Myntra Support 2025: Contact, Refunds, Returns & Help

Abhinand PS
Aug 3
3 min read

Myntra Support (2025 Guide): How to Contact, Chat & Solve Issues Fast

Whether your package got delayed, a return is stuck, or a refund hasn’t shown up—Myntra support in 2025 has multiple channels to resolve issues quickly. But navigating customer service without the right strategy can be time-consuming and frustrating.

This updated, experience-backed guide explains exactly how to contact Myntra support, talk to a real agent, escalate complaints, and get your refunds, replacements, or orders sorted—without wasting hours on hold.

🧾 Myntra Support Quick Reference (2025)

Support Type	Contact Info / Path	Availability	Notes
Customer Care Number	📞 Not available (no direct call support)	—	Myntra relies on app/web chat
Live Chat Support	🟢 Via App > Help Center > Chat	24×7	Fastest response for all queries
Email Support	📧 support@myntra.com	10am – 7pm IST	Best for escalations, docs issues
Return/Refund Status	📲 Track via “Orders” in App	24×7	Shows real-time status
Social Media	🐦 @MyntraSupport on Twitter	10am – 6pm IST	Public queries, get faster replies

🛍️ How to Contact Myntra Customer Care (Working Methods)

Myntra discontinued its customer care number years ago. In 2025, all support is app-based. Here’s how to navigate it efficiently.

H2: Method 1 – Use Myntra Live Chat (Fastest)

Open the Myntra app
Go to "Orders" → Select the item → Tap "Need Help?"
Choose issue type → Hit "Chat with Us"
Explain your issue (returns, payment failed, size mismatch, etc.)

💡 Real-world tip: Chat support prioritizes refund-related and delay issues over general queries. Always mention “refund not received” or “return delayed” to escalate faster.

H2: Method 2 – Raise a Complaint via Email

If your issue wasn’t resolved via chat or requires documents (e.g., payment proof, invoice copy):

Email: support@myntra.com
Subject: Order #[xxxx] – Refund/Return Issue
Include:
- Registered phone/email
- Order number
- Screenshots (if applicable)

Most cases get a response within 24–48 hours.

H2: Method 3 – Use Twitter/X to Escalate Publicly

Myntra’s official handle: @MyntraSupport

Tweet with order ID and issue (don’t post sensitive info)
Include screenshots if possible
Tag @Myntra for visibility

Public complaints often get prioritized.

🔄 Myntra Refund & Return Process (Step-by-Step)

H3: Refunds (Prepaid Orders)

Refund is auto-initiated after item is picked up
Timeline:
- UPI: 2–4 business days
- Card/Wallet: 3–7 business days
Track via App → Orders → Refund status

H3: Returns (Try & Buy or Defective)

Schedule pickup via App (select reason)
Pack product with tags
Delivery agent verifies item on pickup

FAQs – Myntra Customer Support (2025)

Q1. Does Myntra have a customer care number in 2025?Myntra no longer offers phone-based support. All help is routed via app-based chat or email.

Q2. How do I escalate if my Myntra refund is delayed?Email support@myntra.com with proof, and tweet to @MyntraSupport with your order ID. This dual method works best.

Q3. What is the fastest way to return a product on Myntra?Go to Orders → Select product → Return → Choose reason → Schedule pickup. Keep product in original packaging.

🔗 Related Guides from abhinandps.com

🌐 External Trusted Sources

Consumer Helpline (India): https://consumerhelpline.gov.in
Indian eCommerce Guidelines – https://dpiit.gov.in
Forbes Report: Customer Experience Trends 2025 – https://forbes.com

Final Take (User-Tested Tip)

If you're stuck in an unresolved loop with Myntra support, try this proven combo:→ App chat + Email + Public Tweet (in that order). It consistently gets quicker results—especially for refund delays or return denials.