CIBIL Customer Care Number 2025 | Contact CIBIL Support Easily
- Abhinand PS
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- 10 hours ago
- 3 min read
Introduction
In today’s credit-driven world, your CIBIL score plays a vital role in whether you’re approved for a loan, credit card, or even a home mortgage. But what happens if your report has an error, or you need to raise a dispute? That’s where knowing the CIBIL customer care number 2025 becomes crucial.
With rising credit frauds, loan rejections, and digital banking growth, thousands of Indians contact CIBIL daily. This guide gives you the official helpline numbers, email ID, and step-by-step ways to reach CIBIL support—without wasting time.
📌 Official CIBIL Customer Care Number (2025 Updated)
Service | Contact Number | Timings |
CIBIL Helpline (Toll-Free Alternative) | 022-6140-4300 | Mon–Fri (10 AM – 6 PM IST) |
CIBIL Dispute Support | Available via myCIBIL portal | 24/7 online |
Email ID | Response within 2-4 working days | |
CIBIL Address | TransUnion CIBIL Ltd., One Indiabulls Centre, Tower 2A, 19th Floor, Lower Parel, Mumbai – 400013 | Working hours (10 AM – 6 PM) |
👆 Pro Tip: When calling, keep your CIBIL registration ID, PAN card number, and recent loan/credit details handy for faster resolution.
✅ When Should You Call CIBIL Support?
Most people don’t realize they can directly resolve issues with CIBIL. Here are the main scenarios where the CIBIL customer care helpline can help:
Credit Report Errors: Wrong loan information, duplicate accounts, or incorrect details linked to your PAN.
Low CIBIL Score Dispute: Unfairly reduced score due to reporting error from banks/NBFCs.
Loan or Credit Card Rejection Queries: Understanding why your loan was rejected based on CIBIL data.
Fraud / Identity Theft Case: Reporting an unauthorized loan or suspicious activity under your name.
Subscription & myCIBIL Login Issues: Troubleshooting login, subscription renewal, or password reset problems.
How to Get Faster Resolution from CIBIL
Here are some expert-backed tips (from real user experiences) on how to get your complaint resolved quickly:
Use the Online Dispute Form First – Visit the official CIBIL Dispute Resolution page 👈 (external authoritative source).
Follow Up by Call – Note down the complaint reference number and mention it while calling customer care.
Email for Written Proof – Send a detailed email for record-keeping and escalation.
Escalate via RBI if Needed – If CIBIL doesn’t resolve, you can escalate via your bank or directly to the Reserve Bank of India Ombudsman.
🗂 Key Facts About CIBIL Customer Care
Feature | Details |
Primary Helpline Language | English, Hindi |
Complaint Resolution Time | 7–15 business days |
Free Credit Report Help | 1 free report per year via myCIBIL |
Online Support Available? | Yes, 24/7 via portal |
📖 Related Resources (Internal Links)
🔗 External References (Authoritative Sources)
❓ FAQs on CIBIL Customer Care Number (2025)
1. What is the official CIBIL customer care number?
The latest verified helpline is 022-6140-4300, available on weekdays between 10 AM–6 PM IST.
2. Can I get CIBIL support via WhatsApp or mobile app?
As of 2025, CIBIL has not introduced WhatsApp or mobile customer support. All queries must go through phone, email, or the myCIBIL portal.
3. How long does CIBIL take to resolve a credit dispute?
Most CIBIL disputes are resolved within 7–15 business days, depending on bank/NBFC responses. Some cases may take longer if further verification is required.
Conclusion
Knowing the CIBIL customer care number and support channels can save you a lot of stress when dealing with credit-related issues. Whether it’s a wrong loan entry, low credit score, or fraud alert, contacting CIBIL directly ensures faster resolution.
👉 Always remember: Your CIBIL score is a financial passport—treat it with attention. Keep your details ready, raise disputes quickly, and follow up through the right channels.
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