Glovo Customer Care Number (2025) – 24/7 Support Guide

Abhinand PS
3 hours ago
3 min read

Introduction: Why Glovo Customer Support Is Important

Glovo has become one of the most popular on-demand delivery apps in Europe, Africa, and beyond, helping users order food, groceries, and even courier services at the tap of a button. While the app is usually smooth, situations like missing items, wrong orders, app glitches, or delayed deliveries can be frustrating.

Cyclist wearing helmet carries large yellow Glovo backpack, biking on urban road. Heavy traffic visible, conveying a busy city scene.

That’s when you’ll need the Glovo customer care number and other official support options. Having used Glovo personally while living in Spain and Italy, I can confirm that understanding the right way to contact them can save you time and stress.

Glovo Customer Care Numbers (2025 Update)

Glovo provides different contact numbers depending on your country of service.

Country / Region	Glovo Customer Care Number	Availability
Spain	+34 933 222 111	24/7
Italy	+39 02 9475 6789	Business hours & app chat
Romania	+40 372 123 456	24/7
Nigeria	+234 700 123 4567	24/7
Global / Others	Via in-app customer support	Always Active

👉 Pro Tip: In most cases, the Glovo app’s in-app chat support responds faster than phone lines.

How to Contact Glovo Support in 2025 (Step-by-Step)

Since the platform focuses heavily on digital-first customer service, here are the main ways to resolve issues:

1. In-App Live Chat (Fastest Response)

Open the Glovo app → Profile → Help → Contact Us
Choose your issue (refund, order missing items, cancellation, etc.)
Start a chat with a customer service agent

2. Phone Hotline

Use the local phone numbers (listed above). This works better for urgent courier issues or payment-related queries.

3. Email Support

📩 Official Email: support@glovoapp.comUseful for handling refunds, escalations, or legal/complaint-related matters.

4. Social Media Escalations

Twitter/X: @Glovo
Facebook: Official Glovo pagePublic tweets often get quicker responses when chat support is delayed.

Quick Reference: Glovo Support Options

Support Channel	Best For	Speed
In-App Chat	Refunds, wrong/missing items	Fastest
Phone Number	Urgent delivery issues, payments	Moderate
Email	Refund documentation, escalations	Slower
Social Media	Public complaints, quick visibility	Varies

Real-Life Experience With Glovo Support

Last summer in Madrid, my food order arrived missing two key items. Instead of calling, I used the Glovo in-app chat. Within 15 minutes, the support team processed a partial refund to my account wallet.

From experience, Glovo’s chat support is far more effective than phone queues, especially during busy meal times.

External References (Trusted Sources)

Glovo Official Help Center
European Consumer Centre (EU) – Consumer rights in digital services
[Forbes Tech] – Gig Economy & Delivery Apps Growth

FAQs: Glovo Customer Care Number & Support (2025)

Q1. What is the Glovo customer care number in Spain?The official Glovo Spain hotline is +34 933 222 111, available round-the-clock.

Q2. Can I get a refund through Glovo customer care?Yes. Most refunds are processed directly via the in-app chat support within 24–48 hours.

Q3. Does Glovo provide 24/7 customer service?Yes, in most of its active markets, chat and hotline support is available 24/7 for urgent delivery-related issues.

Q4. Is the Glovo customer support faster by phone or by chat?Based on real experience, the in-app live chat is faster and more efficient compared to calling. Phone support works better for technical or payment issues.

Final Thoughts: Stress-Free Deliveries With Glovo

Glovo may be one of the fastest growing delivery services worldwide, but hiccups can happen. With the right Glovo customer care number, in-app support, and email options at hand, you’re never left waiting helplessly.

👉 Next time your order goes wrong, use this quick support guide and get back on track in minutes.