COSCO Shipping Customer Care Number 2025 – India & Global
- Abhinand PS
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- Jul 31
- 3 min read
When your business relies on international shipping, having a direct line to your carrier is not optional—it’s essential. COSCO Shipping Lines, one of the world’s top container transport providers, handles millions of shipments every year. And when something goes wrong—be it container delays, B/L issues, or booking queries—knowing the COSCO Shipping customer care number can save you hours of frustration.
In this 2025 guide, we’ll help you connect with COSCO support easily—whether you're in India or dealing with global operations—and offer expert tips to handle your cargo issues swiftly.
📞 COSCO Shipping Customer Care Number (India & Global)
🌍 COSCO Shipping Lines Global Contact Info
Headquarters (Shanghai, China): +86 21 6596 7788
Global Support Email: service@coscoshipping.com
Official Website: www.coscoshipping.com
Global customer care is ideal for:
Multinational cargo coordination
Cross-border shipping documentation
Global freight scheduling queries
🇮🇳 COSCO India Customer Support – Verified Contacts (2025)
COSCO has an active presence in major Indian ports and metro cities. Below are the latest regional COSCO customer service contact details:
City | Customer Care Number | Support Email |
Mumbai | +91 22 6610 7200 | |
Chennai | +91 44 2536 4281 | |
Delhi NCR | +91 11 4560 8400 | |
Kolkata | +91 33 2231 2935 |
🔗 COSCO Shipping India Directory
🚢 What COSCO Customer Support Can Help You With
COSCO offers both ocean freight and logistics solutions. Their support teams handle:
📦 Freight Booking & Amendment Requests
🛳️ Container Tracking & Transit Delays
📄 Shipping Documentation & BL Corrections
⚓ Port Schedule Queries & Cut-off Times
🧾 Freight Invoice Issues & Payment Guidance
🌐 eBusiness Platform Support (China & International)
✅ Expert Tip: Always keep your Booking Number, Container Number, or Bill of Lading ID ready when contacting customer support.
📊 COSCO Shipping – Key Contact Table (2025)
Need | Contact Method |
Global Customer Support | +86 21 6596 7788 / service@coscoshipping.com |
COSCO India (Mumbai HQ) | +91 22 6610 7200 / mumbai@coscoshipping.com |
Container Tracking | COSCO Tracking Tool |
Local City Support (India) | City-wise email (see table above) |
Website Help | Customer Portal |
🔍 Track Your COSCO Shipping Container Online (2025)
Want to check your shipment before contacting customer service?
🔗 Track Your Container Here
What you need:
Container Number
Booking Number
Bill of Lading Number
The system provides:
Live location of the vessel
Arrival schedules and transshipments
Route information with milestones
🧠 Expert Tips for Reaching COSCO Customer Care
🕑 Best Hours to Call: Weekdays from 10 AM to 1 PM IST
📂 Be Specific: Mention shipment origin, port codes, and timeline expectations
💬 Prefer Email for Documentation: Easy tracking of correspondence
📱 Use COSCO eBusiness Platform: Instant document downloads, schedules, and alerts
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Top 10 AI Tools for Indian Entrepreneurs in 2025
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🔗 Trusted External Sources
COSCO Shipping Global Website
India ICEGATE Customs Portal
Ministry of Ports, Shipping & Waterways (India)
❓ FAQ – COSCO Shipping Support (2025)
1. What is COSCO's customer care number in India?
The main number for COSCO’s Mumbai office is +91 22 6610 7200, or email them at mumbai@coscoshipping.com.
2. Can I track my COSCO shipment without calling?
Yes. Use the official tracking tool to get real-time container updates using your B/L or container number.
3. Does COSCO offer live chat or WhatsApp support in 2025?
As of now, COSCO does not offer live chat or WhatsApp support. Official support is provided via email, phone, or the COSCO eBusiness portal.
✅ Final Thoughts
When your cargo is time-sensitive, delays and miscommunication can lead to financial loss. Having the correct COSCO Shipping customer care number and contact method ensures that your issues are resolved quickly—whether you’re managing a single shipment or coordinating international freight operations.
📌 Bookmark this blog and share it with your shipping team or logistics partners. For more guides like this, explore abhinandps.com—your one-stop resource for smart business and tech insights in 2025.
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