Asianet Broadband Customer Care Number (2025) – 24x7 Helpline
- Abhinand PS
- 10 hours ago
- 3 min read
📌 Key Support Contacts – Asianet Broadband Customer Care (2025)

Support Type | Details |
☎️ Toll-Free Number | 1800-425-4725 |
📞 Regional Helpline | 0471-2730000 (Kerala users) |
💬 WhatsApp Support | +91-9633190000 |
📧 Email Support | |
📲 Mobile App Support | Asianet Mobile App (Help & Chat section) |
🌐 Official Website |
🖧 About Asianet Broadband
Asianet Broadband, one of South India’s most reliable ISPs, provides fiber optic internet, OTT bundles, and home Wi-Fi services, especially across Kerala, Karnataka, and Tamil Nadu.
In 2025, Asianet has ramped up its fiber network, delivering ultra-fast speeds (up to 1 Gbps) and seamless customer support channels to handle connectivity, billing, or router issues.
📞 How to Contact Asianet Broadband Customer Support (India – 2025)
Whether you're facing slow speeds, modem errors, no connectivity, or payment glitches, Asianet’s multi-channel support system has you covered.
☎️ 1. Asianet Toll-Free Helpline – 1800-425-4725
Call this 24x7 number for all broadband-related issues.
You can use this number for:
Broadband not working
Fiber installation delay
Modem/router troubleshooting
Complaints and disconnections
Plan inquiries or migration
✅ Pro Tip: Keep your Subscriber ID or registered mobile number ready to speed up the process.
📱 2. Regional Support – 0471-2730000
This number is specific to Kerala users, especially in Thiruvananthapuram, Kochi, Calicut, and nearby cities.
Ideal for localized issues, service upgrades, or field technician requests.
💬 3. WhatsApp Support – +91-9633190000
Send a "Hi" to Asianet’s verified WhatsApp helpline to:
Check plan details
Track complaints
Schedule technician visits
Reset router remotely
Get auto-replies for outages and maintenance
📧 4. Email Support – customercare@asianet.co.in
Use email for more detailed issues or requests like:
Service transfer or relocation
Refund queries
Billing clarification
Technical escalations
Average response time: 6–24 hours on working days
📲 5. Asianet Mobile App Support
Download the Asianet app from Play Store or App Store → Go to Help & Support
You can:
Raise tickets
Chat with an agent
Check plan usage
Modify subscriptions
Get outage alerts
📲 Android App📲 iOS App
🧑💻 Real Customer Experience with Asianet Support
“My Wi-Fi disconnected before an online exam, but the Asianet support number helped within 30 mins.”— Ajay M., Kochi
“Raised a support ticket via the app, and the technician fixed my modem same day. Smooth process!”— Revathi S., Calicut
“I use their WhatsApp bot weekly to check data usage. It’s faster than the app.”— Nikhil R., Kollam
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❓ FAQ – Asianet Broadband Customer Care (India 2025)
📞 What is the Asianet broadband toll-free customer care number?
The official toll-free number is 1800-425-4725. Available 24x7 for broadband issues across India.
📲 How can I contact Asianet on WhatsApp?
Save +91-9633190000 and message "Hi" to access their bot for account info, complaints, and troubleshooting.
🔁 Can I change my Asianet plan by calling customer care?
Yes, just call 1800-425-4725 or use the mobile app to upgrade/downgrade plans instantly.
🔌 How to report a broadband outage with Asianet?
You can:
Call the toll-free or regional number
Use the app’s Help section
Message via WhatsApp support
They usually resolve outages within 2–6 hours.
🚀 Final Thoughts: Asianet Fiber Support That Actually Works
Asianet’s broadband support has become faster, smarter, and more user-friendly in 2025. From WhatsApp AI bots to real-time complaint tracking via app, the support channels offer everything you need to stay online.
Whether you're in Kochi, Kozhikode, or Coimbatore, the contact numbers listed above will get your issue resolved quickly.
✅ Save this post for when you need help fast—and share it with friends or family using Asianet services!
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