SBI Customer Care Number – Comprehensive Guide to 24/7 Support
As one of India’s largest and most trusted banks, State Bank of India (SBI) offers a wide range of services to millions of customers across the country. Whether you're an individual looking for help with your bank account, a loan, or a credit card, knowing how to reach SBI’s customer care is essential for resolving your banking queries swiftly.
This guide will provide all the necessary SBI customer care numbers, email contacts, and other methods to reach their support team. With this information at your fingertips, you can efficiently resolve issues related to your account, loans, internet banking, or other services.
SBI Customer Care Numbers for Various Services
SBI offers several toll-free customer care numbers based on the specific services you require assistance with, including general inquiries, loans, and credit card support. Below is a table of essential contact numbers to help you get in touch with the right department.
Service | Customer Care Number | Availability |
General Queries (Toll-Free) | 1800 1234 / 1800 2100 | 24/7 |
Credit Card Support | 1800 180 1290 / 1860 180 1290 | 24/7 |
Debit Card Block/Hotlisting | 1800 112 211 / 1800 425 3800 | 24/7 |
Internet Banking Helpdesk | 1800 11 2211 / 1800 425 3800 | Business Hours |
NRI Customer Support | +91 80 26599990 | 24/7 |
Pension & Government Schemes | 1800 11 0009 | Business Hours |
Loan Support | Contact local branch | Business Hours |
Key Services Handled by SBI Customer Care:
Account-related inquiries
Credit and debit card services
Blocking lost or stolen cards
Internet banking support
Loan queries
Pension and government schemes
How to Contact SBI General Customer Care
For general banking inquiries related to your SBI account, you can reach SBI’s 24/7 toll-free customer care numbers:
1800 1234
1800 2100
These numbers are useful for resolving issues such as balance inquiries, recent transactions, checking account status, and more.
Steps to Contact SBI General Support:
Dial 1800 1234 or 1800 2100 from your registered mobile number.
Select your preferred language.
Follow the IVR prompts to choose your service (e.g., account balance, card issues, loans).
You will be connected to a customer service representative for further assistance.
SBI Credit Card Customer Care
If you have issues with your SBI credit card, such as incorrect billing, unrecognized transactions, or a request for card blocking, you can contact the dedicated SBI credit card customer care at:
1800 180 1290 (Toll-Free)
1860 180 1290
These helplines are available 24/7 to assist with card-related issues, including fraud reports, balance inquiries, and statement details.
Services Offered by SBI Credit Card Support:
Credit card balance inquiries
Billing disputes and payment issues
Reporting lost or stolen credit cards
Rewards and cashback details
Card activation and deactivation
How to Block or Hotlist an SBI Debit/Credit Card
In case you lose your SBI debit or credit card, it is essential to block or hotlist the card immediately to prevent unauthorized transactions. You can do this by calling the SBI card hotlisting number:
1800 112 211 (Toll-Free)
1800 425 3800 (Toll-Free)
These numbers are available 24/7, ensuring that your lost or stolen card is blocked immediately.
Steps to Hotlist Your SBI Debit or Credit Card:
Dial 1800 112 211 or 1800 425 3800 from any phone.
Select the option to report a lost or stolen card.
Provide your card number or account details as required.
Confirm the card hotlisting with the representative.
Alternatively, you can block your card through SBI Net Banking or the SBI YONO Mobile App under the "Block ATM Card" section.
SBI Internet Banking Helpdesk
For customers using SBI Net Banking or the YONO Mobile App, SBI provides a dedicated helpline to assist with online banking issues such as login problems, password resets, or transaction failures. You can contact the Internet Banking Helpdesk at:
1800 11 2211 (Toll-Free)
1800 425 3800 (Toll-Free)
This helpline is available during business hours and can resolve most internet banking issues quickly.
Common Internet Banking Issues Addressed:
Login issues and password resets
Failed or pending transactions
Activating online banking services
Updating contact information for OTP verification
Managing fund transfers via NEFT, RTGS, or IMPS
SBI NRI Customer Care
If you are an NRI (Non-Resident Indian) customer, SBI offers a dedicated 24/7 helpline to help with your banking needs while abroad. You can contact NRI customer support at:
+91 80 26599990 (International Helpline)
This service can assist with NRI account-related issues, international fund transfers, and currency exchange queries.
Services Offered by SBI NRI Support:
NRI account opening and management
International remittances and transfers
Assistance with NRI loans and deposits
Currency exchange rates and account updates
SBI Email Support
If you prefer to resolve your queries via email, SBI offers customer support through email. Ensure that you include relevant information such as your account number, the nature of your issue, and any supporting documents for a quicker response.
General Queries: contactcentre@sbi.co.in
Credit Card Queries: customercare@sbicard.com
Responses to email inquiries typically take 2-3 business days, so for urgent matters, it’s better to call their helpline.
SBI Online Support – Net Banking and YONO Mobile App
SBI provides comprehensive online services via its Net Banking portal and SBI YONO Mobile App. These platforms allow customers to manage their accounts, make transactions, and get support without needing to visit a branch.
Key Services Available via SBI Net Banking and YONO App:
View account balance and transaction history
Transfer funds through NEFT, RTGS, or IMPS
Pay bills and recharge services
Apply for loans or credit cards
Block or manage debit and credit cards
Update your KYC details
You can access SBI Net Banking by visiting www.onlinesbi.com or download the SBI YONO App from the Google Play Store or Apple App Store.
Frequently Asked Questions (FAQs)
1. How do I contact SBI customer care for account-related queries?
For general account-related queries, call the toll-free SBI customer care numbers 1800 1234 or 1800 2100, available 24/7.
2. How do I block my lost SBI debit card?
You can block your lost SBI debit card by calling 1800 112 211 or 1800 425 3800. Alternatively, use the SBI YONO App or Net Banking platform to hotlist the card.
3. What is the SBI credit card helpline number?
For SBI credit card inquiries, you can call 1800 180 1290 or 1860 180 1290, available 24/7.
4. How do I contact SBI NRI customer support?
NRI customers can contact SBI’s NRI helpline at +91 80 26599990 for 24/7 support with their accounts and transactions.
5. Can I manage my SBI account through the YONO App?
Yes, you can manage your SBI account, make transactions, and apply for services through the SBI YONO Mobile App. It is available for download on both Android and iOS devices.
By following the steps and information in this guide, you’ll always have the right contact methods to reach SBI’s customer care for any banking issues. Whether it’s general inquiries, card services, or NRI support, SBI offers comprehensive and reliable customer service to meet all your banking needs.
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