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ConfirmTkt Customer Care Number 2025 – Official Helpline & Support

  • Writer: Abhinand PS
    Abhinand PS
  • Jul 28
  • 3 min read

🔍 ConfirmTkt Support Contact Information (Updated July 2025)


Green icon with a white train illustration and the text "Confirmtkt" below. Simple design on a white background.

Support Channel

Details

Customer Care Helpline

☎️ 080-68243910 (Standard Charges Apply)

WhatsApp Chat

✅ Available via ConfirmTkt WhatsApp

In-App Chat Support

ConfirmTkt App → Menu → Help → Chat

Email Support

Website Help Center

Twitter/X Support

🚆 Why You May Need ConfirmTkt Customer Care in 2025

In the evolving landscape of Indian railway ticketing, ConfirmTkt has established itself as a trusted IRCTC-authorized partner. With integration of UPI, smart waitlist predictions, and multilingual app features in 2025, the user experience has become smoother—but technical or logistical issues may still arise.

You may need customer support for:

  • Failed payment transactions or pending refunds

  • Ticket not booked but payment deducted

  • PNR status not updating post-booking

  • Tatkal or RAC confusion

  • App login or profile-related errors

  • Cancellation and refund delays

Prompt access to ConfirmTkt’s helpline or in-app support can significantly reduce resolution time.

📞 Official ConfirmTkt Customer Care Number (2025)

The primary customer support number is:

📲 080-68243910 (Available 7 Days a Week, 6 AM – 11 PM IST)

While this is not toll-free, it is the only officially listed helpline number to directly connect with a ConfirmTkt support executive.

Commonly Handled Issues via Phone:

  • Duplicate bookings

  • Refund status checks

  • Urgent ticket confirmation queries

  • Train schedule or cancellation updates

Tip: Always call from your registered mobile number and have your booking ID or PNR ready for faster authentication.

💬 WhatsApp Support – Fastest Route in 2025

As of 2025, ConfirmTkt offers real-time customer assistance via WhatsApp. The number is:

Services Available via WhatsApp Chatbot:

  • Booking status inquiry

  • Refund tracking

  • Cancellation assistance

  • Live PNR predictions

  • Customer agent escalation (if unresolved by bot)

The WhatsApp chatbot is particularly effective for quick, low-complexity resolutions.

📱 In-App Chat Support (Recommended)

For most users, the ConfirmTkt app remains the most efficient support medium due to its contextual help flow and built-in verification.

Steps to Access:

  1. Open the ConfirmTkt app

  2. Tap the Menu (☰)

  3. Navigate to “Help”

  4. Choose relevant booking and initiate Live Chat

This channel offers automated and human agent support with intelligent ticket detection and ticket-specific suggestions.

📧 Email Support (For Documentation)

Email remains a preferred channel for formal disputes, document requests, or complex grievance escalation.

Attach relevant documents such as booking ID, screenshots, payment receipts, and mobile number used for booking.

Response time typically ranges from 24 to 72 hours, depending on the case's complexity.

🧭 Personal Case Example: Handling a Failed Booking in 2025

In March 2025, a user attempted to book a Tatkal ticket through ConfirmTkt, but the payment failed after UPI timeout. Despite the deduction, the ticket was not generated.

  • The user contacted WhatsApp support, where the bot confirmed the failed status

  • Refund was initiated within 4 hours via Razorpay, confirmed through UTR tracking

  • No need for further escalation

Outcome: Swift resolution with minimal user input, reflecting ConfirmTkt’s enhanced fintech integration and user-focused design.

🧠 Frequently Asked Questions (FAQ)

❓What is the official ConfirmTkt customer care number in 2025?

The current support number is 080-68243910. Standard call charges may apply.

❓Is WhatsApp support available for ConfirmTkt?

Yes. ConfirmTkt offers WhatsApp-based support via wa.me/918068243910, with AI chatbot and escalation options.

❓How do I track my refund from ConfirmTkt?

Use the ConfirmTkt app → “My Bookings” → Select booking → “Track Refund”. Alternatively, request refund status via WhatsApp or email.

🔗 Related Internal Links – Learn More

  • How to Get IRCTC Refund Faster Using ConfirmTkt

  • Best ConfirmTkt Alternatives for Train Booking in India

  • Tatkal vs Premium Tatkal: What’s Best for Last-Minute Travel?

🧳 Summary: ConfirmTkt Support You Can Count On

With evolving features and increasing demand, ConfirmTkt continues to prioritize customer support in 2025 through multichannel access including phone, app, WhatsApp, and email. Whether you're chasing a refund or need urgent booking help, their systems are now better integrated, more responsive, and highly reliable.

Save the support number (080-68243910), bookmark this guide, and rely on this structured approach for faster travel assistance when needed.

 
 
 

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