Godrej Customer Care: Comprehensive Support for Your Appliances and Services
- Abhinand PS
- Mar 6
- 2 min read
Introduction
Godrej, a renowned name in Indian households, offers a diverse range of products and services, from appliances to security solutions. Ensuring customer satisfaction, Godrej provides multiple support channels to address inquiries and concerns effectively.

Why Choose Godrej's Customer Care Services?
Engaging with Godrej's customer care ensures:
Expert Assistance: Access to knowledgeable professionals for product-related queries and technical support.
Convenience: Multiple contact options, including phone, email, and WhatsApp, to suit diverse preferences.
Reliability: Timely responses and efficient solutions, reflecting Godrej's commitment to quality and customer satisfaction.
Key Customer Care Services Offered
Godrej's customer care suite includes:
Emergency Support Services:
Features: 24/7 assistance for urgent issues, especially related to appliances like refrigerators and air conditioners.
Contact Numbers:
1800 2700 240
98737 32255
98737 37722
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WhatsApp Support:
Features: Quick resolution of queries, service requests, and product information via WhatsApp.
Contact Number: +91 93216 65511
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Customer Support Helpline:
Features: Assistance for product inquiries, service bookings, and feedback.
Contact Number: 080-6743 6743
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Email Support:
General Inquiries: info@godrej.com
Online Order Queries: support@godrejappliances.com
Feedback/Complaints: feedback@godrej.com
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Service Request Tracking:
Features: Monitor the status of your service requests online for transparency and updates.
How to Access: Visit the official Godrej website, enter your request number to view current status.
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Contacting Godrej Customer Care
For personalized assistance:
Toll-Free Numbers:
1800 209 5511 (Support)
1800 22 5511 (Services)
Availability: Monday to Sunday, 9 AM to 6 PM
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WhatsApp Support:
Contact Number: +91 93216 65511
How to Access: Save the number and send a message for quick assistance.
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Email Support:
General Inquiries: info@godrej.com
Online Order Queries: support@godrejappliances.com
Feedback/Complaints: feedback@godrej.com
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Operating Hours
Godrej's customer care services are available:
Support and Services Helplines: Monday to Sunday, 9 AM to 6 PM
WhatsApp Support: 24/7 availability
Additional Support Channels
Email Support: For detailed inquiries or feedback, reach out to the respective email addresses provided above.
Service Request Tracking: Stay informed about your service requests by tracking them online through the official website.
Conclusion
Godrej's multifaceted customer care approach underscores its dedication to providing accessible, efficient, and comprehensive support. By leveraging these services, customers can ensure optimal performance and longevity of their Godrej products.
Frequently Asked Questions (FAQs)
1. How can I contact Godrej's customer care for urgent support?
For emergency assistance, call the 24/7 support numbers: 1800 2700 240, 98737 32255, or 98737 37722.
2. What services are available through WhatsApp support?
WhatsApp support offers quick resolution of queries, service requests, and product information.
3. Are customer care services available on weekends?
Yes, support services are available Monday to Sunday, 9 AM to 6 PM.
4. How can I track my service request status?
Visit the official Godrej website, enter your request number to view its current status.
5. What is the email address for feedback or complaints?
For feedback or complaints, email feedback@godrej.com.
By utilizing Godrej's diverse customer care services, you can ensure a seamless and satisfying experience with your products.
Sources
4o mini
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