Introduction
State Bank of India (SBI) is one of the most trusted banks in India, offering a wide range of banking services, from savings accounts to loans and credit cards. For SBI customers, accessing quick and reliable customer service is essential for smooth banking. Whether it’s account queries, card-related issues, or technical support, the SBI toll-free number ensures that customers can get the help they need without any hassle.

In this guide, we’ll explore the different ways to contact SBI’s customer support, the toll-free number options available, and how to efficiently resolve common banking issues.
SBI Toll-Free Number: A Quick Overview
Main SBI Toll-Free Numbers
SBI offers a range of toll-free numbers for customers to contact them based on their specific needs. Here’s a breakdown of the key toll-free numbers:
Service Type | Contact Number |
General Banking Inquiries | 1800 11 2211 (Toll-Free) |
NRI Banking Assistance | 1800 425 3800 |
Credit Card Services | 1860 180 1290 |
Mobile Banking Support | 1800 103 7788 |
SBI Credit Card Helpline | 1860 500 1290 |
SBI Toll-Free Number | 1800 425 3800 |
These numbers are toll-free, making it easy for customers to get help without worrying about additional charges.
How to Use the SBI Toll-Free Number Effectively
1. General Banking Inquiries
For basic banking services, you can contact 1800 11 2211, which is available 24/7. Whether it’s account balance checks, branch inquiries, or general queries, this toll-free number ensures that you get quick access to the support team.
2. NRI Banking Services
SBI offers dedicated services for Non-Resident Indians (NRIs), and if you need any help regarding your NRI account or services, you can call 1800 425 3800.
3. Credit Card Assistance
SBI credit cardholders can reach customer care by calling 1860 180 1290. This toll-free number provides support for lost card reporting, bill payments, and resolving transaction issues.
4. Mobile Banking Queries
For mobile banking-related issues, including SBI YONO app queries, use the number 1800 103 7788 for dedicated support.
5. Block Your Lost Card
In case of a lost or stolen debit or credit card, it is essential to immediately block your card. Call 1800 180 1290 for quick assistance and to report the issue.
Why Use the SBI Toll-Free Number?
There are many reasons why you should prefer using the toll-free numbers to reach SBI customer support:
Free of Cost: These numbers are toll-free, meaning there are no charges involved for reaching out to SBI customer care.
Available 24/7: SBI ensures round-the-clock customer support to address banking issues at any time of day or night.
Dedicated Services: With different numbers for various banking services (like NRI banking, mobile banking, and credit card queries), you can ensure that you’re directed to the right department quickly.
Efficient and Quick Assistance: SBI aims to resolve customer issues efficiently, with most queries being handled within a short time frame.
Statistical Data on SBI Customer Care
SBI handles over 1 million calls per day, emphasizing their capacity to resolve customer queries.
The average response time for general inquiries is less than 2 minutes.
90% of SBI customer queries are resolved on the first call, showcasing their effective problem-solving.
How to Resolve Common Issues with SBI Using the Toll-Free Number
Whether you are dealing with issues related to your debit card, mobile banking, or loan, calling the toll-free number can provide a quick solution. Here’s how you can resolve common issues:
1. Lost Debit/Credit Card
If your card is lost or stolen, immediately call the toll-free number 1800 180 1290 to block the card and prevent unauthorized transactions.
2. Mobile Banking Issues
Having trouble with the YONO SBI app or mobile banking transactions? Call 1800 103 7788 for troubleshooting and assistance with app-related issues.
3. Account Locking or Unauthorized Transactions
If you suspect any fraudulent activity or face issues with your account being locked, reach out to the toll-free number for assistance with account verification and security procedures.
SBI Toll-Free Number: FAQs
Q1: What is the SBI customer care toll-free number?The main SBI customer care toll-free number is 1800 11 2211 for general inquiries.
Q2: How can I block my SBI card?Call 1800 180 1290 immediately if your SBI debit or credit card is lost or stolen to block it.
Q3: Is the SBI toll-free number available for NRI customers?Yes, NRI customers can call 1800 425 3800 for banking assistance.
Q4: How long does it take to resolve an issue through SBI customer care?SBI resolves most queries within 1-2 business days, depending on the complexity of the issue.
Q5: Can I call SBI customer care for mobile banking issues?Yes, for any mobile banking-related queries or issues with the YONO SBI app, you can call 1800 103 7788.
Conclusion
The SBI toll-free numbers provide an easy, convenient way for customers to resolve any issues they face. Whether you are looking to inquire about your account, report a lost card, or get assistance with mobile banking, these toll-free numbers are your direct line to effective customer support. Don’t hesitate to use these numbers for quick help, ensuring a smooth banking experience with SBI.
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