Ekart Customer Care Number (2025) – Flipkart Logistics Help

🚚 Introduction: Why Ekart Support Matters in 2025

If you've ever ordered from Flipkart, you’ve interacted with Ekart Logistics—its in-house delivery arm. In 2025, with millions of daily shipments, knowing how to contact Ekart customer care can help you track orders, file complaints, or solve delivery delays faster.

This guide provides the latest verified Ekart contact number, complaint channels, and expert tips based on real-world user experiences.

📞 Ekart Customer Care Number – Quick Contact Table

📌 Service	📲 Contact Info
📞 Ekart Support Number	+91-80-6798-2222 (For Flipkart orders)
📧 Support Email (Indirect)	cs@flipkart.com (Used for Ekart issues)
🌐 Tracking Portal	ekartlogistics.com
📱 Flipkart App Support	In-app chat (Go to Help Center > Contact Us)
🏢 HQ Address	Ekart, Koramangala, Bangalore, India

✅ Ekart does not offer a dedicated public email or toll-free number. Support is routed via Flipkart.

🔍 What Can You Contact Ekart For?

Many users are confused whether to contact Flipkart or Ekart. Here's when you should reach out to Ekart customer support:

1. 📦 Track or Locate Missing Orders

If your Flipkart package shows “out for delivery” but hasn’t arrived, contact support via the Flipkart app or +91-80-6798-2222.

2. 🚫 Raise Complaints About Delayed Shipments

Delayed orders beyond the expected delivery date can often be escalated directly through the Flipkart Help Center.

3. 🔁 Arrange Returns or Reattempt Delivery

Missed your delivery? You can request a reattempt via the Flipkart Help Center, which routes to Ekart.

4. 📸 Report Damaged or Open Parcels

Take clear pictures and report immediately through the Flipkart app or by calling support.

📦 How to Track Your Ekart Order Online

Even if Flipkart hasn’t updated the status, Ekart’s tracking page might have real-time insights.

Steps to Track Ekart Shipments:

1. Visit: https://www.ekartlogistics.com

2. Enter your tracking ID (usually starts with FMPP or FMPC)

3. Click Track Now

4. View latest updates like warehouse scans, dispatches, and delivery attempts

🧠 Pro Tip: You can also track using Flipkart’s “My Orders” section for full delivery history.

📱 Real-World Experience: My Call with Ekart Support in 2025

I personally contacted Ekart (via Flipkart's number) when a mobile phone order was stuck at the local hub for over 3 days. After waiting just 4 minutes on call, the representative confirmed a rescheduled delivery. The item arrived the next day.

✅ Takeaway: While Ekart doesn’t offer standalone support, Flipkart’s call center is efficient for Ekart issues.

🧠 Expert Tips to Get Faster Ekart Resolutions

• Use the Flipkart app chat first—it's the fastest way to escalate Ekart delivery problems

• Always save your order ID and tracking ID

• Avoid calling during peak hours (10 AM to 1 PM)

• For prepaid orders, support is prioritized faster than COD (based on 2025 Flipkart SLA policies)

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❓FAQ – Ekart Customer Support (2025)

Q1. What is the toll-free Ekart customer care number?

Ekart doesn’t offer a toll-free number. You can call +91-80-6798-2222, which routes to Flipkart customer support.

Q2. Can I call Ekart directly for delivery issues?

Not always. Ekart support is integrated with Flipkart. It’s best to use Flipkart’s app or website Help Center for issues related to delivery, returns, or delays.

Q3. How can I track a lost or returned Ekart package?

Use ekartlogistics.com with your tracking ID. If status shows “returned” or “undelivered,” contact Flipkart’s support immediately.

✅ Final Thoughts: Ekart Support Is Easier Than You Think

Ekart may not have a flashy support system, but its integration with Flipkart ensures reliable resolution for almost every logistics-related concern. Just keep your order ID ready and go through the right channels—app chat, tracking portal, or phone—depending on the urgency.

📌 Bookmark this page for future Flipkart/Ekart issues and share it with anyone needing quick logistics support in 2025.

🔗 External References:

• Ekart Logistics Official Website

• Flipkart Help Center

• Forbes India: Flipkart’s Logistics Growth