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Central Bank of India Customer Care: Call, Support & Help

  • Writer: Abhinand PS
    Abhinand PS
  • Jul 25
  • 3 min read

☎️ Central Bank of India Customer Care Number (2025): How to Get Help Fast

Banking issues can be stressful—but getting help shouldn't be. If you're a Central Bank of India (CBI) customer and need assistance, the customer care helpline is your direct connection to real-time support for all your banking needs.


Central Bank of India logo with red geometric design. Blue background with white Hindi and English text. Red banner: "CENTRAL TO YOU SINCE 1911."

Whether it’s a blocked ATM card, internet banking trouble, or a loan query, the Central Bank of India customer service team is available via phone, email, SMS, or online complaint portal.

📊 Quick Reference: CBI Customer Care Details

Service Type

Contact Info / Method

Toll-Free Number (24x7)

📞 1800 22 1911

Alternate Toll-Free

📞 1800 110 001

International Customers

☎️ +91 22 6638 7777 (Standard charges apply)

Email for Queries

Hotlisting ATM/Debit Card

1800 22 1911 or Hotlist Online

Online Complaint Portal

SMS Banking

Send ‘BALAVL <Account No>’ to 99675 33228

🏦 Why Contact Central Bank of India Customer Care?

✨ Fast, Account-Specific Help

Once you connect, your account is verified through basic details. You can quickly:

  • Resolve failed transactions

  • Block lost/stolen cards

  • Report suspicious activity

  • Get help with mobile/Internet banking

  • Enquire about loan EMIs or FD maturity

👥 Who Can Use It?

  • Retail customers with savings or current accounts

  • Senior citizens needing pension clarifications

  • Loan applicants tracking approval status

  • NRIs facing card or transaction issues

📱 Popular Reasons Customers Call Central Bank of India Support

🏧 1. ATM & Debit Card Block/Replacement

Lost your card or suspect fraud? Dial 1800 22 1911 immediately to hotlist your card.

💻 2. Internet Banking Login Issues

Forgot your password or locked out of your net banking account? Support can:

  • Reset credentials

  • Unlock accounts

  • Guide reactivation

💸 3. UPI/Transaction Failures

Payment not reflecting or funds stuck? Call or raise a complaint online for quick reversal.

📆 4. Fixed Deposit and Loan Queries

Ask about:

  • Interest rates

  • Maturity instructions

  • Prepayment options

🧠 Expert Tip: Use the Complaint Tracking ID

Every phone or web complaint generates a unique ticket number. Keep this ID to:

  • Track resolution status

  • Escalate if unresolved in 7 working days

  • Follow up with your home branch, if needed

🌐 Other Ways to Reach Central Bank of India Support

Channel

How to Use

Mobile App

Use CBI Mobile Banking+ for support & ticketing

WhatsApp (Pilot)

In selected cities, message “Hi” to 9967533228

Branch Visit

Use Branch Locator Tool

Twitter/X

DM @centralbank_in on Twitter/X

🔗 Trusted Resources

  • 🔒 Online ATM/Debit Card Hotlisting

  • 📝 CBI Contact Us Page

  • 📲 CBI Mobile App on Google Play

❓ FAQ: Central Bank of India Customer Support

📍 What is the toll-free customer care number of Central Bank of India?

Call 1800 22 1911 for 24/7 customer support on banking, ATM, loans, or complaints.

🌍 Can NRIs contact Central Bank of India support?

Yes. NRIs can dial +91 22 6638 7777 (international rates apply) or email customercare@centralbank.co.in.

🔒 How to block a lost ATM card instantly?

Call 1800 22 1911 or visit the online hotlisting portal immediately.

🖥️ Is there online support for net banking issues?

Yes. You can raise tickets on the official website or via the CBI mobile app.

💼 What if I don’t get a response within 7 days?

Escalate to the nodal officer via email or lodge a grievance with the Banking Ombudsman through RBI’s CMS portal.

✅ Final Thoughts: Help Is Just One Call Away

Whether you're a digital-first user or prefer traditional banking, Central Bank of India’s customer care system is built to assist you—efficiently and securely.

💡 Save the number 1800 22 1911 in your phone.📌 Bookmark the official complaint portal.💬 And don’t hesitate to reach out—because your money deserves responsive care.

 
 
 

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