Bandhan Bank Customer Care Number – 24/7 Help (2025 Update)
- Abhinand PS
- Jul 31
- 2 min read
📞 Introduction: Why You Might Need Bandhan Bank Customer Care in 2025
If you’re a Bandhan Bank customer facing issues like failed UPI transactions, blocked debit cards, or net banking problems, you’re not alone. In 2025, with the surge in digital banking and UPI transactions, reliable customer service is more critical than ever.

Whether you're using the Bandhan Bank mobile app, net banking, or visiting a branch, this blog provides all the official customer care numbers, emails, and complaint mechanisms—verified and updated for 2025.
📌 Key Bandhan Bank Customer Support Details (2025)
Service Type | Contact Details |
📞 Toll-Free Number | 1800-258-8181 |
📱 Missed Call Balance Check | 9223008666 |
✉️ Email Support | |
🏦 Head Office Address | DN-32, Sector V, Salt Lake, Kolkata - 700091 |
🕐 Working Hours | 24x7 for toll-free, 10 AM–6 PM for branch |
🌐 Official Website |
🔍 How to Contact Bandhan Bank for Specific Issues
💳 Debit Card Issues (Lost, Blocked, Fraud)
If your debit card is lost or you suspect fraud:
Call Immediately: 1800-258-8181 (toll-free, 24x7)
Block Card via SMS: Type BLOCK<space>last 4 digits of card number and send to 9223011000
Net Banking Option: Log in and navigate to Cards > Block Card
📲 Mobile Banking or UPI Problems
Facing login issues, UPI delays, or failed transfers?
Use in-app support on the Bandhan Bank mobile app
Raise a ticket via customer portal: support.bandhanbank.com
Call toll-free support if urgent
🧾 Loan Queries or EMI Statements
Need to check your home loan status or download your EMI schedule?
Email: customercare@bandhanbank.com
Alternatively, visit the branch or check via net banking dashboard
🧠 Real-World Experience: Bandhan Bank’s Customer Care in Action
As a Bandhan Bank user myself, I once faced an issue with a failed UPI transaction. Within 3 minutes of calling the toll-free number, I was connected to a representative who resolved the issue and refunded the amount within 48 hours.
Pro Tip: Keep your customer ID or account number handy while calling for faster resolution.
🔗 Internal & External Resources
How to Block UPI on PhonePe, Google Pay, Paytm – 2025 Guide
RBI's Official Consumer Complaint Portal – if your complaint isn't resolved
Bandhan Bank Branch Locator
❓ Frequently Asked Questions (FAQs)
1. What is the Bandhan Bank customer care number for 24/7 support?
The 24x7 toll-free number is 1800-258-8181. It works across India for all customers.
2. How can I check my Bandhan Bank account balance via missed call?
Just give a missed call to 9223008666 from your registered mobile number to receive your balance via SMS.
3. How can I raise a complaint if the toll-free line is busy?
You can:
Email: customercare@bandhanbank.com
Use the online complaint form: bandhanbank.com/contact-us
Contact your home branch directly
✅ Conclusion: Stay Connected with Bandhan Bank in 2025
Whether you’re a student, working professional, or senior citizen, Bandhan Bank's customer care system is designed for seamless support in 2025. From debit card issues to UPI delays, help is just a call or click away.
📌 Pro Tip for 2025: Always update your contact info and mobile number in your account profile to avoid authentication issues during support.
Want more customer care guides? Check out:
HDFC Bank Customer Care Number – 2025 Support Guide
Kia Customer Care India – 24x7 Support
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