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Jio Customer Care Number 2025 - Quick & Reliable Support

  • Writer: Abhinand PS
    Abhinand PS
  • Aug 15
  • 2 min read

Jio Customer Care Number: Your Go-To Helpline in 2025

Reliance Jio is one of India’s leading telecom providers, offering extensive mobile and broadband services. Whether you have queries about data plans, 5G network, JioFiber broadband, or account management, knowing how to reach Jio customer care quickly is essential.


Person with a headset gesturing and another person on a phone. Jio logo centered. Blue and orange tones with stars on a light background.

Official Jio Customer Care Numbers

  • From Jio Number: Dial 199 (toll-free for mobile service queries)

  • From Any Other Operator: Call toll-free 1800 889 9999 (available 9:30 AM to 6:00 PM)

  • Complaint Helpline: 198

  • Activation Only (Data services): 1800 890 1977

  • WhatsApp Support for Jio Mobile: 7000 77 0007

  • WhatsApp Support for JioFiber: 7000 57 0005

  • International Roaming Support: +91 701 88 99999 (charges may apply)

These numbers cover a wide range of services including prepaid/postpaid plans, broadband issues, activation, complaints, and international roaming support.

MyJio App: Customer Care at Your Fingertips

For a modern, digital experience, use the MyJio App, which allows you to:

  • Check plan balance and data usage

  • View and pay bills

  • Set up Auto Pay

  • Manage family connections and plans

  • Track complaints and troubleshoot issues

  • Chat with HelloJio voice assistant in multiple languages

Downloading and using the MyJio app is highly recommended for quick resolution anywhere, anytime.

Jio Fiber and Broadband Support

If your concern is specific to JioFiber broadband, WhatsApp support (7000 57 0005) is an easy channel for assistance. Additionally, you can reach customer care using the above toll-free numbers.

Key Facts Table: Jio Customer Care Numbers & Services

Service Type

Contact Number

Notes

Mobile Service (From Jio)

199

Toll-free

Mobile Service (Other Operators)

1800 889 9999

9:30 AM to 6:00 PM

Complaint Helpline

198

Dedicated for complaints

Data Activation

1800 890 1977

Only for data service activation

Jio Mobile WhatsApp Support

7000 77 0007

Quick chat support

JioFiber WhatsApp Support

7000 57 0005

Broadband-specific WhatsApp help

International Roaming Support

+91 701 88 99999

Charges applicable

How to Make the Most of Your Jio Customer Care Experience

  • Have your Jio number and customer details ready before calling.

  • Use the MyJio app for faster self-service options.

  • Use chat or WhatsApp support for non-urgent queries.

  • For complaints or urgent issues, use the dedicated complaint helpline (198).

  • Be polite and clear with your issue to help agents assist you efficiently.

Frequently Asked Questions (FAQs)

Q1: Can I contact Jio customer care via WhatsApp?A: Yes, Jio offers WhatsApp support numbers for both Mobile (7000 77 0007) and JioFiber broadband (7000 57 0005) for quick assistance.

Q2: What is the best way to check my Jio data balance?A: You can dial 199 from your Jio number, use the MyJio app, or SMS your data usage query through available in-app services.

Q3: Is there a separate Jio number for complaints?A: Yes, you can directly call the complaint helpline at 198 for lodging complaints related to Jio services.

Internal Links for More Help

For in-depth information on Jio recharge plans or managing your mobile account, visit related blog posts on abhinandps.com.

External Authoritative Resources

For official policy updates and telecom regulations, check out the Department of Telecommunications - Government of India website.

 
 
 

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