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Writer's pictureAbhinand PS

SBI Customer Care Number: 24x7 Helpline for All Banking Queries

SBI Customer Care Number: Your 24x7 Helpline for All Banking Services

State Bank of India (SBI) is the largest public sector bank in India, serving millions of customers. With such a massive customer base, SBI offers a dedicated customer care service to resolve queries, report issues, and provide assistance. Whether you have a problem with your account, need to report a lost card, or want help with online banking, knowing the SBI customer care numberĀ and other support options is essential.

In this post, weā€™ll cover how to contact SBIā€™s customer care through various channels like toll-free numbers, email, and the SBI YONO app. Plus, weā€™ll provide a comparison table for different services and methods.



A customer service representative speaking on a headset, assisting an SBI customer over the phone, symbolizing the 24x7 availability of SBI's customer care services for banking queries and support.

Why Contact SBI Customer Care? (H2)

There are multiple reasons why SBI customers may need to get in touch with customer support, including:

  • Account-related inquiriesĀ (balance, statements, etc.)

  • Report lost or stolen cards

  • Issues with internet banking or mobile banking

  • Credit card queries

  • Loan and EMI-related queries

  • Complaints or grievances

Knowing the right contact details can help you save time and resolve your issues quickly.

SBI Customer Care Numbers (H2)

SBI offers a variety of helpline numbers for different services. These numbers are operational 24x7 and cater to both domestic and international customers.

1. SBI Toll-Free Customer Care Numbers for General Queries (H3)

For general queries and support, SBI has dedicated toll-free numbers that you can dial from anywhere in India.

  • Toll-Free Number 1: 1800 1234

  • Toll-Free Number 2: 1800 2100

  • Toll-Free Number 3: 1800 11 2211

  • Toll-Free Number 4: 1800 425 3800

These lines are available 24x7 for general banking queries, including balance checks, transaction issues, or help with SBIā€™s digital platforms.

2. SBI Customer Care for Missed Call Banking (H3)

To access SBI's missed call banking services or for non-emergency queries, you can contact the following number:

  • Missed Call Banking Number: 9223766666

When you give a missed call to this number, SBI will send you an SMS with your account balance or other details requested.

3. SBI Contact Number for Complaints and Grievances (H3)

If you have any complaints or grievances regarding SBIā€™s services, you can escalate the issue by calling:

  • Grievance Redressal Toll-Free Number: 1800 425 3800

This number connects you to SBIā€™s specialized customer care team, which handles unresolved complaints and ensures they are addressed efficiently.

4. SBI International Helpline Numbers (H3)

For SBI customers living abroad, the bank provides a separate set of international helpline numbers. These numbers vary depending on your location:

Region

Helpline Number

USA/Canada

+1 866 328 4209

UK

+44 800 532 532

Australia

+61 1 800 012 473

UAE

+971 800 91 333

Other countries

+91 80 2659 9990

These international numbers are specifically designed to cater to SBI customers who are residing outside India and need assistance with banking queries or issues.

Other Ways to Contact SBI Customer Support (H2)

Apart from the customer care numbers, SBI offers several other ways to get in touch with their support team.

1. SBI Email Support (H3)

You can also reach SBI through email for more detailed or document-heavy queries. Here are some common email addresses based on the type of inquiry:

Make sure to include your account detailsĀ and problem descriptionĀ in the email for faster resolution.

2. SBI YONO App Customer Care (H3)

The SBI YONO appĀ not only helps you manage your accounts but also provides quick access to customer care. Within the app, you can:

  • Raise a complaint

  • Request supportĀ through the HelpĀ section

  • Chat with a representativeĀ for quick assistance

Simply log in to the YONO app and navigate to the customer care section for instant support.

3. SBI Twitter Handle (H3)

SBI is active on social media and addresses customer queries on its official Twitter handle. If you're comfortable with social media, tweet your concerns at:

Be sure not to share sensitive information publicly while tweeting.

SBI Customer Care: Key Service Numbers (H2)

Here's a handy table summarizing SBIā€™s key customer care numbers for different services:

Service

Toll-Free Number/Helpline

Availability

General Queries

1800 1234, 1800 2100, 1800 11 2211

24x7

Missed Call Banking

9223766666

24x7

Grievance Redressal

1800 425 3800

24x7

Credit Card Support

1860 180 1290

24x7

International Banking (USA/Canada)

+1 866 328 4209

Business Hours (Local Time)

Internet Banking Support

1800 11 22 11

24x7

Why Choose SBI Customer Care? (H2)

  • 24x7 Availability: SBI's toll-free numbers and customer care services are available around the clock, ensuring that you receive help whenever you need it.

  • Comprehensive Support: Whether it's a simple query about your account balance or a more complex issue like loan support, SBIā€™s customer care is equipped to handle all kinds of inquiries.

  • Multiple Channels: From toll-free numbers to email and social media, SBI provides various ways to get your concerns addressed, catering to the preferences of all customers.

  • Dedicated Grievance Redressal: If you ever have complaints that aren't resolved through the regular channels, SBIā€™s dedicated grievance redressal system ensures you receive a timely resolution.

How to Ensure Quick Response from SBI Customer Care (H2)

To get a quick and effective response from SBI customer care, follow these best practices:

  1. Keep Your Account Information Handy: When calling customer care, be ready with your account numberĀ and registered mobile numberĀ for faster verification.

  2. Choose the Right Number: Depending on your issue, call the appropriate number (general queries, credit cards, grievances, etc.).

  3. Be Clear and Concise: Clearly explain your issue to the customer care executive to ensure they understand your problem and can provide the best solution.

  4. Use Multiple Channels: If your issue is urgent, you can contact SBI via phone, email, and Twitter simultaneously to speed up the resolution process.

Frequently Asked Questions (FAQs) (H2)

1. Is SBI customer care available 24x7?

Yes, SBI's customer care helpline numbers for general inquiries are available 24x7, including on weekends and public holidays.

2. How do I report a lost or stolen SBI debit/credit card?

To report a lost or stolen SBI debit or credit card, call the toll-free number 1800 1234Ā or use the YONO app to block the card immediately.

3. Does SBI charge for customer care calls?

No, SBIā€™s customer care numbers are toll-free, meaning you will not be charged for calls made within India. International calls may incur standard rates.

4. How can I escalate an unresolved issue with SBI?

If your issue is not resolved through the regular customer care service, you can escalate it by calling the Grievance Redressal NumberĀ at 1800 425 3800Ā or by visiting your local branch.

5. Can I email SBI for account-related queries?

Yes, SBI provides email support for account-related queries. You can send an email to contactcentre@sbi.co.inĀ for assistance.

In conclusion, SBI offers a variety of customer care services to meet the diverse needs of its millions of customers. Whether you prefer a phone call, email, or social media, SBIā€™s dedicated support team ensures your banking experience remains smooth and hassle-free.

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