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HDFC Bank Contact Number & Customer Support (2025)

  • Writer: Abhinand PS
    Abhinand PS
  • Jul 24
  • 3 min read

🏦 Introduction

HDFC Bank is one of India’s most trusted and widely used private sector banks, serving over 80 million customers across urban and rural India. Whether you need to check your balance, report a lost card, or resolve transaction issues, knowing the right HDFC Bank contact number can save you time and stress.

This guide offers verified HDFC contact numbers, support channels, IVR tips, and refund/complaint steps—all optimized for 2025.


HDFC Bank logo with a blue rectangle and red symbol. Text below reads "We understand your world" on a white background.

📌 HDFC Bank Contact Details at a Glance

Service Type

Contact Number

General Customer Care (24x7)

📞 1800 202 6161 / 1860 267 6161

Credit Card Support

📞 1800 266 4332

Loan Support

📞 1800 258 3838

International Helpline

📞 +91 22 6160 6161

Email for Support

📧 support@hdfcbank.com

Missed Call Balance Check

📞 1800 270 3333

NetBanking Login

🌐 netbanking.hdfcbank.com

📲 HDFC Customer Care Numbers – Detailed by Service

🏦 1. General Customer Care (24/7)

Toll-Free (India):

  • 1800 202 6161

  • 1860 267 6161 (not toll-free)

Use for:

  • Account balance queries

  • ATM/debit card issues

  • NetBanking and UPI problems

  • Fund transfer assistance

📌 IVR Tip: Press 1 for savings account, 2 for cards, 3 for loans.

💳 2. Credit Card Helpline

  • HDFC Credit Card Customer Care: 1800 266 4332

Use this number for:

  • Credit card limit queries

  • Block lost/stolen cards

  • Billing disputes

  • Reward points support

💡 Use your registered mobile number when calling for faster verification.

🏠 3. Loans & Home Finance

  • Loans Customer Care: 1800 258 3838

Assistance for:

  • Personal loan or home loan queries

  • EMI payments

  • Loan approval status

  • Foreclosure & part-payment support

🌍 4. International HDFC Helpline

If you’re an NRI or traveling abroad:

  • International Number: +91 22 6160 6161

  • Available 24/7

  • Charges apply as per your international plan

🧭 How to Reach HDFC Support Faster

🛠️ Step-by-Step IVR Navigation

  1. Dial the customer care number from your registered phone

  2. Choose the language (1 for English, 2 for Hindi)

  3. Select the service type:

    • 1: Savings Account

    • 2: Credit Card

    • 3: Loans

    • 4: NetBanking

  4. Enter your Customer ID or last 4 digits of account/card

🔐 Your call will be routed to an executive after authentication.

🔍 Low-Competition, Long-Tail Keywords (2025)

  • “HDFC customer care number 24x7 toll free”

  • “HDFC bank helpline number for debit card”

  • “how to contact HDFC customer support India”

  • “HDFC credit card lost complaint number”

  • “HDFC balance check missed call number”

  • “HDFC international customer care contact”

💻 Alternative Ways to Contact HDFC Bank

📧 1. Email Support

Include:

  • Full name

  • Registered mobile number

  • Account or card number (last 4 digits only)

  • Nature of the complaint

💬 2. Chat Support via Website

  • Visit: www.hdfcbank.com

  • Click on “Need Help?” (bottom right)

  • Chatbot Eva assists with common queries

  • Escalate to live agent if needed

📲 3. HDFC Mobile Banking App

  • In-app customer support is available

  • View recent transactions

  • Raise tickets directly for:

    • Failed UPI

    • Disputed charges

    • Loan queries

Download links:

  • Android

  • iOS

⚖️ Complaint Redressal & Escalation Matrix

If your issue isn’t resolved via call or email:

Level

Contact

Action

1

Customer Care

Lodge complaint

2

Grievance Redressal Officer

escalation1@hdfcbank.com

3

Principal Nodal Officer (PNO)

nodalofficer@hdfcbank.com

4

Banking Ombudsman (RBI)

rbi.org.in

🔗 Internal & External Resources

  • 🔗 HDFC Official Contact Page

  • 🔗 HDFC Mobile Banking Guide (Internal blog suggestion)

  • 🔗 RBI Ombudsman Info

  • 🔗 Download HDFC App

🙋‍♂️ Frequently Asked Questions – HDFC Contact (2025)

Q1. What is the HDFC customer care number for debit card issues?

You can call 1800 202 6161 or 1860 267 6161 for debit card-related queries, including blocking a lost card.

Q2. Is there a separate number for HDFC credit card support?

Yes, dial 1800 266 4332 for credit card-specific assistance including bill disputes and card activation.

Q3. How can I check my HDFC balance by missed call?

Give a missed call to 1800 270 3333 from your registered mobile number to get your account balance via SMS.

Q4. What is the HDFC helpline for NRI customers?

NRI customers can call +91 22 6160 6161 from outside India. Charges may apply.

Q5. How do I escalate an unresolved complaint?

Start with the customer care number. If unresolved, email grievance.redressal@hdfcbank.com. Further escalation can go to the RBI Ombudsman via cms.rbi.org.in.

✅ Final Thoughts

Whether you need urgent help with a blocked card, loan EMI query, or failed transaction, HDFC Bank’s multi-channel customer support in 2025 ensures you get assistance when you need it. While phone support remains primary, digital channels are faster and more secure.

💡 Pro Tip: Save the right HDFC numbers on your phone, and always use your registered mobile for faster service.

 
 
 

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