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Writer's pictureAbhinand PS

How to Book KSRTC Bus Tickets Online: Options, Facilities, and Support

How to Book KSRTC Bus Tickets Online: Options, Facilities, and Support

Planning a trip in Kerala? The Kerala State Road Transport Corporation (KSRTC) offers an extensive bus network across the state, making travel convenient and affordable. Booking your KSRTC bus tickets online is a hassle-free way to secure your seat without standing in long queues. In this guide, we'll walk you through the different online booking options, facilities, customer support details, and refund processes to ensure a smooth travel experience.



A user booking a KSRTC bus ticket online on a laptop, with a clear view of the website interface showing bus options, seat selection, and payment methods.

Online Booking Options for KSRTC Bus Tickets

1. KSRTC Official Website

The most direct way to book your KSRTC bus tickets online is through the KSRTC official website. The site allows you to:

  • Choose from various bus types, including Super Deluxe, Super Express, and more.

  • Select your seat preference.

  • View real-time availability and schedules.

  • Make secure payments using various methods like credit/debit cards, net banking, and UPI.

How to Book:

  1. Visit the KSRTC website.

  2. Enter your travel details, including origin, destination, and travel date.

  3. Choose your preferred bus and seat.

  4. Complete the payment process.

2. redBus

redBus is a popular third-party platform for booking bus tickets across India, including KSRTC buses. The service is known for its user-friendly interface, attractive discounts, and comprehensive bus operator listings.

Booking Features:

  • Easy comparison of different KSRTC buses.

  • Ratings and reviews from previous passengers.

  • Instant booking confirmation.

  • Options to book return tickets.

To book via redBus, visit redBus KSRTC booking, enter your travel details, select your bus, and proceed with payment.

3. AbhiBus

AbhiBus is another reliable platform for booking KSRTC tickets online. It offers various payment options, including wallets and UPI, and provides regular cashback and discount offers.

Why Choose AbhiBus:

  • Seamless booking experience with a mobile app.

  • Regular deals and discounts.

  • 24/7 customer support.

  • Real-time bus tracking.

Start your booking process on AbhiBus KSRTC section, enter your trip details, and follow the steps to confirm your ticket.

4. MakeMyTrip

MakeMyTrip is a well-known travel portal in India, offering a comprehensive range of services, including bus ticket bookings for KSRTC. It’s a great choice if you’re looking to book bus tickets along with other travel services like flights and hotels.

Advantages of MakeMyTrip:

  • Combine bus bookings with hotel and flight reservations.

  • Access exclusive travel packages and offers.

  • Easy refund and cancellation process.

To book your KSRTC bus ticket, visit MakeMyTrip’s bus booking page.

KSRTC Online Booking Facilities

1. Seat Selection

When booking online, you can choose your preferred seat based on availability. This feature ensures a comfortable journey according to your preferences.

2. E-Ticketing

After completing your booking, you’ll receive an e-ticket via email or SMS. This digital ticket can be shown to the conductor at the time of boarding, making your travel paperless.

3. Refunds and Cancellations

KSRTC allows easy cancellation and refunds for tickets booked online. To cancel your ticket, visit the KSRTC cancellation page or use the relevant third-party platform. Refunds are processed according to the terms and conditions specified at the time of booking.

Customer Care and Helpline Numbers

In case of any issues or queries related to your KSRTC bus bookings, here are the customer care numbers and helplines:

KSRTC Customer Care

  • General Enquiries: +91 471 2463377

  • Online Booking Helpline: +91 471 2463799

redBus Customer Support

  • 24/7 Helpline: 080 394 12345

AbhiBus Customer Support

  • Helpline Number: 040 6165 6789

MakeMyTrip Customer Support

  • Bus Booking Helpline: 1800 103 8765

For issues related to refunds, cancellations, or other support, you can also visit the respective redBus support, AbhiBus support, or MakeMyTrip support.

Refund and Cancellation Policies

KSRTC Refund Policy

  • Cancellations can be made up to 24 hours before the scheduled departure.

  • Refunds are processed within 7-10 business days.

Third-Party Services

Each platform has its own refund and cancellation policy. It’s important to read these carefully before booking. You can find more details on their respective websites: redBus Refunds, AbhiBus Refunds, and MakeMyTrip Refunds.

Conclusion

Booking KSRTC bus tickets online is a straightforward process, whether you choose the official KSRTC website or third-party platforms like redBus, AbhiBus, or MakeMyTrip. These platforms offer various features and customer support options to ensure a hassle-free travel experience. Make sure to check the refund and cancellation policies before booking, and keep the customer care numbers handy in case you need assistance.

Safe travels!

FAQs

1. How can I track my KSRTC bus? You can track your KSRTC bus using the real-time tracking feature available on the KSRTC website or mobile apps like redBus and AbhiBus.

2. Can I cancel my KSRTC bus ticket online? Yes, you can cancel your KSRTC bus ticket online through the KSRTC website or the third-party service you used for booking.

3. What payment methods are accepted for KSRTC bookings? KSRTC accepts various payment methods, including credit/debit cards, net banking, and UPI. Third-party platforms also accept wallets and payment apps.

4. How do I choose my seat when booking KSRTC tickets online? During the online booking process, you'll have the option to select your preferred seat from the available choices.

5. What should I do if I don't receive my e-ticket? If you don’t receive your e-ticket, contact the customer support of the platform you used for booking (KSRTC, redBus, AbhiBus, or MakeMyTrip) for assistance.

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