Complete Guide to SBI Customer Care Helpline Numbers (2024)
As India's largest bank, the State Bank of India (SBI) offers a wide range of banking services. To support millions of customers, SBI provides 24x7 customer care helplines. Whether you need to block a lost card, inquire about a loan, or check your balance, this guide covers all the essential helpline numbers and methods to reach SBI customer care.
Why SBI Customer Care Matters
With millions of customers relying on SBI for banking services, quick and efficient customer care is critical. Whether you're handling personal banking, loans, or online services, SBI ensures that help is just a phone call or message away.
Key SBI Helpline Numbers
Service | Helpline Number | Availability | Charges |
General Inquiries (Domestic) | 1800-11-2211 / 1800-425-3800 | 24/7 | Toll-Free |
Credit Card Customer Care | 1800-180-1290 / 1860-500-1290 | 24/7 | Toll-Free |
Debit Card Hotlisting | 1800-11-2211 | 24/7 | Toll-Free |
Loan Queries (Home, Personal) | 1800-425-3800 | Business Hours | Toll-Free |
Balance Enquiry (SBI Quick) | 09223766666 | 24/7 | Free via SMS |
Mini Statement (SBI Quick) | 09223866666 | 24/7 | Free via SMS |
International Support (NRI) | Varies by country (see below) | 24/7 | Toll-Free |
SBI Quick – Missed Call Banking
SBI offers Missed Call Banking to make balance inquiries and mini-statements easy. Simply give a missed call from your registered mobile number:
Balance Inquiry: Dial 09223766666
Mini Statement: Dial 09223866666
For other services like blocking an ATM card, generating a new PIN, or checking a cheque book request, SBI provides SMS banking. Send the appropriate keyword (e.g., "BLOCK" for blocking a card) to 567676(
State Bank of India
)(
Paisabazaar
).
Contacting SBI for Loans
For loan inquiries, SBI has dedicated helpline numbers based on the type of loan:
Home Loans: 1800-425-3800
Personal Loans: 080-26599990
Business Loans: 1800-11-2211(
)(
).
SBI Customer Care Numbers for NRI Support
SBI provides international toll-free numbers for NRI customers across various countries:
USA/Canada: 1866-328-4209
UK: 808-101-7633
UAE: 800-091-190-05
Singapore: 800-101-2333
For other countries, visit SBI’s official site(
)(
).
Grievance Redressal: Escalating Complaints
If your issue remains unresolved, you can escalate it to the SBI Nodal Officer in your region. Simply visit the SBI website to locate the regional office contact numbers(
India Today
). If further escalation is needed, contact the Principal Nodal Officer at:
Email: gm.customer@sbi.co.in
Phone: 022-22741216(
).
FAQs
1. How can I block my lost SBI debit card?You can block your debit card by calling the toll-free number 1800-11-2211 or sending an SMS with the text BLOCK <last four digits of your card> to 567676.
2. How can I check my SBI account balance?To check your balance, give a missed call to 09223766666 from your registered mobile number.
3. What is the customer care number for SBI home loans?For home loan queries, dial 1800-425-3800, a toll-free number available during business hours.
4. Can NRIs contact SBI customer care?Yes, NRIs can contact SBI customer care via toll-free numbers specific to their country. For example, customers in the USA can call 1866-328-4209(
Paisabazaar
)(
INFOFRIENDLY
).
5. How do I escalate a complaint with SBI?If you're unhappy with the response from customer care, escalate the issue to the regional Nodal Officer or the Principal Nodal Officer by contacting them via email or phone(
State Bank of India
).
Conclusion
State Bank of India ensures that customer care is accessible through multiple channels, including toll-free helplines, SMS services, and missed call banking. Whether you need to block a card, inquire about a loan, or simply check your balance, SBI’s comprehensive support system ensures prompt assistance.
For more information, visit SBI’s official website.
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