CRED Customer Care: How to Contact Support for Your Queries​

​CRED is a prominent Indian fintech platform that rewards users for timely credit card bill payments. While CRED does not offer a customer care phone number, they provide multiple channels for customer support to address any issues or queries.​custmerservicediary.com+4www.abhinandps.com+4www.abhinandps.com+4

How to Contact CRED Customer Support

1. In-App Chat Support:

   • Open the CRED app and tap on 'Get Support'.​www.abhinandps.com+5India Customer Care+5CRED. not everyone gets it.+5

   • You can view recent conversations, access FAQs, or raise a new issue.​India Customer Care+1India Customer Care+1

   • For unresolved queries, tap on 'Need More Help?' and select the relevant topic to get personalized assistance. ​CRED. not everyone gets it.+2India Customer Care+2India Customer Care+2

2. Email Support:

   • For general queries, email: support@cred.club.​www.abhinandps.com+5India Customer Care+5CRED. not everyone gets it.+5

   • For grievances, contact: complaintsofficer@cred.club or grievanceofficer@cred.club. ​India Customer Care+2India Customer Care+2custmerservicediary.com+2

3. Social Media Channels:

   • Facebook: @support.cred​India Customer Care+3India Customer Care+3custmerservicediary.com+3

   • Instagram: @cred_club​India Customer Care+1CRED. not everyone gets it.+1

   • Twitter: @CRED_support​custmerservicediary.com+3India Customer Care+3India Customer Care+3

   • LinkedIn: Visit CRED's LinkedIn page. ​www.abhinandps.com+4India Customer Care+4India Customer Care+4

Grievance Redressal Process

If your issue remains unresolved after contacting CRED support, you can escalate it by emailing the grievance officer at complaintsofficer@cred.club or grievanceofficer@cred.club. Alternatively, you can fill out the online grievance form available on the CRED website. The grievance officer aims to resolve issues within 30 working days. ​custmerservicediary.com+3India Customer Care+3India Customer Care+3India Customer Care+1India Customer Care+1

Important Safety Tips

• Never share sensitive information such as bank account numbers, UPI PINs, CVV, OTPs, or other personal details with anyone, even if they claim to be from CRED.​CRED. not everyone gets it.

• Always use official channels to contact CRED support to protect yourself from fraudsters. ​CRED. not everyone gets it.

Frequently Asked Questions (FAQs)

1. Does CRED have a customer care phone number?

   • No, CRED does not provide a customer care phone number. Support is available through in-app chat, email, and social media channels.​www.abhinandps.com+2www.abhinandps.com+2CRED. not everyone gets it.+2

2. How can I contact CRED for UPI transaction issues?

   • For UPI-related queries, email support@cred.club. If unresolved, you can escalate the issue to third-party providers like NPCI or lodge a complaint online with the Ombudsman for Digital Complaints. ​India Customer Care+1India Customer Care+1

3. What should I do if my issue is not resolved through regular support channels?

   • You can escalate unresolved issues by contacting the grievance officer via email or filling out the online grievance form on the CRED website. ​India Customer Care