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Bank of America Customer Service | Contact & Support Guide

  • Writer: Abhinand PS
    Abhinand PS
  • Feb 10
  • 2 min read

Introduction

Bank of America is one of the largest financial institutions in the U.S., serving millions of customers worldwide. Whether you need help with account management, credit cards, loans, or fraud concerns, having quick access to the right customer service contact can make a huge difference. This guide provides an in-depth look at Bank of America's customer service options, including phone numbers, online support, and best practices for efficient communication.



Two women sit on a couch in a modern office. One wears a red blazer, holding a tablet, smiling. The other listens attentively. Bright setting.

Why Contact Bank of America Customer Service?

1. General Banking Assistance

  • Checking and savings account inquiries.

  • Transaction history and dispute resolution.

  • ATM and debit card-related issues.

2. Credit Card Support

  • Billing inquiries and payment assistance.

  • Lost or stolen credit card reporting.

  • Fraud protection services.

3. Loans & Mortgages

  • Home loan and auto loan support.

  • Loan payment and refinancing options.

  • Mortgage assistance and guidance.

4. Fraud & Security Concerns

  • Reporting unauthorized transactions.

  • Account security and fraud alerts.

  • Identity theft protection.

Bank of America Customer Service Contact Information

Department

Contact Number

Availability

General Customer Service

1-800-432-1000

24/7

Credit Card Support

1-800-732-9194

24/7

Business Banking

1-866-543-2808

Mon-Fri: 8 AM-10 PM ET

Auto Loans

1-844-892-6002

Mon-Fri: 8 AM-8 PM ET

Mortgage Customer Service

1-800-669-6607

Mon-Fri: 8 AM-8 PM ET

Fraud Reporting

1-800-432-1000

24/7

International Customer Support

1-315-724-4022

24/7

1. Retail Banking & Credit Card Support

  • Contact for everyday banking needs and credit card issues.

  • Quick assistance via phone or online chat.

  • Keywords: Bank of America customer service, credit card support, banking assistance.

2. Business Banking & Loans

  • Support for small businesses and corporate accounts.

  • Loan inquiries and repayment options.

  • Keywords: Business banking support, Bank of America loans, business customer service.

3. Fraud & Security Concerns

  • Immediate fraud alert services.

  • Enhanced security measures for account safety.

  • Keywords: Fraud hotline, Bank of America security, report unauthorized transactions.

Best Ways to Contact Bank of America

1. Prepare Your Information

  • Have your account number and personal details ready.

  • Clearly state your issue to save time.

2. Choose the Right Contact Method

  • Phone support for urgent issues.

  • Online chat for quick assistance.

  • Secure messaging through the Bank of America mobile app.

3. Alternative Support Channels

  • Visit Bank of America Customer Support for FAQs.

  • Use the mobile app for secure account management.

  • Engage with customer support on social media platforms.

Bank of America Employee Benefits & Work Culture

  • Diversity & Inclusion: Commitment to equal opportunity employment.

  • Work-Life Balance: Remote work options and flexible hours.

  • Career Growth: Learning and development programs for employees.

FAQs

1. What is the Bank of America customer service number?

The general customer service number is 1-800-432-1000 (available 24/7).

2. How do I report fraud or unauthorized transactions?

Call 1-800-432-1000 immediately to report suspicious activity.

3. Does Bank of America offer online chat support?

Yes, online chat support is available through their website and mobile app.

4. Is there an international support number?

Yes, international customers can call 1-315-724-4022 for assistance.

5. How can I contact business banking support?

For business banking inquiries, call 1-866-543-2808 during business hours.

Conclusion

Bank of America provides multiple customer service options for individuals and businesses. Whether you need support for banking, credit cards, loans, or fraud protection, knowing the right contact information can ensure a smooth experience. Use the provided phone numbers and tips to resolve your issues efficiently.

Keywords: Bank of America contact number, customer service, fraud hotline, business banking support.

 
 
 

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