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BigBasket Customer Care Number India – 2025 Support Guide

  • Writer: Abhinand PS
    Abhinand PS
  • Aug 5
  • 2 min read

BigBasket Customer Care Number India – Your 2025 Support Guide

Introduction

Need help with a BigBasket order in India? Whether you’re missing items, seeking a refund, or want to cancel, reaching the right support line fast makes a difference. This post shares the official customer care number, email contact, best calling hours, and handy tips to resolve issues quickly and confidently.


Logo featuring "big basket" in red and black, on a green background with "A TATA Enterprise" below in blue.

📞 Official BigBasket Customer Care Number & Support Hours

  • The main national helpline for BigBasket India is 1860 123 1000, available daily from 6:00 AM to 10:00 PM BigBasket+2India Customer Care+2.

  • Some listings also mention +91 803 355 1000 as a reported contact number used by customers PissedConsumer.→ Official recommendation: use 1860 123 1000 as the primary contact number.

Customer care email:customerservice@bigbasket.com – an official address for written complaints or quality feedback PissedConsumer.

🗓️ When to Call for Faster Response

  • Best call hours: between 6:00 AM and 10:00 PM daily bbdaily.com.

  • Avoid peak busy hours (e.g., mid-afternoon). Morning or early evening calls often get quicker response.

🔧 Quick Issues & Support Resolution Table

Issue Type

Contact Method

Tips for Faster Help

Order not delivered

Call 1860 123 1000

Have your order ID & registered mobile ready

Missing or damaged items

Call & Email

Photograph items; make notes immediately

Refund or wallet credits

Call + Email

Provide transaction details clearly

Slot or delivery changes

Call support

Mention your delivery slot/date/time

Quality complaints

Email grievance officer if unresolved

Provide SKU/order details

🧠 Real-World Tips for Effective Customer Support

🔗 Internal & External Trustworthy Links

🧪 FAQ (Keyword-Rich)

1. What is the BigBasket customer care number in India?The official toll-free number is 1860 123 1000 (India-wide), operational daily from 6 AM to 10 PM BigBasket.

2. How can I reach BigBasket by email for support?Email customerservice@bigbasket.com—ideal for refund queries, quality complaints, or unresolved issues.

3. What do I do if I can’t reach the helpline or not satisfied?Use the grievance officer email at grievanceofficer@bigbasket.com to escalate unresolved issues, as cited in the official FAQ BigBasket.

✅ Conclusion

If you're dealing with a missing item, refund delay, or quality concern on BigBasket India, your first step should be to call 1860 123 1000 during operational hours. Keep your order ID and registered details ready and follow up via email if needed. For escalation, use the Grievance Officer contact. Bookmark this guide for easy reference over time.

Facing difficulty applying these steps? I’m happy to help troubleshoot your specific order or issue—just share what you’ve encountered!

 
 
 

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