Introduction
LG Electronics, a global leader in consumer electronics and home appliances, is committed to providing exceptional customer service to its users in India. Whether you require assistance with product installation, maintenance, or troubleshooting, understanding how to reach LG's customer care can significantly enhance your experience.
LG Customer Care Contact Details
LG offers multiple channels to ensure customers receive timely and effective support:
Toll-Free Helpline: For immediate assistance, dial 1800-180-9999, available from 9 AM to 6 PM, Monday to Saturday.
WhatsApp Support: For quick queries and support, message +91 97117 09999. This service allows customers to:
Share installation requests for products like air conditioners, refrigerators, and televisions.
Register product-related complaints and receive solutions promptly.
Inquire about product features and locate nearby brand shops.
Email Support: For detailed inquiries or issues, email lgsi-lgmobile@lge.com.
Service Centers in Kochi: For in-person assistance, visit the following authorized service centers:
Service Center NameAddressPhone NumberLG Soft India Pvt LtdVasudeva Buildings, T.D. Road, Ernakulam, Kochi+91-484-4027444 / 4027555LG Service Center[Address not specified][Phone number not specified]
Operating Hours
LG's customer care operates from 9 AM to 6 PM, Monday to Saturday, ensuring support during convenient hours.
Additional Support Channels
For further assistance, you can:
Visit the Official Website: Access FAQs, service requests, and product information at LG India.
Locate Nearest Service Center: Use the service center locator to find the closest support facility.
Conclusion
LG strives to offer comprehensive support to its customers in India through various communication channels. By utilizing these resources, you can ensure your LG products receive the care and attention they require.
Frequently Asked Questions (FAQs)
1. What should I do if I face issues with my LG product?
Contact LG's customer care through the provided helpline, WhatsApp, or email for prompt assistance.
2. Are the customer care services available on weekends?
Currently, customer care services are available from 9 AM to 6 PM, Monday to Saturday.
3. How can I track the status of my service request?
After registering your request, you will receive updates via WhatsApp or email regarding the status of your service.
4. Is there a warranty on LG products?
Yes, LG offers warranties on its products. Please refer to your product's warranty card or the official website for specific details.
5. How can I provide feedback on LG's customer service?
You can share your feedback by emailing lgsi-lgmobile@lge.com.
By familiarizing yourself with LG's customer care channels and procedures, you can ensure a smooth and satisfactory experience with their products and services.
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