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HDFC Customer Care Number 2025 – Toll-Free Helpline & Support

  • Writer: Abhinand PS
    Abhinand PS
  • 6 hours ago
  • 3 min read

Introduction: Why Knowing the HDFC Customer Care Number Matters in 2025

In today’s fast-paced financial world, quick access to reliable customer support can save time and stress. HDFC Bank, one of India’s leading banks, offers multiple customer care channels to resolve queries effectively in 2025. Whether it’s for your savings account, credit card, or loan, knowing the correct HDFC customer care number is essential.

This guide will walk you through the official helpline numbers, contact methods, and expert tips to get your HDFC banking issues solved as smoothly as possible.


HDFC Bank logo with a red and white emblem, blue background, and the slogan "We understand your world" in black text below.

Official HDFC Customer Care Numbers to Know in 2025

HDFC Bank provides dedicated and 24x7 accessible contact numbers for different banking needs:

Purpose

Customer Care Number

General Banking Queries (India)

1800 1600 / 1800 2600 (Toll-Free)

Credit Card Support

1800 1600 / 1800 2600

Customers Travelling Abroad

+91 22 6160 6160

NRI Customer Care

1800 1600 / 1800 2600 / +91 22 6000 6000

Complaint Registration

1800 258 3838

SMS Banking Registration

SMS “Register <Last 4 digits Customer ID> <Last 4 digits Account No>” to 7308080808

How to Reach HDFC Customer Care Efficiently in 2025

  • Call Toll-Free: Indian customers can reach HDFC Bank’s customer service anytime at 1800 1600 or 1800 2600. These are operational 24x7, including Sundays and holidays.

  • International Support: When abroad, dial +91 22 6160 6160 for help with accounts and cards.

  • SMS Banking: Customers registered with mobile banking can send SMS requests for balance inquiry, mini statements, and more to 5676712 using keywords.

  • Online Chatbot: HDFC provides an AI-powered virtual assistant called EVA on its website and mobile app for instant responses to common queries.

Key Services Available Through HDFC Customer Care

  • Account balance and transaction history checks

  • Credit card issue resolution and payment queries

  • Loan information and EMI assistance

  • Report lost or stolen cards

  • Internet banking and mobile app support

  • Update KYC and personal details

  • Register complaints and escalate unresolved issues

Quick Tips to Get Fast Support

  • Keep your customer ID, registered mobile number, and Aadhaar details handy before calling.

  • Use the bank’s official website or mobile app links to avoid scams and phishing attempts.

  • For complex issues, ask for ticket/reference numbers during calls to track complaint status.

  • Use email customer.service@hdfc.com for non-urgent support or written communication.

HDFC Customer Care Regional Nodal Officers in 2025

HDFC also assigns Nodal Officers region-wise to handle escalated complaints if regular customer care does not resolve your issue. Some contacts include:

  • Andhra Pradesh & Telangana: 040-67921327

  • Delhi: 81303 06083

  • Karnataka: 63610 08794

  • Kerala: 0471-4253303

  • Maharashtra: 022-24811081

  • West Bengal & Sikkim: 033-44065165

(For a full list of Nodal Officers, visit the official HDFC Contact Us page.)

FAQs: HDFC Customer Care Number 2025

Q1. Is HDFC customer care number 24x7 operational?Yes. The toll-free numbers 1800 1600 and 1800 2600 are accessible 24 hours every day, including Sundays and bank holidays.

Q2. How can NRIs contact HDFC customer care?NRIs can call the toll-free numbers 1800 1600 or 1800 2600, or overseas numbers like +91 22 6160 6160 for assistance.

Q3. Can I register complaints via phone?Absolutely. You can register complaints directly by calling 1800 258 3838 or by submitting a grievance via the official website.

Conclusion: Stay Connected with HDFC Customer Care in 2025

Having the right contact information for HDFC Bank’s customer care is crucial for hassle-free banking in 2025. Whether you face account issues, want to report fraud, or need loan support, the bank offers multiple channels—toll-free helplines, SMS banking, email, and virtual assistants—to serve your needs efficiently.

For more useful banking tips and service guides, explore related blog posts on abhinandps.com.

 
 
 

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