PhonePe Customer Care Number (2025) – 24x7 Help
- Abhinand PS
- Jul 21
- 3 min read
📱 Introduction: Why Users Search for “PhonePe Customer Care Number”
PhonePe has become one of India’s top UPI and mobile wallet apps, with over 500 million downloads. Whether it's a failed transaction, pending refund, or KYC issue, users often search for a quick way to contact support—most commonly by looking for the PhonePe customer care number.

But with increasing digital frauds, fake numbers, and scam websites in 2025, it’s important to rely only on authentic, official sources.
📊 Key Support Information Table
Support Type | Details |
📞 Customer Care Number | 🔒 No direct helpline number available |
📱 App Chat Support | Available 24x7 in PhonePe app |
🌐 Website Help | |
📧 Email Support | Not available (use in-app ticket system) |
🔐 Fraud Helpline | Call 1930 (Cyber Cell India) for scams |
❌ Is There an Official PhonePe Customer Care Number?
No, PhonePe does not offer a public customer care number.
PhonePe follows a 100% app-based support model to avoid misuse and fraud. All user queries are handled via in-app chat or their official help portal.
✅ How to Contact PhonePe Support in 2025 (Step-by-Step)
📲 Step 1: Open the PhonePe App
Log into your PhonePe account on your Android or iOS device.
💬 Step 2: Go to “Help”
Tap on the menu (☰) or profile icon
Select “Help” or “Help & Support”
📌 Step 3: Choose the Transaction
Find the specific payment or transaction with an issue
Tap “Need Help?”
✍️ Step 4: Raise a Ticket
Choose your issue category (failed transaction, refund, etc.)
A support executive will respond via chat within minutes
🧠 Long-tail keyword: “how to raise support ticket in phonepe app 2025”
🛑 Avoiding Fake PhonePe Customer Care Numbers
Cybercrime is on the rise. Many scam websites falsely list fake PhonePe helpline numbers. These fraudsters:
Ask for OTPs
Request screen sharing
Steal bank info
Initiate UPI pulls
🚨 If you’ve already shared details with a scammer, call the Cyber Fraud Helpline at 1930 immediately.
🔍 Alternative Ways to Get Help from PhonePe
Method | Description |
🔄 Check App Notifications | Refund status and resolutions are often pushed to the app |
📚 PhonePe Help Center | Browse common queries: support.phonepe.com |
🧑💻 X (Twitter) Support | DM them at @PhonePeSupport |
📅 Resolution Time | Most issues are resolved within 48 hours |
🔐 Is PhonePe Safe to Use in 2025?
Yes, PhonePe is regulated by RBI and uses end-to-end encryption, multi-layer fraud detection, and secure PIN login. As long as you don’t share your:
OTP
UPI PIN
Full debit/credit card info
You’re safe.
🧠 SEO-Optimized Long-Tail Keywords
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✅ Pro Tips From a Tech Consultant
As a software professional, I’ve helped clients recover funds from UPI apps. My advice:
Always raise tickets via the app
Never download screen sharing apps like AnyDesk on request
Save transaction screenshots
Report fraud immediately via 1930
Trust only official sources.
❓ FAQ: PhonePe Customer Support in 2025
Q1. What is the PhonePe customer care number?
👉 PhonePe does not provide a direct helpline number. Use the app support chat only.
Q2. Can I email PhonePe for help?
👉 No. PhonePe handles all support via in-app tickets or their help portal.
Q3. I sent money to the wrong number on PhonePe. What should I do?
👉 Raise a ticket via the app immediately. If the transaction is successful, recovery may depend on recipient cooperation.
Q4. My refund is delayed. Who do I contact?
👉 Go to the transaction in the app → Help → Refund Issue → Submit ticket.
Q5. How can I report a fake PhonePe number?
👉 Report the number to PhonePe Support and call 1930 (Cyber Crime Helpline India).
📢 Final Thoughts: No Number? No Problem.
While the lack of a PhonePe customer care number may feel inconvenient, the app-based support system is faster, safer, and scam-proof in 2025. Always avoid calling unknown numbers found on random websites.
If you're facing issues, just use the app, stay alert, and report fraud immediately.
🔗 Related Reads:
How to Get UPI Refunds Faster in 2025
Paytm vs PhonePe vs Google Pay – 2025 Comparison
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