Air India Express Manage Booking: How to Modify, Cancel, or Update Your Flight

Air India Express Manage Booking: A Complete Guide

Travel plans often change, and Air India Express makes it easy for passengers to manage their bookings online. Using the Manage Booking feature, you can modify flight details, update passenger information, select seats, add extra baggage, and even cancel or reschedule flights. In this guide, we’ll walk you through the steps to manage your Air India Express booking effectively.

Why Use Air India Express Manage Booking?

The Manage Booking feature on the Air India Express website and mobile app is a convenient tool that allows passengers to:

• Change flight dates or reschedule trips

• Cancel tickets and request refunds

• Update passenger information, including names and contact details

• Select or change seats (including paid seat options like extra legroom)

• Add baggage allowance to avoid paying excess baggage fees at the airport

• Request special services like wheelchair assistance

Step-by-Step Guide to Managing Your Air India Express Booking

Here’s a breakdown of how to use the Manage Booking feature:

Step 1: Visit the Air India Express Website

Start by going to the official Air India Express website. On the homepage, you’ll see a tab called "Manage Booking".

Step 2: Enter Your Booking Details

To access your booking, you’ll need to provide:

• PNR (Passenger Name Record) or booking reference number

• Last name of the passenger

Click “Submit” to retrieve your flight details.

Step 3: View Your Booking

Once your booking appears, you can see the following information:

• Flight details (departure time, flight number, etc.)

• Passenger information

• Seat selection and baggage information

Step 4: Modify or Update Your Booking

You can now make changes to your booking. Depending on your needs, you can:

• Reschedule your flight: Select new dates and pay any applicable fare difference.

• Cancel your booking: Cancel your ticket and initiate a refund request if applicable.

• Change seats: Select or change your seat for an additional fee, such as an upgrade to extra legroom or exit row seats.

• Add baggage: Pre-purchase extra baggage to avoid high airport fees.

• Request special services: Add services like wheelchair assistance or meal preferences.

Step 5: Confirm and Pay

For modifications such as flight changes or seat upgrades, you may need to pay a fee or the fare difference. Once you confirm and complete payment, your updated booking will be reflected in your itinerary.

Action	Details
Modify Flight	Change flight dates or reschedule based on availability and fare difference.
Cancel Booking	Cancel your ticket and request a refund (subject to fare rules).
Update Passenger Information	Correct passenger names or update contact details.
Change Seat	Choose preferred seats like extra legroom or aisle seats for a fee.
Add Baggage	Pre-book additional baggage allowance.

Air India Express Manage Booking Fees and Policies

Managing your booking with Air India Express might incur some additional charges depending on the type of modification:

1. Flight Rescheduling:

   • Air India Express allows you to change your flight dates, but there may be a change fee plus the fare difference if the new flight is more expensive.

   • For changes made close to the departure date, fees may be higher.

2. Ticket Cancellation:

   • You can cancel your booking online, but cancellation charges may apply depending on the fare type.

   • Refunds, if applicable, will be processed according to Air India Express' refund policy. Non-refundable fares will not be eligible for a refund.

3. Seat Selection:

   • Changing or upgrading your seat may carry additional charges, especially for extra legroom, exit row seats, or window seats.

4. Baggage Additions:

   • Extra baggage can be pre-booked at a lower rate through Manage Booking. Baggage purchased at the airport tends to have higher fees.

Common FAQs About Air India Express Manage Booking

1. Can I change my flight date online?

Yes, you can change your flight date through the Manage Booking section. However, you may need to pay a change fee and fare difference.

2. Is there a fee for canceling my Air India Express flight?

Yes, cancellation fees depend on the type of fare you booked. Non-refundable fares are not eligible for a refund, while flexible fares may allow cancellations with a partial refund.

3. How can I add extra baggage through Manage Booking?

After accessing your booking, select the option to add baggage. You can choose the extra baggage amount and pay the applicable fees.

4. Can I change my seat after completing web check-in?

Seat changes can usually be made up until the check-in process is completed. Once web check-in is done, seat changes may not be allowed or will require an additional fee.

5. What if I can’t access my booking online?

If you cannot access your booking, contact Air India Express customer support for assistance. Ensure your PNR number and last name are correctly entered.

Tips for Managing Your Air India Express Booking

• Plan ahead: Making changes early can save you money on rebooking or cancellation fees.

• Double-check baggage limits: Pre-book your extra baggage to avoid high costs at the airport.

• Stay flexible: Consider fare rules before booking. Some tickets offer more flexibility for changes, which can be useful if your travel plans are uncertain.

• Use the mobile app: The Air India Express mobile app allows you to manage bookings, check flight status, and check in online, giving you more control over your travel experience.

Conclusion: Simplify Your Travel with Air India Express Manage Booking

Air India Express’ Manage Booking feature offers a range of flexible options that allow you to control and modify your travel plans with ease. Whether you need to reschedule a flight, add baggage, or update personal details, the process is simple and efficient. Ensure you understand the fare rules and fees associated with changes to avoid surprises, and enjoy a smooth journey with Air India Express.