Canada Post Customer Care Number – Help & Support 2025
- Abhinand PS
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- Jul 31
- 3 min read
Whether you're waiting on a delayed package, need help with tracking, or want to change your delivery address—getting in touch with Canada Post customer care is your fastest route to a solution.
In this 2025 guide, you'll find the official Canada Post customer care number, email support, live chat help, and regional contact options—along with pro tips to resolve your issue quickly and stress-free.
📞 Canada Post Customer Care Number (Toll-Free) – 2025
Service | Phone Number | Availability |
General Customer Support | 1-866-607-6301 | Mon–Fri: 7 AM–11 PM EST Sat–Sun: 9 AM–9 PM EST |
Business Solutions | 1-877-262-5762 | Mon–Fri: 8 AM–8 PM EST |
TTY for Hearing Impaired | 1-800-267-2797 | Mon–Fri: 7 AM–11 PM EST |
📌 Dial 1-866-607-6301 for support on:
Lost or delayed mail/parcels
Mail forwarding
Address change services
Tracking issues
Stamps, packaging, and retail outlet support
💡 Pro Tip: Call during non-peak hours (before 10 AM or after 6 PM) to avoid long hold times.
📨 Canada Post Customer Support Email & Live Chat
Prefer not to call? Canada Post also offers email and live chat support through its website.
Contact Form (Email Support): canadapost-postescanada.ca/support→ Select topic → Fill the form → Submit
Live Chat: Available Mon–Fri (8 AM–8 PM EST) via the same support portal.
💬 The chatbot answers basic queries instantly, while agents join for complex issues like claim disputes or international tracking.
🌎 Support for International Customers
Are you contacting from outside Canada?
Use this number:+1-416-979-8822 (Standard international rates apply)
✔️ Ideal for:
Tracking inbound Canada-bound parcels
International registered mail inquiries
Customs delays and documentation issues
🔍 How to Track a Package Using Canada Post
Step-by-Step:
Click on Track a Package
Enter your Tracking Number (13 or 16-digit code)
Click Track
📱 You can also download the Canada Post Mobile App (iOS/Android) for real-time alerts and delivery updates.
🗂️ Quick Reference Table – Canada Post Customer Service 2025
Need Help With | Contact Method | Info |
General Mail/Parcels | Phone: 1-866-607-6301 | Toll-Free |
International Parcels | Phone: +1-416-979-8822 | For non-Canada residents |
Email Support | Online Form | Support Page |
Live Chat | Website Portal | Mon–Fri |
Business Inquiries | 1-877-262-5762 | Corporate Support |
🔗 Related Helpful Resources on abhinandps.com
🤔 FAQs – Canada Post Customer Service
Q1. What is the official Canada Post customer care number in 2025?
Answer: The official toll-free customer service number is 1-866-607-6301, available 7 days a week.
Q2. How do I talk to a live agent at Canada Post?
Answer: Call 1-866-607-6301, go through the IVR menu, and say “Agent” or “Speak to someone” when prompted. Alternatively, use the Live Chat option online.
Q3. Can I report a lost parcel online?
Answer: Yes. Visit the Support Page, click on “Report a Problem”, and submit the complaint using your tracking number and shipment details.
✅ Final Thoughts – Get Canada Post Support When You Need It Most
Canada Post remains one of the most trusted delivery networks in the country. But delays and issues can happen—and that’s where knowing the right customer support options makes all the difference.
Whether you call, email, or chat—support is available 7 days a week to help with delivery issues, tracking, refunds, and more.
📞 Call Now: [1-866-607-6301]🌐 Or visit: canadapost-postescanada.ca
💬 Bookmark this post and share it with anyone waiting on a package!
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