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SBI Customer Care Number & Support (2025)

  • Writer: Abhinand PS
    Abhinand PS
  • Jul 24
  • 3 min read

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🏦 Introduction

State Bank of India (SBI) is India's largest public sector bank, serving over 48 crore customers across urban and rural areas. In 2025, SBI continues to lead in digital banking, financial inclusion, and secure customer service.

Whether you're trying to check your balance, block a lost debit card, or resolve a UPI failure, knowing the right SBI customer care number can help you get quick support.


SBI logo with a blue circle and keyhole design beside bold purple letters. Text reads "State Bank of India" below. Gray background.

This guide provides verified contact details, step-by-step assistance, escalation tips, and long-tail keyword insights for SBI users.

📌 SBI Customer Support: Quick Reference Table

Service Type

Contact Info

24x7 Customer Care

📞 1800 1234 / 1800 2100 / 1800 11 2211

Alternate Toll-Free Number

📞 1800 425 3800

International Customers

📞 +91 80 2659 9990

SMS Banking (Missed Call)

📞 9223 766 666 (Balance) / 9223 766 668 (Mini Statement)

Email Support

Official Website

📱 SBI Customer Care Numbers Explained (2025 Update)

☎️ 1. Toll-Free SBI Helpline Numbers

SBI offers multiple toll-free customer care numbers available 24x7:

  • 1800 1234

  • 1800 2100

  • 1800 11 2211

  • 1800 425 3800

✅ Use these numbers for: Account balance & transaction queries ATM or debit card issues UPI and YONO app problems Online banking help

🌐 2. International SBI Helpline

For customers outside India:

  • Call +91 80 2659 9990

  • Available from 8:00 AM to 8:00 PM IST, all weekdays

  • Charges apply as per international dialing rates

💬 3. Email & Digital Support

For non-urgent or document-based queries:

  • Email: contactcentre@sbi.co.in

  • Response Time: 24–72 working hours

  • Ideal for loan queries, complaints, and service requests

📲 How to Use SBI Missed Call & SMS Banking

You can get instant banking updates via missed call or SMS, provided your mobile number is registered with your SBI account.

Service

Number

Action

Balance Check

📞 9223 766 666

Give a missed call or send SMS BAL

Mini Statement

📞 9223 766 668

Give a missed call or send SMS MSTMT

Block Debit Card

📞 1800 112 211

Call or SMS BLOCK [last 4 digits of card] to 567676

🧠 Pro Tips for Better Support Experience

  • Always call from your registered mobile number

  • Keep your last 4 digits of account/card number ready

  • Note down your complaint reference number for follow-up

  • Avoid peak hours (10 AM–1 PM) for faster connectivity

🔍 Long-Tail Keywords to Rank Higher (Low Competition)

  • “SBI customer care toll free number 2025”

  • “how to contact SBI support for debit card”

  • “SBI mini statement missed call number”

  • “SBI international helpline number”

  • “SBI refund complaint status check online”

  • “SBI email support for YONO issues”

🛠️ How to Raise and Escalate SBI Complaints

If your issue isn’t resolved on the first call, SBI offers a structured complaint redressal system:

Level

Contact / Action

Response Time

1

Call or Email customer care

Within 3 working days

2

Lodge complaint via CMS portal

5 working days

3

Write to Nodal Officer of your region

7–10 working days

4

Escalate to RBI Ombudsman at cms.rbi.org.in

As per RBI norms

🔗 Helpful Links & Resources

  • 🔗 SBI Customer Support Portal

  • 🔗 SBI Complaint Management System

  • 🔗 SBI Balance Check Methods

  • 🔗 RBI Complaint Portal

🙋‍♀️ Frequently Asked Questions – SBI Customer Support (2025)

Q1. What is the latest SBI customer care toll-free number?

You can call 1800 1234, 1800 2100, or 1800 11 2211—all are valid toll-free numbers for SBI customer care.

Q2. How can I check my SBI balance through missed call?

Give a missed call to 9223 766 666 from your registered mobile number to receive your account balance via SMS.

Q3. What is the SBI debit card block number?

Dial 1800 112 211 or SMS BLOCK [last 4 digits of card] to 567676 to block your card immediately.

Q4. How to lodge a complaint if my issue is unresolved?

Visit the SBI Complaint Portal, enter your complaint details, and track it using the reference number provided.

Q5. Is there a dedicated helpline for YONO app issues?

No separate number, but you can call 1800 1234 and select the YONO-related option in the IVR menu or email contactcentre@sbi.co.in.

✅ Final Thoughts

SBI’s multi-tiered customer care system in 2025 ensures that every Indian—whether rural or urban, domestic or overseas—gets timely, secure, and personalized support.

From balance queries to digital banking problems, SBI offers responsive service through phone, SMS, email, and its official portals. For best results, always keep your account details handy and use official contact methods listed above.

 
 
 

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