MSC Customer Care Number 2025 – Contact MSC Easily
- Abhinand PS
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- Jul 31
- 3 min read
If you’re dealing with international shipping, freight logistics, or container tracking, knowing how to contact MSC (Mediterranean Shipping Company) quickly can make all the difference. Whether you’re a business owner, exporter, or individual shipper, this 2025 guide provides accurate and up-to-date MSC customer care numbers, support emails, and useful tips to resolve your queries faster.
📞 MSC Customer Care Number (India & Global)
Here are the most reliable ways to contact MSC customer support:
🌍 MSC Global Customer Service
Phone (Headquarters, Geneva, Switzerland): +41 22 703 8888
Website: www.msc.com
General Inquiry Email: info@msc.com
MSC’s global helpline is ideal for:
Container tracking
Freight booking issues
Port-to-port shipping concerns
Customs documentation
🇮🇳 MSC India Customer Care
MSC India Pvt Ltd provides dedicated support for Indian exporters, importers, and shipping agents.
City | Customer Support Number | Email Support |
Mumbai HQ | +91 22 6652 3333 | |
Chennai | +91 44 4041 8000 | |
Delhi | +91 11 4356 5500 | |
Kolkata | +91 33 4006 8600 |
🔗 MSC India Contact Page
🚚 Services You Can Inquire About
MSC is the world’s largest container shipping line, offering a wide range of services. Contact customer care for help with:
Booking & Scheduling
Bill of Lading (B/L) Issues
Container Tracking & Delays
Freight Rate Information
Port & Terminal Enquiries
Import & Export Regulations (India & International)
🧭 Key Contacts Table – Quick Reference
Purpose | Contact Option |
Global General Support | +41 22 703 8888 / info@msc.com |
India Customer Care (Mumbai HQ) | +91 22 6652 3333 / in363-info@msc.com |
Container Tracking | Track via MSC |
Freight Booking Assistance | Contact local MSC office (city-wise) |
Documentation Issues | MSC eBusiness Portal or support email |
🧠 Pro Tip: Track Your Shipment Online Before Calling
MSC offers an efficient container tracking system at msc.com/track-a-shipment. Just enter your container number or B/L number to get real-time updates.
This saves time and helps you have all necessary info when speaking with customer care.
📍 Real-World Tips for Contacting MSC
Best Time to Call: Weekdays between 10 AM – 12 PM IST for India offices
Keep Details Ready: Booking ID, container number, shipment origin/destination
Use Official Email Channels: Responses are usually faster and more traceable
Avoid Weekends/Holidays: Most offices operate on standard business days only
🔗 Internal Links (Helpful Reads on AbhinandPS.com)
Top 10 AI Tools for Indian Entrepreneurs 2025
How to Track International Shipments from India
Best WhatsApp Web Tricks in 2025
🔗 External Links (Trusted Resources)
MSC Official Site – Global Shipping Info
FMC.gov – Federal Maritime Commission (for U.S. regulatory info)
India Customs Portal – Icegate
❓ FAQ – MSC Customer Care 2025
1. What is the best way to reach MSC India for urgent shipment issues?
Call the Mumbai HQ at +91 22 6652 3333 or email in363-info@msc.com. Include your booking or container number for faster resolution.
2. Can I track my MSC shipment without calling customer care?
Yes, go to msc.com/track-a-shipment and enter your container or B/L number.
3. Does MSC offer support via WhatsApp or live chat in 2025?
As of 2025, MSC does not officially provide WhatsApp support. Use their official email or phone channels for verified help.
✅ Final Thoughts
Having the correct MSC customer care number can save you from delays, miscommunications, and missed shipments. Whether you're a frequent importer, exporter, or just starting out with global logistics, keeping these verified contact details at your fingertips is essential for smooth operations.
For more helpful guides on shipping, tech tools, or travel logistics, bookmark abhinandps.com and stay ahead in 2025.
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