Introduction
Blinkit (formerly Grofers) is one of India’s leading instant grocery delivery platforms. If you’re facing issues with orders, payments, or refunds, reaching out to their customer support can resolve your concerns efficiently. This guide provides all the ways you can contact Blinkit’s customer care, along with useful troubleshooting tips.
Blinkit Customer Care Contact Details
Contact Method | Details |
Customer Care Number | 0124-4673 366 |
Toll-Free Number | 1800-208-8888 |
Email Support | |
Official Website | |
Registered Office | Blink Commerce Pvt Ltd, Gurugram, India |
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How to Contact Blinkit Customer Care
1. Calling Blinkit’s Customer Support
Dial 0124-4673 366 for assistance.
Available for queries regarding orders, refunds, or delivery.
Have your order ID ready for faster resolution.
2. Email Support
For detailed issues, email info@blinkit.com.
Use a clear subject line like "Refund Not Processed – Order #12345".
3. Live Chat on the Blinkit App
Open the Blinkit app and go to "Help & Support."
Choose your issue and initiate a chat with a customer service executive.
4. Social Media Support
Tweet your issue at @letsblinkit.
Message Blinkit’s Facebook page for quick responses.
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Common Issues and Solutions
1. Order Not Delivered
Check the app for real-time updates.
If delayed beyond the estimated time, contact support.
2. Refund Not Received
Refunds typically take 5-7 business days.
Contact support with transaction details if delayed.
3. Wrong or Damaged Product Received
Raise a complaint via the app within 24 hours.
Refunds/replacements are usually processed quickly.
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FAQs
1. Is Blinkit customer care available 24/7?
No, their support is available from 6 AM to midnight.
2. How can I track my Blinkit order?
You can track your order live in the Blinkit app under "My Orders."
3. What is the refund policy for Blinkit?
Refunds are initiated within 24-48 hours and credited within 5-7 business days.
4. Can I cancel my Blinkit order?
Yes, you can cancel orders before they are packed for delivery.
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Conclusion
Blinkit offers multiple ways to reach customer care for any issues related to orders, payments, or refunds. Whether you prefer calling, emailing, or chatting via the app, their support team is available to help. Bookmark this guide for future reference!
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