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CMA CGM Customer Care Number (2025) – India & Global

  • Writer: Abhinand PS
    Abhinand PS
  • Jul 31
  • 3 min read

Whether you're managing container logistics or tracking a critical international shipment, having access to the CMA CGM customer care number can make all the difference. As one of the world’s top container shipping companies, CMA CGM offers reliable freight services—but when issues arise, knowing who to call and how to reach support fast is essential.

CMA CGM logo with bold navy letters and red arcs above and below on a white background.

This 2025 support guide gives you direct contact numbers, emails, online tracking tools, and expert tips to resolve your shipping queries faster—whether you're in India or overseas.

📞 CMA CGM Customer Care Number (India & Global)

🌐 CMA CGM Global Contact Information

Best used for:

  • International customer queries

  • Container tracking support

  • Booking inquiries and disputes

🇮🇳 CMA CGM India Customer Support (2025)

CMA CGM has a wide network across Indian ports and logistics hubs. Here are verified contact details for major cities:

City

Customer Care Number

Support Email

Mumbai

+91 22 6758 8000

Chennai

+91 44 4040 5000

Delhi NCR

+91 11 4123 3000

Kolkata

+91 33 4006 8700

🔗 CMA CGM India Office Locator

🚚 What CMA CGM Customer Care Can Help You With

CMA CGM provides end-to-end shipping and logistics services. Here’s what their customer care typically handles:

  • 📦 Container Booking & Rescheduling

  • 🚢 Freight Rate & Schedule Information

  • 📄 Bill of Lading (B/L) Queries

  • 🛃 Customs & Port Documentation

  • 📍 Container Tracking Delays & Route Updates

  • 💰 Invoice & Payment Support

Pro Tip: When contacting CMA CGM support, keep your booking reference, container number, or B/L number ready to speed up resolution.

🧭 Key Contacts Table – CMA CGM India & Global

Support Need

Contact Method

Global Support

+33 4 88 91 90 00 / contact@cma-cgm.com

Mumbai Office (India HQ)

+91 22 6758 8000 / in.mumbai@cma-cgm.com

Track Shipment

Online Tracking Tool

Local Port Office Info

India Office Directory

Website Support/Help Desk

Customer Center

🔍 Track Your CMA CGM Shipment Online (2025)

Before you call customer care, it’s smart to try CMA CGM’s self-service shipment tracking:

🔗 Track Container Now

You’ll need one of the following:

  • Booking number

  • Container number

  • Bill of Lading number

The real-time tool shows:

  • Vessel location

  • Expected arrival

  • Transshipment updates

🔧 Expert Tips for Contacting CMA CGM Effectively

  • ⏱️ Best Time to Call India Offices: Weekdays, 10:00 AM – 12:30 PM IST

  • 📄 Prepare Your Case ID: If you’ve previously emailed or submitted a request

  • 💻 Use Online Helpdesk for Documentation Issues: Easier for record tracking

  • 🌐 Register on eBusiness Portal: For quicker document downloads and queries

🔗 Related Posts on AbhinandPS.com

  • How to Track International Shipments from India

  • Top Logistics Tools for Indian Exporters 2025

  • Gmail Hacks for Tracking Shipments Efficiently

🔗 Trusted External Sources

  • CMA CGM Official Website

  • India ICEGATE Customs Portal

  • DGFT (Directorate General of Foreign Trade – India)

❓ FAQ – CMA CGM Customer Service (2025)

1. What is the CMA CGM customer care number in Mumbai (India HQ)?

You can reach their Mumbai office at +91 22 6758 8000 or email in.mumbai@cma-cgm.com.

2. Can I track my CMA CGM container without calling support?

Yes, go to the official tracking page and enter your container or B/L number for real-time updates.

3. Is WhatsApp support available for CMA CGM in 2025?

Currently, CMA CGM does not offer WhatsApp support. All official support is handled via phone, email, or their website.

✅ Final Thoughts

Shipping internationally requires precision—and having the right CMA CGM customer care contact number at your fingertips can streamline your operations, minimize delays, and keep your business running smoothly. From container tracking to documentation, this guide gives you everything you need to contact CMA CGM quickly and efficiently in 2025.

💡 Bookmark this page and stay updated with more logistics tips, tech tools, and business-ready guides only on abhinandps.com.

 
 
 

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