PolicyBazaar Customer Care Number & Support Guide (2025)

PolicyBazaar Customer Care Number: How to Reach Support Fast in 2025

Getting timely support for insurance queries can be stressful — especially when you need instant answers. In this guide, we’ll walk you through the updated PolicyBazaar customer care numbers, the fastest ways to get help in 2025, and expert-backed tips to resolve your issues quickly.

Key Facts At a Glance

Topic	Details
Customer Care Number	1800-258-5970 (toll-free), +91-124-6656501 (alternate)
Active Support Hours	9:00 AM – 9:00 PM (Monday to Saturday)
Best Contact Method	App chat support or toll-free number
Website	https://www.policybazaar.com

Why You Might Need PolicyBazaar Support

Whether you’re trying to update your health insurance policy or track a claim, quick access to the PolicyBazaar helpline ensures smooth solutions. Common reasons users reach out include:

• Buying or renewing insurance policies

• Change of nominee, address, or contact details

• Claim assistance and guidance

• Payment or refund-related issues

Official PolicyBazaar Customer Care Numbers (2025 Updated)

📞 Toll-Free Helpline (Best for Fast Resolution)

• 1800-258-5970 — available across India

🌍 Alternate Contact Number (For NRIs & Backup)

• +91-124-6656501 — standard calling charges apply

To reduce waiting time, call during early morning hours (9–10 AM) or late afternoon (3–4 PM), when call traffic is usually lower.

Other Ways to Contact PolicyBazaar

1. Live Chat via Mobile App

• Navigate to “Help & Support” within the PolicyBazaar app

• Ideal for instant document uploads and claim tracking

2. Email Support

• Send queries to care@policybazaar.com

• Expect responses within 24–48 working hours

3. Social Media Channels

• Twitter: https://twitter.com/policybazaar

• Facebook: https://facebook.com/PolicyBazaar

This method works well for public accountability on delayed responses or escalations.

Expert Tips to Get Faster Assistance

✅ Be Prepared with Details

Keep your policy number, registered mobile number, and ID proof handy before contacting support.

🕒 Choose the Right Time

Avoid Mondays and first week of the month for quicker responses.

🔁 Use Multiple Touchpoints

If your issue is time-sensitive, follow up via email and Twitter while calling.

Internal Resources from AbhinandPS.com

For deeper insurance insights, explore:

• Top 5 Alternatives to PolicyBazaar

• How to Compare Health Insurance Plans Like a Pro

External Trusted Sources

• https://www.forbes.com/advisor — trusted financial advice

• https://irda.gov.in — official Insurance Regulatory and Development Authority of India (IRDAI)

FAQ: PolicyBazaar Customer Support (2025)

1. What is the quickest way to contact PolicyBazaar customer care?

Calling their toll-free number (1800-258-5970) during non-peak hours (before 10 AM) gives the fastest response.

2. Can I raise a claim directly through the PolicyBazaar app?

Yes. The app allows users to upload documents, track existing claims, and get real-time support.

3. Does PolicyBazaar offer 24x7 customer service?

No. Official hours are 9 AM to 9 PM, Monday to Saturday. Outside working hours, you can email at care@policybazaar.com.

Final Thoughts

Reaching PolicyBazaar customer care is easier than ever in 2025 — as long as you know the right numbers and strategies. Save their helpline numbers in your phone, prepare your policy details, and use multiple support channels if your issue is urgent. Stay informed, proactive, and make your insurance journey smoother today!