Blinkit Customer Care Number & Support (2025)

🛒 Introduction

In 2025, Blinkit (formerly Grofers) is one of India's fastest-growing quick-commerce platforms, delivering groceries, personal care items, and more within 10–20 minutes. But when an order goes wrong, you need fast support—not frustration.

This blog covers:

• The official Blinkit customer care number

• How to contact support instantly

• Refund & replacement policies

• FAQs and tips to solve your issues faster

📌 Blinkit Customer Support: Quick Overview

Feature	Details
Customer Care Number	☎️ No direct number (app-based support only)
Live Chat Support	✅ Available 24/7 in-app
Refund Timeline	2–5 business days (depending on payment mode)
Escalation Email	support@blinkit.com
Help Center Link	https://blinkit.com/support
Supported Cities (2025)	500+ cities in India
Average Delivery Time	10–20 minutes

📱 Is There a Blinkit Customer Care Number?

❌ No Official Helpline Number (As of 2025)

Unlike traditional customer service, Blinkit does not operate a call-based customer care system. The company has moved to in-app support only, which is:

• 📲 Faster than phone queues

• 🕐 Available 24x7

• 🔐 Secure and linked to your order details

✅ Best Way to Contact Blinkit: Use the live chat feature inside the Blinkit app.

🧭 How to Contact Blinkit Support (Step-by-Step)

💬 Option 1: In-App Chat (Fastest Method)

1. Open the Blinkit app

2. Go to ‘Orders’ and select the order you need help with

3. Tap ‘Need Help?’ or ‘Get Support’

4. Start a chat with a support agent

⚠️ Always use the registered mobile number linked to your account for faster verification.

📧 Option 2: Email Support (If App Is Not Working)

If you can’t access the app:

• Email: support@blinkit.com

• Mention:

  • Your Order ID

  • Registered phone number

  • Clear description of the issue

  • Attach screenshots if needed

This method may take 12–24 hours for a response.

💸 Blinkit Refund & Replacement Policy (2025 Update)

Blinkit’s refund system is now faster and more automated.

✅ Common Refund Scenarios

Issue	Refund Possible?	Notes
Missing Items	✅ Yes	Report within 24 hours
Damaged/Expired Products	✅ Yes	Upload image evidence via chat
Wrong Item Delivered	✅ Yes	Return may be required
Order Not Delivered	✅ Yes	Auto-refund within hours

⏱️ Refund Timelines (By Payment Mode)

Payment Mode	Refund Time
UPI	2–3 business days
Credit/Debit Card	3–5 business days
Blinkit Wallet	Instant

🔍 Long-Tail Keywords to Target (Low Competition)

• “blinkit customer care number 2025”

• “how to contact blinkit support”

• “blinkit refund policy for missing items”

• “blinkit live chat not working”

• “blinkit support email address”

• “get refund on blinkit order”

🔗 Helpful Resources

• 🔗 Blinkit Help Center

• 🔗 Zomato Investor Page (Zomato owns Blinkit)

• 🔗 Consumer Complaints Portal (Govt. grievance redressal)

• 🔗 Blinkit Grocery Delivery Guide (Internal link suggestion)

🙋‍♂️ FAQ – Blinkit Customer Support (2025 Edition)

Q1. What is the Blinkit customer care number?

There is no phone number for Blinkit customer support in 2025. All support is handled through in-app live chat or email.

Q2. How do I get a refund from Blinkit?

Open your order in the app → Tap ‘Need Help?’ → Select your issue → The support agent will process a refund or replacement based on your concern.

Q3. Can I talk to a real person at Blinkit?

Yes, Blinkit’s in-app chat connects you to a real support agent, not just bots. Most issues are resolved in minutes.

Q4. My app isn’t working. What should I do?

Try:

• Restarting the app

• Clearing cache or reinstallingIf that fails, email support@blinkit.com from your registered email with order details.

Q5. Can I raise a complaint against Blinkit?

Yes. If your issue is unresolved, you can:

• Email support@blinkit.com

• File a complaint via consumerhelpline.gov.in

✅ Final Thoughts

Blinkit may not have a traditional customer care number, but its modern app-based support system is quick, efficient, and aligned with today’s fast delivery expectations. For best results, always use the in-app “Need Help?” feature right after your order is delivered.

🛍️ Whether you're missing items or just need a refund, Blinkit’s customer support in 2025 is built to resolve issues fast—without the wait time of a call center.