight Type

Web Check-In Open

Web Check-In Close

Domestic Flights

48 hours before departure

2 hours before departure

International Flights

24 hours before departure

4 hours before departure

2. Air India Express Mobile Check-In

For passengers who prefer checking in via smartphone, the Air India Express app allows mobile check-in, giving you flexibility to check in from anywhere.

How to Use Mobile Check-In:

  1. Download the AppInstall the Air India Express app from the Google Play Store or Apple App Store.

  2. Log In or Enter PNRAfter logging into your account or entering your booking details (PNR number and last name), select the flight you wish to check in for.

  3. Choose Your SeatSelect your preferred seat from the seat map.

  4. Receive Your Mobile Boarding PassOnce your check-in is completed, you can save the mobile boarding pass on your phone, which can be scanned at the airport.

Benefits of Mobile Check-In

  • Convenient: Manage your flight check-in on the go.

  • Paperless: Use a mobile boarding pass and skip the need for printing.

3. Airport Counter Check-In

For passengers who prefer traditional check-in or have special requirements (e.g., excess baggage, unaccompanied minors), airport counter check-in is available.

When to Arrive for Airport Check-In

  • Domestic Flights: Counters open 3 hours before the flight and close 60 minutes prior to departure.

  • International Flights: Counters open 4 hours before the flight and close 75 minutes before departure.

Make sure to arrive at the airport early to avoid last-minute rushes, especially during peak travel periods.

Baggage Policy at Air India Express Check-In

Passengers who check in online or through the mobile app will still need to drop their checked luggage at the airport’s designated baggage drop counters. It’s important to be aware of your baggage allowance:

  • Domestic Flights: Typically 20 kg for checked baggage, and 7 kg for cabin baggage.

  • International Flights: Usually 30 kg for checked baggage, but this may vary depending on your route.

Check your ticket for specific baggage details to avoid excess fees at the airport.

FAQs About Air India Express Check-In

  1. Can I change my seat after completing web check-in?Yes, you can modify your seat selection during the web check-in process, provided the seat you want is available.

  2. What should I do if I forget to print my boarding pass?If you forget to print your boarding pass, you can reprint it at the airport’s self-service kiosks or the check-in counter.

  3. Can I use mobile check-in for international flights?Yes, mobile check-in is available for both domestic and international flights on Air India Express.

  4. What happens if I arrive late for airport check-in?Passengers arriving late may not be allowed to board the flight, as check-in counters close 60 to 75 minutes before departure. Always aim to arrive at the airport well in advance.

Conclusion: Make Your Air India Express Journey Easier with Smooth Check-In

Air India Express offers multiple check-in options to suit the needs of different passengers. Whether you prefer checking in online, via mobile, or at the airport, following the right steps will ensure a seamless experience. Be sure to check in early, know your baggage allowance, and choose your preferred seat to make your travel comfortable and stress-free.

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