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How to Cancel Shopify Subscription in 2025 | Step-by-Step Guide

  • Writer: Abhinand PS
    Abhinand PS
  • 22 hours ago
  • 3 min read

How to Cancel Shopify Subscription in 2025: A Complete Step-by-Step Guide

Managing your online store with Shopify is efficient and user-friendly, but if you ever need to cancel your Shopify subscription in 2025, following the correct steps ensures smooth closure without unexpected charges. This guide explains the full process—either for pausing your store or permanent cancellation—along with important pre-cancellation checklist tips.


Green Shopify logo, text "Cancel Free Trial" at left. On right, "Deactivate store" pop-up with buttons: "Deactivate trial" and "Choose plan."

Why Cancel Shopify Subscription?

Users may want to cancel for various reasons including:

  • Shifting business focus or switching platforms

  • Budget management and costs concerns

  • Seasonal store closure or temporary hiatus

  • Reducing unused costs when inactive

Whatever your reason, knowing the cancellation procedure helps avoid surprises.

Step-by-Step Guide to Cancel Your Shopify Subscription in 2025

Step 1: Backup Your Store Data

Before cancellation, export your important data like products, orders, customer lists, and financial reports in CSV format via the Shopify admin dashboard. Safeguard your data for future use or migration.

Step 2: Uninstall Third-Party Apps

Manually uninstall all third-party apps and sales channels from your store. Canceling your Shopify subscription doesn’t automatically stop third-party app charges.

Step 3: Access Shopify Admin and Navigate to Plans

Log into your Shopify admin panel using full admin credentials. Go to Settings > Plan and Permissions (or simply Plan).

Step 4: Deactivate Your Store

At the Plan page bottom, click Deactivate Store or Cancel Subscription. Shopify will prompt you to select a reason for cancellation—choose one to proceed.

Step 5: Confirm Cancellation

Enter your admin password to confirm your decision. Submit to deactivate your store and end future subscription charges. You’ll receive an email confirmation shortly.

Additional Tips for Successful Cancellation

  • Ensure all pending orders and payments are resolved before cancellation.

  • Notify customers about store closure or migration plans if applicable.

  • Manage domain settings and payment gateways tied to your Shopify account.

  • Consider pausing your store if you plan to return without full cancellation.

What Happens After Cancellation?

  • Your store will be closed immediately, inaccessible to the public and admin.

  • Shopify stores your data safely for up to two years in case you want to reactivate.

  • You will no longer be billed for monthly subscriptions but might have charges from third-party apps.

Quick Facts Table: Shopify Subscription Cancellation 2025

Step

Action

Notes

Backup Data

Export CSVs of products, orders, etc.

Preserve essential store information

Remove Third-Party Apps

Uninstall apps from admin

Prevent post-cancellation charges

Access Plan Settings

Login > Settings > Plan

Start cancellation process

Deactivate Store

Click Deactivate, provide reason

Requires admin password to confirm

Post-Cancellation

Store data saved for 2 years

Reactivate without loss within 2 years

FAQs About Canceling Shopify Subscription

Q1: Can I pause my Shopify store instead of canceling?Yes, Shopify offers a Pause Plan option that lets you temporarily suspend your store while retaining data and reducing costs.

Q2: Will I lose my store data after cancellation?No, Shopify retains your data for two years, allowing you to reactivate without losing your products or customer information.

Q3: Are there charges after canceling my Shopify subscription?No recurring subscription fees will be charged after cancellation, but third-party apps might bill separately if not uninstalled.

Canceling your Shopify subscription correctly in 2025 allows for a smooth exit and keeps your options open for future reactivation. This guide ensures you won’t miss essential steps or face unexpected bills.

For additional Shopify tips, e-commerce strategies, and platform updates, visit abhinandps.com and consult Shopify’s official guides and trusted industry resources.

 
 
 

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