BigBasket Customer Care Number India – 2025 Support Guide
- Abhinand PS
- Aug 5
- 2 min read
BigBasket Customer Care Number India – Your 2025 Support Guide
Introduction
Need help with a BigBasket order in India? Whether you’re missing items, seeking a refund, or want to cancel, reaching the right support line fast makes a difference. This post shares the official customer care number, email contact, best calling hours, and handy tips to resolve issues quickly and confidently.

📞 Official BigBasket Customer Care Number & Support Hours
The main national helpline for BigBasket India is 1860 123 1000, available daily from 6:00 AM to 10:00 PM BigBasket+2India Customer Care+2.
Some listings also mention +91 803 355 1000 as a reported contact number used by customers PissedConsumer.→ Official recommendation: use 1860 123 1000 as the primary contact number.
Customer care email:customerservice@bigbasket.com – an official address for written complaints or quality feedback PissedConsumer.
🗓️ When to Call for Faster Response
Best call hours: between 6:00 AM and 10:00 PM daily bbdaily.com.
Avoid peak busy hours (e.g., mid-afternoon). Morning or early evening calls often get quicker response.
🔧 Quick Issues & Support Resolution Table
Issue Type | Contact Method | Tips for Faster Help |
Order not delivered | Call 1860 123 1000 | Have your order ID & registered mobile ready |
Missing or damaged items | Call & Email | Photograph items; make notes immediately |
Refund or wallet credits | Call + Email | Provide transaction details clearly |
Slot or delivery changes | Call support | |
Quality complaints | Email grievance officer if unresolved | Provide SKU/order details |
🧠 Real-World Tips for Effective Customer Support
Prepare order details beforehand—order ID, date, and registered mobile help streamline verification.
If the helpline seems busy, send a follow-up email to customerservice@bigbasket.com for documentation.
Unsatisfied with resolution? Escalate to the Grievance Officer via grievanceofficer@bigbasket.com (also mentioned in official FAQ) jiomart.pissedconsumer.com+2PissedConsumer+2bbinstant.bigbasket.com+8BigBasket+8India Customer Care+8bbdaily.comPissedConsumer+1.
Watch out for phishing: BigBasket support will never ask for bank PINs or full card details—only your registered name/email and phone number BigBasket.
🔗 Internal & External Trustworthy Links
Internal link: For guides on order cancellation and refunds, check relevant posts on abhinandps.com.
External sources:
BigBasket’s official FAQ confirming phone number and email support BigBasket.
Customer reports via PissedConsumer listing +91 803 355 1000 as a used contact PissedConsumer+2jiomart.pissedconsumer.com+2.
🧪 FAQ (Keyword-Rich)
1. What is the BigBasket customer care number in India?The official toll-free number is 1860 123 1000 (India-wide), operational daily from 6 AM to 10 PM BigBasket.
2. How can I reach BigBasket by email for support?Email customerservice@bigbasket.com—ideal for refund queries, quality complaints, or unresolved issues.
3. What do I do if I can’t reach the helpline or not satisfied?Use the grievance officer email at grievanceofficer@bigbasket.com to escalate unresolved issues, as cited in the official FAQ BigBasket.
✅ Conclusion
If you're dealing with a missing item, refund delay, or quality concern on BigBasket India, your first step should be to call 1860 123 1000 during operational hours. Keep your order ID and registered details ready and follow up via email if needed. For escalation, use the Grievance Officer contact. Bookmark this guide for easy reference over time.
Facing difficulty applying these steps? I’m happy to help troubleshoot your specific order or issue—just share what you’ve encountered!
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