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Ixigo Customer Care Number (2025) – 24×7 Support Guide

  • Writer: Abhinand PS
    Abhinand PS
  • Aug 19
  • 3 min read

Introduction: Why Ixigo Customer Support Matters

Travelers in India often rely on Ixigo for booking flights, trains, and buses at competitive prices. But if you’ve ever faced a wrong booking, delayed refund, or train ticket issue, you’ll know how critical it is to reach Ixigo’s customer care number quickly.


Hand holding a smartphone with "ixigo" and airplane logo. Next to a travel card with coins and rupee symbol. Peach background.

As a regular Ixigo user myself—who once needed urgent train ticket modifications—I’ve learned that knowing all available contact methods is the fastest way to get a resolution.

Ixigo Customer Care Number (2025 Update)

Ixigo operates a dedicated customer care helpline for different travel services.

Service Type

Ixigo Customer Care Number

Availability

Flights & Hotels

0124-668-6555

24×7

Train Bookings

0731-210-3333

24×7

Buses & Cabs

Available via in-app support

24×7

Alternate Support

Help.ixigo.com (Help Center)

Always Active

👉 Quick Tip: The fastest option is usually the Ixigo Help Center inside the app, which links directly to your reservation.

Other Ways to Contact Ixigo in 2025

Beyond phone calls, Ixigo has made digital-first customer support a priority.

1. In-App Help Center

  • Open Ixigo app → Go to Bookings → Support

  • Raise a ticket linked to your booking

  • Select refund, cancellation, or modification requests

2. Ixigo Email Support

For documentation-heavy cases (like refunds), you can write to:📩 care@ixigo.com

3. Social Media Handles

  • Twitter/X: @ixigo

  • Facebook: Official Ixigo pageBrands often respond faster to public tweets about unresolved issues.

4. IRCTC-Linked Train Tickets

For train-related issues, sometimes you may need to escalate through IRCTC (Indian Railway Catering and Tourism Corporation) support, since Ixigo uses their booking infrastructure.

Step-by-Step Guide to Raise a Complaint on Ixigo

Step

Action

Best For

1

Open Ixigo app → Bookings

Start support request

2

Select the affected ticket

Auto-links your issue

3

Choose "Call Support" or "Chat"

Immediate help

4

Email Ixigo with booking details

Refund/compensation

5

Use social media escalation

Delayed responses

Real Experience: Ixigo Support in Action

Last year, my bus from Jaipur was abruptly canceled. Instead of waiting endlessly, I used the In-App Chat, and within 10 minutes, Ixigo rebooked me on the next available bus and issued a partial refund. Lesson learned: the app is often more reliable than phone queues.

Related Reads on Abhinandps.com

  • [Top Travel Apps in India for 2025 You Should Try]

  • [How to Get Fast Refunds on Train & Flight Tickets]

  • [Best Budget-Friendly Travel Hacks for Indian Travelers]

Authoritative References (Trusted Sources)

FAQs: Ixigo Customer Care Number & Support (2025)

Q1. What is the Ixigo customer care number for flights and hotels?The dedicated helpline is 0124-668-6555, available round-the-clock.

Q2. How do I contact Ixigo for train booking issues?You can call 0731-210-3333 or use the in-app Help Center. If needed, the issue may be escalated to IRCTC support.

Q3. Does Ixigo provide 24-hour support?Yes. Ixigo offers 24×7 phone and in-app support for flights, trains, hotels, buses, and cabs.

Q4. Can I get a refund through Ixigo’s customer care?Absolutely. Refunds (for flights, trains, and buses) can be initiated via the app support or by calling customer care with your booking ID.

Final Thoughts: Reliable Travel with Ixigo Support

Travel hiccups happen—but with Ixigo’s 24×7 customer care number, in-app help tools, and social media support, you’re never left stranded in 2025.

👉 Save this guide for your next journey, so you always know the quickest way to reach Ixigo support when things don’t go as planned.

 
 
 

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