Etisalat Customer Care Number UAE (2025)
- Abhinand PS
- 4 minutes ago
- 3 min read
📌 Etisalat UAE Support Overview (2025)
Support Type | Contact Info |
Etisalat Helpline (from Etisalat) | 📞 101 (Toll-free) |
Etisalat Helpline (other networks) | 📞 800 101 |
WhatsApp Customer Care | 💬 +971 54 994 0444 |
Live Chat Support | |
Email Support (Personal) | |
Email Support (Business) | |
International Support | 📞 +971 400 444 101 |
🔍 Why You Might Need to Contact Etisalat Customer Care
Etisalat is one of the UAE’s leading telecom operators offering mobile, broadband, TV, and enterprise services. Whether you’re facing:
SIM activation issues
Internet or data problems
Postpaid billing discrepancies
eLife TV setup concerns
International roaming activation
or want to switch to Etisalat…
...knowing the correct Etisalat support channels can save you time and frustration.
☎️ Etisalat Customer Care Numbers (Updated 2025)
📱 1. Dial 101 from Your Etisalat Line
This is the primary helpline for all personal users.
Services offered:
Mobile recharge help
Plan details & upgrades
Network troubleshooting
SIM card services
Voicemail activation
🕔 Available 24x7 and supports both Arabic and English.
☎️ 2. Call 800 101 from Any UAE Network
Not using Etisalat yet? Use this toll-free number for:
Porting inquiries (MNP)
New connection or fiber installation
Complaint registration
Information on offers or bundles
🌍 3. Etisalat International Helpline: +971 400 444 101
Use this number if you are:
Travelling abroad
Facing roaming issues
Using Etisalat services internationally
This number supports calls from global networks and is available 24/7.
💬 Etisalat WhatsApp Support (Fastest in 2025)
📲 Send “Hi” to +971 54 994 0444 on WhatsApp.
Here’s what you can do:
Check balance & data usage
Recharge or pay bills
Manage roaming
Raise a complaint
Track technician visits
✅ WhatsApp support is AI-powered + human-verified for faster response.
🖥️ Etisalat Live Chat – Instant, Secure Help
Visit: https://www.etisalat.ae → Tap “Live Chat”
You can get assistance for:
eLife Fiber services
Device support
Installation tracking
Network outage info
Account password reset
Available 24/7. Works on both mobile and desktop browsers.
📧 Etisalat Email Support Channels
For Individuals:
📧 care@etisalat.aeUse this to share billing concerns, escalate service requests, or submit documents.
For Businesses:
📧 businesscare@etisalat.aeIdeal for enterprise mobility, fixed-line, IoT, and cloud-related support.
Make sure to include:
Your mobile/account number
Issue description
Any relevant screenshots or attachments
Your preferred callback time
📱 Etisalat App Support (Recommended)
Download the My Etisalat UAE App:
Android – Play Store
Top features:
Recharge and billing
Usage tracking
Raise tickets and live chat
Modify or renew plans
Roaming and international usage settings
🔐 The app is fast, secure, and supports biometrics for login.
🧭 Tips for Getting Faster Support from Etisalat
Use WhatsApp or Live Chat during peak hours
Have your Etisalat number or account ID ready
Mention exact location and time for network complaints
Use the Etisalat app to track ticket status and avoid follow-ups
Escalate unresolved complaints to TDRA UAE
🔗 Useful Resources
Internal: Best Etisalat Mobile Plans for Expats – 2025
External: Official Etisalat UAE Help
External: TDRA UAE – Telecom Complaints Portal
🙋 FAQ: Etisalat Customer Care UAE – 2025
✅ What is the toll-free Etisalat customer care number?
Call 101 (from Etisalat) or 800 101 (from other UAE networks) to connect toll-free.
✅ How can I chat with Etisalat customer service?
Use WhatsApp (+971 54 994 0444) or the Live Chat feature on etisalat.ae.
✅ Does Etisalat provide 24/7 support?
Yes. All phone, chat, app, and WhatsApp support options are available 24x7.
✅ How do I email Etisalat support?
For personal users, write to care@etisalat.ae. For business support, email businesscare@etisalat.ae.
✅ What should I do if my issue isn’t resolved?
You can escalate unresolved cases to the TDRA UAE at https://tdra.gov.ae, the national telecom regulatory authority.
✅ Final Thoughts
Etisalat’s customer care in 2025 is smarter, faster, and fully digital. Whether you’re a resident, tourist, or business owner in the UAE, Etisalat offers multiple, multilingual, 24x7 support channels to make your experience smooth and reliable.
📌 Pro Tip: Save Etisalat’s WhatsApp and hotline numbers now—so you're always one step ahead in case of a network issue or account query.