Dubai Helpline Numbers 2025: Emergency & Public Support

📞 Dubai Helpline Numbers 2025: Essential Emergency & Public Support Contacts

Whether you're a resident, tourist, or expatriate living in Dubai, knowing who to call in an emergency can be life-saving. Dubai is known for its world-class infrastructure and safety, but being informed with the right helpline numbers helps ensure quick and efficient responses during emergencies or public service inquiries.

This guide provides the most up-to-date, verified Dubai emergency numbers and helplines for 2025, including support for police, fire, ambulance, mental health, tourism, and government services.

📋 Key Helpline Numbers in Dubai (2025)

Service	Number	Availability
General Emergency (Police, Ambulance, Fire)	999	24/7
Non-Emergency Police	901	24/7
Ambulance/Medical Emergency	998	24/7
Civil Defense (Fire)	997	24/7
Electricity & Water (DEWA)	991	24/7
Dubai Health Authority (DHA)	800 342	Business hours
RTA Customer Support (Transport)	800 9090	Business hours
Dubai Municipality	800 900	Business hours
Emirates ID & ICP Services	600 522 222	Business hours
Tourist Support & Inquiries	800 44444	24/7
Dubai Airport Lost & Found	+971 4 224 5383	24/7
Mental Health Helpline (DHA)	800 4673	24/7
Child Protection (MoCD)	800 988	24/7
Cybercrime Reporting	www.ecrime.ae	24/7 (online)

🚨 Dubai Emergency Services

☎️ 999 – General Emergency Number

Use 999 for all life-threatening emergencies including:

• Medical issues

• Fire outbreaks

• Serious crimes or accidents

Available 24/7 across the UAE. English and Arabic support included.

🚑 998 – Ambulance

Call 998 for immediate medical assistance or ambulance service. Operated by the Dubai Corporation for Ambulance Services.

🔥 997 – Civil Defense (Fire Department)

Report any fire emergencies or gas leaks immediately to this number.

📝 Tip: Save 999, 997, and 998 on speed dial if you're living or staying in Dubai.

🛂 Government & Municipality Services

🏙️ 800 900 – Dubai Municipality Helpline

For waste management, sanitation, animal rescue, and public health concerns.

💧 991 – DEWA (Dubai Electricity and Water Authority)

Report power outages, water supply issues, or utility-related emergencies.

🚍 800 9090 – RTA (Roads & Transport Authority)

Inquiries about:

• Public transport services

• Lost items in taxis or metros

• Fines, Nol cards, and complaints

🧑‍⚕️ Health & Mental Well-being

🏥 800 342 – Dubai Health Authority (DHA)

For medical support, vaccination queries, hospital directories, and more.

💬 800 4673 – Mental Health Helpline

Trained counselors offer free and confidential support for stress, anxiety, depression, and emotional crises.

✈️ Tourist & Airport Assistance

🧳 800 44444 – Dubai Tourism Helpline

A dedicated hotline for tourists. Provides support for:

• Visa-related queries

• Tourist complaints

• Emergency translation help

✈️ Lost & Found at Dubai Airport

Call +971 4 224 5383 if you've misplaced personal belongings at terminals.

🛡️ Other Support Services

• 800 988 – Child Protection (Ministry of Community Development): Report abuse or neglect.

• eCrime Portal – www.ecrime.ae: For reporting online fraud, blackmail, and cybercrimes.

🔗 Related Helpful Links

• Dubai Police Smart Services

• RTA Official Portal

• Dubai Health Authority

• DEWA Support Center

• Dubai Now App — For unified government services.

❓ Frequently Asked Questions (FAQ)

📌 What is the main emergency number in Dubai?

The universal emergency number in Dubai is 999. It connects you to police, ambulance, or fire services depending on the need.

📌 Is there a different number for ambulance in Dubai?

Yes, 998 is the direct ambulance and medical emergency number.

📌 Can I call the police for non-emergencies?

Absolutely. Use 901 for non-urgent police matters such as noise complaints, lost items, or general inquiries.

📌 Do Dubai helpline services support English speakers?

Yes. All official helplines offer support in English and Arabic, and some tourist lines even support additional languages.

📌 Is there a helpline for mental health in Dubai?

Yes, the Dubai Health Authority provides free mental health support at 800 4673, 24/7.

📲 Final Advice: Save These Numbers Before You Need Them

While Dubai is known for its safety and efficiency, emergencies can happen anywhere.It’s smart to save these helpline numbers in your mobile phone and keep a physical copy in your home, hotel, or office.

🚨 Pro Tip: Download the Dubai Now app for integrated access to government services, including live chat support and service tracking.