India Post Customer Care Number – Helpline & Support 2025
- Abhinand PS
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- Jul 31
- 3 min read
India Post is the backbone of India’s communication and parcel delivery system, serving over 1.5 billion people with services like Speed Post, Registered Mail, EMO, parcel tracking, banking, and more.
But when a parcel goes missing or tracking status gets stuck, what’s the quickest way to get help?
👉 In this guide, we share the official India Post customer care number, email support, regional helplines, and steps to raise complaints effectively in 2025.
📞 India Post Customer Care Number – National Toll-Free Helpline (2025)
Service | Customer Care Number | Availability |
National Helpline | 1800 266 6868 | Mon–Sat (9 AM–6 PM) |
International Post | +91-22-26156125 | Working hours only |
Tracking & Complaints | 1800 266 6868 | Toll-Free across India |
✅ You can call the 1800 266 6868 number for queries related to:
Speed Post delays or missing articles
Complaint registration
Tracking not updating
Post office savings account issues
India Post Payments Bank queries
📨 India Post Customer Care Email ID (Updated 2025)
Prefer email support? Here are the official support emails:
General Queries: support@indiapost.gov.in
Speed Post/EMS/Parcel Complaints: customer.support@indiapost.gov.in
Financial Services (Banking): contact@ippbonline.in
Philately/Stamp Collections: philately@indiapost.gov.in
💡 Pro Tip: Always mention your tracking number, date of booking, and post office location when emailing. It speeds up the resolution process.
🏢 How to Contact Your Local Post Office
If your issue is specific to a local branch or delivery, it’s best to:
Visit the branch physically (carry your ID and receipt).
Call the regional customer service center (see list below).
Raise a complaint through the India Post grievance portal.
🌐 Regional India Post Helpline Numbers
Region | Customer Care Number |
Delhi Circle | 011-23620144 |
Maharashtra | 022-2262 0999 |
Tamil Nadu | 044-2852 0900 |
Kerala Circle | 0484-2371994 |
Karnataka | 080-2286 1200 |
West Bengal | 033-2212 0421 |
Andhra Pradesh | 040-2346 7172 |
🔗 For more region-wise helpline numbers, visit www.indiapost.gov.in
🧭 How to Track Your India Post Parcel in 2025
Click on Track Consignment
Enter your 13-digit tracking number
Click Track Now
If the status shows “item dispatched” for too long, it's time to contact support using the numbers above.
⚙️ Quick Steps Table – How to Get India Post Support
Step | What to Do |
1. | Try tracking online first |
2. | Call 1800 266 6868 (free) |
3. | Email support@indiapost.gov.in with tracking details |
4. | Visit the local post office if urgent |
5. | Raise complaint on Grievance Portal |
🔗 Internal Links You’ll Find Helpful:
🤔 FAQs – India Post Customer Care Support 2025
Q1. What is the toll-free number for India Post customer care in 2025?
Answer: The national toll-free number is 1800 266 6868. It works across India for Speed Post, tracking, complaints, and more.
Q2. How do I raise a complaint if my Speed Post is delayed?
Answer: You can raise a complaint by:
Calling customer care at 1800 266 6868
Emailing customer.support@indiapost.gov.in
Filling the online complaint form here
Q3. Can I track my parcel using WhatsApp or SMS?
Answer: As of 2025, India Post does not support WhatsApp tracking, but SMS updates are available. Just send your 13-digit consignment number to 166 or 51969.
✅ Final Thoughts – Need Help with India Post in 2025?
India Post is evolving with digital tools, mobile apps, and AI-enabled logistics—but human support is still essential. Whether you're waiting for a Speed Post delivery, struggling with banking issues, or facing tracking delays, the India Post customer care team is just a call or email away.
📞 Call Now: [1800 266 6868]📩 Or email: support@indiapost.gov.in
🕐 Timely response, verified contact details, and 2025-ready info — bookmark this guide for anytime access.
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