Introduction:
How to Check Your FASTag Balance: A Simple Guide
FASTag is a revolutionary system that has made toll payments on highways faster and more convenient. However, to ensure smooth travel, it’s essential to keep track of your FASTag balance and recharge it on time. This blog will provide a detailed guide on how to check your FASTag balance, along with actionable tips to avoid any travel disruptions.
Whether you’re a frequent traveler or someone who uses the FASTag occasionally, knowing your balance helps you stay ahead and ensures your toll transactions are processed without delay.

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Methods to Check Your FASTag Balance
There are several ways you can check your FASTag balance, depending on the bank or service provider you’ve chosen. Let’s look at the most common methods.
1. Check FASTag Balance Using Mobile App
Most FASTag issuers provide a mobile app to help users manage their FASTag accounts. These apps allow users to view their FASTag balance, recent transactions, and even recharge their account.
For example:
HDFC Bank FASTag: Download the HDFC Bank mobile app to view your FASTag balance.
ICICI Bank FASTag: Use the iMobile app to check balance and transaction history.
Axis Bank FASTag: The Axis Bank app also lets you view your FASTag balance and recharge your account.
These apps also provide real-time updates on your toll transactions, making it easier to manage your FASTag account on the go.
Bank | Mobile App | FASTag Balance Check |
HDFC Bank | HDFC Bank App | View balance and recharge |
ICICI Bank | iMobile App | View balance and transactions |
Axis Bank | Axis Bank App | Check balance and recharges |
Paytm FASTag | Paytm App | Balance, transactions, and recharge |
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2. Check FASTag Balance Online (Website)
Most FASTag issuers also provide an online portal where you can log in and check your FASTag balance. This method is convenient for those who prefer using a desktop or laptop over a mobile app.
HDFC Bank FASTag Portal: Visit HDFC FASTag and log in to check your balance.
ICICI Bank FASTag Portal: Go to the ICICI Bank FASTag portal to view your FASTag balance and transaction history.
By entering your registered mobile number or FASTag number, you can check your balance, view recent toll transactions, and even raise support tickets if needed.
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3. SMS Method to Check FASTag Balance
Many banks offer an easy SMS service to check your FASTag balance. Simply send a message with your registered details to the bank’s toll-free number, and you’ll receive your balance update instantly.
Bank | SMS Format | Toll-Free Number |
HDFC Bank | “FASTAG<space><Vehicle Number>” | 56767 |
ICICI Bank | “FASTAG<space><Vehicle Number>” | 5676766 |
Axis Bank | “FASTAG<space><Vehicle Number>” | 5667788 |
Make sure that your registered mobile number is linked to your FASTag account for this method to work.
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4. Check FASTag Balance via Customer Care
If you are unable to check your balance via the app or SMS, you can always call the customer care number of your FASTag issuer. They will assist you in checking your balance and resolving any related issues.
Bank | Customer Care Number |
HDFC Bank | 1800-120-1243 |
ICICI Bank | 1800-103-1293 |
Axis Bank | 1800-419-8585 |
Paytm FASTag | 1800-120-4210 |
Make sure to have your FASTag number and vehicle details ready for faster assistance.
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Why It’s Important to Regularly Check Your FASTag Balance
Staying on top of your FASTag balance is crucial for uninterrupted travel. Here’s why:
Avoid Insufficient Balance: If your balance is low, the toll may not be deducted automatically, causing delays or issues at the toll booth.
Prevent Recharging Delays: Knowing your balance in advance allows you to recharge your FASTag in time, preventing disruptions.
Transaction History: Checking your balance allows you to view recent toll charges and ensure that there are no discrepancies or unauthorized deductions.
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Common Issues While Checking FASTag Balance
Here are some common problems that users face while checking their FASTag balance and how to resolve them:
Balance Not Updating: This could be due to a delayed recharge or technical issues. Contact your bank’s customer support for assistance.
Incorrect Balance Displayed: Double-check your transaction history to ensure accuracy. Sometimes, pending toll charges may not show up immediately.
SMS Not Working: Ensure your registered mobile number is linked to your FASTag account. If not, update your contact details through your bank.
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FAQs:
Q1: How can I check my FASTag balance instantly?The fastest ways to check your FASTag balance are through the mobile app or SMS method. Both options provide real-time updates.
Q2: What should I do if my FASTag balance doesn’t update after recharge?First, check your bank statement to confirm the transaction. If the recharge is successful but the balance hasn't updated, contact customer support for assistance.
Q3: Can I recharge my FASTag directly from the app?Yes, most FASTag apps allow you to recharge your account directly via debit/credit cards or UPI.
Q4: Is there a fee for checking my FASTag balance?No, checking your FASTag balance through SMS, app, or website is free of charge. Only recharging the FASTag may incur transaction fees.
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Conclusion:
Stay in Control of Your FASTag Balance
By knowing how to check your FASTag balance through multiple channels—whether via mobile app, SMS, online portals, or customer care—you can ensure that you are always prepared for your journey. Regular checks help avoid any inconvenience at toll plazas and allow you to manage your account seamlessly.
Don’t let a low balance surprise you—stay ahead of the game and keep your toll payments hassle-free!
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