AU Bank Customer Care Number: Easy Access to Support
- Abhinand PS
- Jan 17
- 4 min read
Introduction: Why AU Bank Customer Care Matters
Customer support plays a crucial role in enhancing the banking experience. Whether it’s resolving account-related issues, clarifying queries about services, or reporting a lost card, having direct access to a reliable customer care system is essential. AU Bank, known for its innovative banking services, offers customer care services that aim to provide prompt solutions to its customers.

In this blog, we’ll explore the AU Bank Customer Care Number, how to contact them, the different services offered, and tips for resolving common banking issues efficiently.
AU Bank Customer Care Numbers: Your Direct Link to Support
AU Bank offers a dedicated customer care number to assist with your banking needs. Here’s how you can get in touch with them:
AU Bank Toll-Free Customer Care Number:
1800 120 1000 (Toll-free for general inquiries)
1800 258 2020 (Toll-free for credit card related issues)
Both numbers are available 24/7, providing you with the convenience to reach out at any time. Whether you have inquiries related to personal banking, credit cards, or loan services, these numbers ensure you’re always just a call away from assistance.
Key Services Offered Through AU Bank Customer Care
AU Bank’s customer care is equipped to assist with a wide range of services. Here’s a breakdown of the support they offer:
General Banking InquiriesGet information on your savings accounts, loans, deposits, and other banking services.
Credit Card ServicesReport lost or stolen credit cards, request a credit limit increase, or inquire about reward points and redemption options.
Loans & InsuranceWhether it’s personal loans, home loans, or insurance, AU Bank’s customer care can guide you through your options.
Complaint ManagementIf you face any issues with transactions, services, or bank policies, the customer care team can help file and resolve complaints.
How to Use AU Bank’s Customer Care Effectively
While calling the AU Bank customer care number is straightforward, here are some tips to ensure a smooth experience:
Prepare Your Details
Before calling, ensure you have the following details handy:
Your Account Number (or Credit Card Number if it’s related to a credit card query).
Any transaction IDs for specific queries.
Your personal identification details, including date of birth, registered mobile number, etc.
Know the Right Department
To avoid long waiting times, make sure you’re connected with the right department. AU Bank’s customer care number provides automated prompts that help direct you to the right service, whether it’s for general inquiries or credit card assistance.
Follow Up on Complaints
If you have registered a complaint, make a note of the complaint number provided. Use this number for follow-ups if the issue is not resolved within the expected timeframe.
AU Bank Customer Care Channels
In addition to the phone number, AU Bank offers multiple ways to get in touch with customer support:
Support Channel | Details |
Email Support | Reach out at customercare@aubank.in for written inquiries. |
AU Bank Mobile App | Use the mobile app to raise tickets and track your complaints. |
Branch Support | Visit any AU Bank branch for in-person assistance. |
Social Media | AU Bank is active on platforms like Twitter and Facebook for quick responses. |
Common Issues Resolved by AU Bank Customer Care
1. Forgotten PIN or Password
One of the most common requests customers have is retrieving or resetting their PIN/Password. AU Bank's customer support team can guide you through the steps.
2. Credit Card Blocking
If your credit card has been lost or stolen, calling AU Bank’s toll-free number immediately will help you block your card and prevent any unauthorized transactions.
3. Disputed Transactions
AU Bank customer care can help you resolve any disputes related to transactions, providing you with the steps to investigate and reverse any unauthorized charges.
4. Loan Inquiries
Whether you’re applying for a loan or want to inquire about your loan status, AU Bank’s customer support team can help you with loan details and repayment options.
Frequently Asked Questions (FAQ)
Q1: What are the AU Bank customer care working hours?AU Bank customer care is available 24/7, so you can contact them anytime for assistance.
Q2: Can I reach AU Bank customer care via email?Yes, you can email customercare@aubank.in for inquiries or issues related to banking services.
Q3: How do I report a lost AU Bank credit card?Call the toll-free number 1800 258 2020 immediately to block your credit card and prevent fraudulent activities.
Q4: Can I track my complaint status with AU Bank?Yes, once you raise a complaint, you’ll receive a complaint number. You can track the status of your complaint by following up with AU Bank customer care.
Conclusion: Stay Connected with AU Bank Customer Care
Whether you have a query about your AU Bank savings account, need assistance with credit card services, or are facing any issues related to your banking experience, the AU Bank customer care number provides you with an efficient way to get the help you need. Their 24/7 customer service ensures that no matter when you need support, you're always covered.
For more information or to reach out to AU Bank’s customer care, visit AU Bank Customer Support.
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