Sony Customer Care Number India – 2025 Support Guide
- Abhinand PS
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- Jul 26
- 2 min read
📋 Quick Contact Table – Sony India Support
Support Channel | Contact Details |
🔧 Main Support Number | 080‑6500 6500 (9:00 AM – 7:30 PM, daily) Sony India+5Sony Asia+5India Customer Care+5 |
📞 Alternate Number | 011‑6600 6600 (Delhi Support) India Customer Care |
💬 Email Support | |
🧠 Live Chat / Chatbot | Available via Sony Electronics website (9 AM – 7 PM) Sony Asia |
🧾 Warranty & Repair Booking | Through IVR at the toll-free number (Option 2) India Customer Care |
📌 Why You Might Contact Sony India Support
Sony India offers a wide range of consumer electronics—including TVs, cameras, home audio systems, PlayStation consoles, and more—often needing support for:
📦 Product installation or demo
🛠 Repair or warranty issues
📋 Service scheduling and tracking
🔄 Complaint escalation
🎮 PlayStation or mobile device support
Whether it’s a malfunctioning TV, lens issue, or subscription query, the support line is your first port of call.
⚙️ How to Reach Sony India Support in 2025
☎️ 1. Call 080‑6500 6500 (Toll‑Free)
Available daily from 9:00 AM to 7:30 PM, this is the central helpline for product support, installation, and repair bookings. Use the IVR menu:
Press 1 for demo/installation
Press 2 for general or technical queries, including complaint tracking Sony India+7Sony India+7Sony India+7Sony India+7India Customer Care+7India Customer Care+7
📞 2. Alternate Line: 011‑6600 6600
Dedicated for customer contact support in Delhi NCR; ideal if the main line is busy India Customer Care.
💬 3. Live Chat or Chatbot via Sony Website
Visit Sony’s electronics support site to engage with a live chat agent (9 AM–7 PM) or use the 24×7 automated chatbot to troubleshoot common issues Sony India+3Sony Asia+3Sony+3.
📧 4. Email: sonyindia.care@ap.sony.com
Best for detailed queries such as warranty claims, escalations, or service delays. Expect response within 1–2 business days India Customer Care.
👥 Real Customer Feedback
“I called 080‑6500 6500 for Bravia display glitches; technician arrived within 24 hours. Very helpful service.” — Faizal, Mumbai“Live chat helped me book PlayStation repair without calling—super fast!” — Anjali, Delhi
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❓ FAQ – Sony India Customer Care (2025)
📞 What is Sony India’s main customer care number?
Call 080‑6500 6500, available daily from 9 AM to 7:30 PM for installations, repairs, and support. Sony India+5Sony Asia+5India Customer Care+5India Customer Care
📍 Is there a regional contact for Delhi?
Yes—dial 011‑6600 6600 for support specific to Delhi NCR customers. India Customer Care+2India Customer Care+2India Customer Care+2
🛠️ How do I escalate if my issue remains unresolved?
After calling, ask for escalation or send an email to sonyindia.care@ap.sony.com with your complaint number and details. India Customer Care+1PissedConsumer+1
📱 Can I use live chat for support?
Yes, Sony India offers a live chat service (9 AM–7 PM) and a chatbot available 24×7 on their electronics support portal. PlayStation+11Sony Asia+11India Customer Care+11
✅ Final Word: Reliable Sony Support in India 2025
Sony India’s multi-channel support—including toll-free helplines, web chatbot, and email support—is designed to meet diverse user needs across locations. Whether you need to schedule a repair or track a complaint, the 080‑6500 6500 line is your main gateway.
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