Bandhan Bank Customer Care: 24/7 Toll-Free Number & Support Services

​Bandhan Bank is dedicated to providing exceptional customer service, ensuring that clients have access to timely assistance for all their banking needs. Whether you have inquiries about your account, need to report a lost card, or require information on banking products, Bandhan Bank offers multiple channels to address your concerns.​

Bandhan Bank Customer Care Numbers

For immediate assistance, you can reach out to Bandhan Bank's customer care through the following numbers:

• Toll-Free Number (24×7): 1800-258-8181​India Customer Care+4Groww+4Bandhan Bank+4

• Alternate Contact Numbers:

  • 033-4409-9090​India Customer Care+2Paisabazaar+2Groww+2

  • 033-6633-3333​Bandhan Bank+3Paisabazaar+3Groww+3

  • 033-4090-3333​Paisabazaar+4India Customer Care+4Groww+4

These lines are available 24/7, ensuring that your queries are addressed promptly. ​Paisabazaar

Specialized Customer Care Services

Bandhan Bank also provides specialized helplines for specific services:

• Debit Card Green PIN Assistance:

  • 033-6609-6709​Groww+3Paisabazaar+3India Customer Care+3

  • 033-4090-2222​

• Micro Banking Queries:

  • 033-6826-5200​Groww+3India Customer Care+3Paisabazaar+3

These dedicated lines cater to specific banking services, ensuring that you receive expert assistance tailored to your needs. ​India Customer Care

Email Support

For non-urgent queries or detailed assistance, you can email Bandhan Bank's customer service team at:

• Email: [email protected]​Groww+1Paisabazaar+1

This channel is ideal for documenting your concerns and receiving comprehensive responses. ​

Missed Call Banking Services

Bandhan Bank offers convenient missed call services for quick account information:

• Account Balance Inquiry: Give a missed call to 9223008666​Wikipedia+4India Customer Care+4Paisabazaar+4

• Mini Statement: Give a missed call to 9223008777​India Customer Care

• Deactivate UPI ID/VPA ID: Give a missed call to 8010957797​India Customer Care+2Groww+2Paisabazaar+2

Ensure that you use your registered mobile number for these services. ​Paisabazaar

SMS Banking Services

You can perform various banking operations via SMS by sending specific keywords to 9223011000 from your registered mobile number:

• Register Mobile Number: REG <Account Number>​Groww+2India Customer Care+2Paisabazaar+2

• De-register Mobile Number: DEREG <Account Number>​India Customer Care+2Paisabazaar+2Groww+2

• Balance Inquiry: BAL <Account Number>​Groww+2India Customer Care+2Paisabazaar+2

• Mini Statement: MINI <Account Number>​India Customer Care+1Groww+1

• Cheque Book Request: CHQBOOK <Account Number>​India Customer Care+2Paisabazaar+2Groww+2

• Stop Cheque Payment: CHQSTOP <Account Number> <Cheque Number>​Groww+2Paisabazaar+2India Customer Care+2

• Set Account as Primary: SETPRIME <Account Number>​Groww

These SMS services provide a quick and efficient way to manage your account without visiting a branch. ​

Grievance Redressal Mechanism

Bandhan Bank has a structured grievance redressal system to ensure customer complaints are resolved effectively:

1. Level 1: Contact the customer care via phone or email, or visit your branch manager.​

2. Level 2: If unsatisfied with the initial response, escalate the issue to the Cluster Head assigned to your branch.​India Customer Care+3Groww+3Paisabazaar+3

3. Level 3: For further escalation, reach out to the Principal Nodal Officer:​India Customer Care+3Groww+3Bandhan Bank+3

   • Ms. Radhika Raghavan

   • Email: [email protected]​Groww

   • Phone: 033-4045-6353 (Available from 9:15 AM to 5:45 PM, excluding holidays)​

This multi-tiered approach ensures that your concerns are addressed at progressively higher levels until a satisfactory resolution is achieved. ​

Frequently Asked Questions (FAQs)

Q: Are there any charges for SMS alert services in Bandhan Bank?

A: No, Bandhan Bank does not levy charges for SMS alert services.​Paisabazaar

Q: How can I report a fraudulent transaction?

A: You can report fraudulent transactions by calling the customer care number, emailing [email protected], or visiting your nearest Bandhan Bank branch.​Paisabazaar

Q: Can I avail SMS banking without an internet connection?

A: Yes, SMS banking services do not require an internet connection and can be accessed via standard SMS from your registered mobile number.​Paisabazaar

Q: Who can use Bandhan Bank’s customer care services?

A: All Bandhan Bank account holders, including those with savings accounts, current accounts, loans, and other financial products, can utilize the customer care services.​Paisabazaar

Q: How do I check my account balance using the missed call service?

A: Give a missed call to 9223008666 from your registered mobile number to receive your account balance via SMS.​Groww+3Paisabazaar+3Paisabazaar+3

Bandhan Bank's comprehensive customer care services are designed to provide you with seamless banking experiences, ensuring that assistance is always within reach whenever you need it.​

Sources