Jio Fiber Customer Care Number (2025) – 24x7 Helpline

📌 Quick Support Table – Jio Fiber Customer Service (2025)

Support Type	Contact Details
📞 Toll-Free Number	1800-896-9999 (Available 24x7)
📱 IVR Helpline	198 (from Jio number)
📧 Email Support	care@jio.com
💬 WhatsApp Chat	+91-7000770007
📲 MyJio App	App > Fiber Section > Help & Support
🌐 Website	https://www.jio.com/fiber

🏠 What Is Jio Fiber?

Jio Fiber is Reliance Jio’s high-speed broadband service, delivering fiber-optic internet, Jio Set-Top Box, OTT streaming, and landline features to millions of Indian homes.

With over 8 million users in 2025, Jio Fiber is one of the most popular broadband providers in India, known for competitive pricing and bundled OTT benefits.

📞 How to Contact Jio Fiber Customer Support (2025 Guide)

If you’re facing issues like slow internet, TV not working, login problems, billing errors, or installation delays, here's how to get quick help.

☎️ 1. Jio Fiber Toll-Free Customer Care Number – 1800-896-9999

You can call the official Jio Fiber helpline 24x7. Support is available in multiple Indian languages.

Best for:

• Connection downtime

• Plan upgrade/downgrade

• Jio Set-Top Box issues

• Technical support and complaints

💡 Tip: Keep your Jio Fiber service ID or registered mobile number ready when calling.

📱 2. Call 198 from Your Jio Number

If you're already using a Jio SIM, dial 198 for quick access to fiber support via IVR or live agents.

💬 3. WhatsApp Support – +91-7000770007

Message “Hi” to this verified number for instant support on:

• Data usage

• Speed checks

• Trouble ticket status

• Recharge and renewal help

📧 4. Email Jio Fiber Support – care@jio.com

Use email for:

• Installation delays

• Billing disputes

• Address change requests

• Refunds

Response time: 24 to 48 working hours

📲 5. MyJio App – Your All-in-One Support Hub

Open the MyJio app → Go to Fiber section → Tap on Help & Support

From here, you can:

• Raise a service request

• Track complaint status

• Request technician visit

• Access troubleshooting guides

📲 Download on Google Play or App Store

🧠 Real User Experience with Jio Fiber Support

“I had a set-top box issue during IPL streaming. Called their toll-free, and they arranged a technician visit the same day.”— Akash M., Chennai

“The MyJio app made it super easy to upgrade my plan in just 2 clicks. No need to call anyone.”— Shraddha R., Mumbai

“Raised a complaint via WhatsApp and got auto-diagnostics in under 30 seconds.”— Gaurav N., Bengaluru

🔗 Related Jio Help Guides on abhinandps.com

• How to Fix Jio Fiber Slow Speed

• Jio Fiber Plan Comparison (2025): Best Value Packs

• Set Up Jio TV on Multiple Devices (Guide)

❓ FAQ – Jio Fiber Customer Support (India 2025)

📞 What is the Jio Fiber toll-free number?

You can call 1800-896-9999 from any number or 198 from a Jio SIM to access customer care for Jio Fiber.

📧 How do I contact Jio Fiber customer support via email?

Send your concern to care@jio.com with your service ID, registered mobile, and problem description.

🔁 Can I change my Jio Fiber plan through customer support?

Yes, you can request a plan change via MyJio app, customer care number, or by visiting a Jio Store.

🔌 How to raise a complaint for a Jio Fiber outage?

Use any of these:

• Call 1800-896-9999

• Use MyJio app → Help section

• Send “OUTAGE” on WhatsApp to +91-7000770007

🏁 Final Word: Fast, Multichannel Support from Jio Fiber

In 2025, Jio Fiber offers one of the most responsive and multi-platform customer support systems in India. Whether you prefer calling, chatting, or using an app, help is never more than a few taps away.

Stay connected, stream without hiccups, and get your issues resolved swiftly with these verified support channels.

✅ Bookmark this post and share it with friends or family using Jio Fiber to save time during technical problems!