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FirstCry Customer Care Number 2025 | Easy Support Guide

  • Writer: Abhinand PS
    Abhinand PS
  • Aug 19
  • 2 min read

Introduction

Shopping for your little one on FirstCry? Sometimes, you might have questions or need help with orders, returns, or product information. Knowing how to reach the FirstCry customer care number and access reliable support can save you time and frustration.


Playful logo of "firstcry.com" in colorful, lowercase letters with a purple dot-com speech bubble against a white background.

This guide provides updated information on FirstCry’s customer service options in 2025, so you can get quick and effective assistance whenever you need it.

FirstCry Customer Care Number and Support Channels in 2025

Official FirstCry Customer Care Number

For product inquiries, order tracking, returns, or complaints, you can call FirstCry customer support at 0124-677-7744. This is the primary helpline for customer issues across India.

Availability: 9 AM to 9 PM, Monday to Saturday

Other Ways to Contact FirstCry Support

  • Email: support@firstcry.com — Ideal for detailed queries or attaching documents/photos.

  • Live Chat: Available on the FirstCry website and app for instant assistance during business hours.

  • Social Media: Reach out via FirstCry’s verified pages on Facebook, Twitter, and Instagram for updates and quick responses.

  • Help Center: Access FAQs, order guides, and troubleshooting tips directly on FirstCry’s official website.

Common Issues Handled by FirstCry Customer Care

  • Order status and shipment tracking

  • Product return, replacement, and refund queries

  • Payment failures or billing issues

  • Product information and sizing assistance

  • Technical help with the FirstCry app or website

Tips for a Smooth Customer Care Experience

  • Keep your order ID handy when calling or chatting to speed up verification.

  • Clearly explain your issue with relevant details like product name, date of purchase, or payment method.

  • If your call isn’t answered immediately, try during non-peak hours in early mornings or late evenings.

  • Use email support for complex issues needing attachments or detailed explanations.

Quick Reference: FirstCry Customer Care Contacts

Contact Method

Details

Availability

Phone Support

0124-677-7744

9 AM–9 PM, Mon–Sat

Email

support@firstcry.com

24/7 (response in business hours)

Live Chat

On website & app

9 AM–9 PM, Mon–Sat

Social Media

Facebook, Twitter, Instagram

24/7 monitoring

FAQs About FirstCry Customer Support

Q1: What is the best time to call FirstCry customer care?Try calling between 10 AM and 12 PM or after 7 PM on weekdays to avoid peak call volumes and wait times.

Q2: How long does it take to get a refund from FirstCry?Refunds usually process within 7-10 business days after the return is accepted, subject to your bank’s processing times.

Q3: Can I change my order after placing it on FirstCry?Order modifications depend on the order status. Contact customer care immediately after placing the order for possible changes.

Conclusion

Having quick access to the FirstCry customer care number and knowing all the support options can make your shopping experience much smoother. Whether you need to track your order, request a refund, or get product guidance, FirstCry’s customer service is designed to help you promptly.

For more shopping tips and e-commerce insights, explore abhinandps.com and stay informed with practical advice.

 
 
 

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