Ola Customer Care Number (2025) – Fastest Support Guide

Abhinand PS
Jul 23
4 min read

Ola Customer Care Number (2025): Contact Ola Support Easily

Ola has transformed the way we commute in India, but what happens when something goes wrong with a ride, payment, or driver experience? Knowing the right Ola customer care number and support options can save you time and frustration.

Whether you’re a rider, driver-partner, or fleet operator, this guide offers the latest, most reliable ways to contact Ola support in 2025 — based on first-hand experience and verified updates from Ola's official channels.

Let’s dive into the details.

📞 Ola Customer Care Number in India (2025)

As of 2025, Ola doesn’t operate a universal toll-free number for all users, but it provides city-specific and trip-specific support through the app.

However, here are the official numbers used for rider and driver support:

Purpose	Ola Contact Number / Method	Availability
Ola Emergency (In Ride)	📞 100 or via in-app safety feature	24/7
Ola Rider Support	☎️ App > Menu > Support	24/7
Driver-Partner Helpline	📞 080-6735-0900 (varies by city)	6 AM to 12 Midnight
Ola Electric Customer Care	📞 080-6897-7746	Mon–Sat, 9 AM to 7 PM
Lost Item in Ola Cab	App > Your Trip > Lost Item	Within 24 hours preferred
Official Ola Email	support@olacabs.com (low priority)	Use app for faster help

✅ Note: Always contact Ola through your registered number for authentication.

📲 How to Contact Ola Support via App (Preferred in 2025)

The most effective way to get Ola support in 2025 is directly through the Ola mobile app, which is now powered by AI-backed support tools.

📌 Steps to Reach Ola Support:

Open your Ola App
Tap on Menu (☰) or your profile icon
Choose Support
Select the trip or service you need help with
Follow prompts to get chat/callback/email support

This process ensures that your support request is linked to a specific ride, which speeds up resolution.

🔐 Emergency and Safety Support via Ola App

Ola continues to invest in rider and driver safety. If you're ever in a risky or unsafe situation during a ride:

Tap the “Shield” icon (Safety Tools) in the Ola app
Use “Emergency Contact” or dial 100
Alert Ola's 24x7 safety response team

🚨 Ola support prioritizes safety issues over general concerns. Always act fast in emergencies.

🚗 Ola Driver-Partner Support: Key Info

Ola drivers or "partners" have dedicated support lines and app tools. As a driver in 2025, you can:

Call city-based support numbers (like 080-6735-0900 for Bangalore)
Visit Ola Partner App > Help Center
Walk into the nearest Ola Partner Support Center (appointments may be required)

🔄 What Can Drivers Resolve via Support?

Account activation or suspension
Earnings & payment issues
Navigation and app glitches
Rider misconduct reports

🔋 Ola Electric: Dedicated Helpline for EV Users

Ola Electric is now a major arm of the Ola ecosystem. If you’ve purchased an Ola S1 scooter or need assistance:

📞 Ola Electric Support Number: 080-6897-7746

You can also get help through the official Ola Electric support page.

🧠 Expert Tips for Faster Ola Support in 2025

Here’s what experienced users and drivers recommend:

Use the App First – Ola prioritizes app-based requests over calls and emails.
Be Descriptive – Include trip ID, driver name, or payment ID.
Follow Up Through One Channel – Avoid multiple tickets; it slows down the process.
Report Quickly – Issues reported within 24 hours are resolved faster.

🔗 Useful Links and Internal Resources

Book a Ride with Ola
Ola Electric Help Center
Ola Driver Sign-Up
Related Post: Uber Customer Care Number (2025 Guide)

📝 Quick Reference Table: Ola Customer Support (2025)

Type	Support Method	When to Use
Ride Issues	App > Support > Ride Help	Fare, cancellation, feedback
Lost Item	App > Trips > Lost Item	Forgot wallet/phone in cab
Safety Emergency	In-App Shield > Emergency	Rider safety, accident
Driver Help	📞 080-6735-0900 (city-based)	Partner queries
Ola Electric	📞 080-6897-7746	S1 scooter, EV support
Email	support@olacabs.com	Non-urgent or follow-ups

❓ Frequently Asked Questions (FAQ)

1. Is there a toll-free Ola customer care number?

No, Ola does not currently offer a universal toll-free number. Use the app-based support or city-specific numbers.

2. How do I contact Ola for a refund?

Go to Ola App > Support > Ride Help > Fare Related Issue, and request a refund or review.

3. Can I talk to a live person at Ola?

Yes, in some cases (especially for drivers and EV owners), Ola offers callback or voice support via the app or helpline.

4. How do I retrieve a lost item in an Ola cab?

Use the Ola app > Help > Lost Item, and request to call the driver or fill out a support form.

5. Does Ola offer WhatsApp support in 2025?

Currently, Ola is testing WhatsApp support in limited cities. For most users, the app remains the main channel.

✅ Final Words

Ola’s customer service in 2025 is fast, app-first, and city-sensitive. While phone numbers still exist for some driver and electric vehicle services, most support is streamlined through the app — where Ola uses AI to route and resolve issues quickly.

If you’re a rider or driver, bookmark this page or share it with others facing Ola support challenges. You’ll save time and avoid the guesswork.

For more tech, mobility, and support guides, explore AbhinandPS.com.