StarHub Customer Care Number 2025 – 24/7 Support Info
- Abhinand PS
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- Jul 26
- 3 min read
📌 Quick Reference – StarHub Support Channels
Service Type | Contact Info |
Customer Care Hotline | 📱 1633 (Local) / +65 6820 1633 (Overseas) |
WhatsApp Chat | 📲 +65 8255 8888 |
24/7 Live Chat | 💬 Via StarHub Support |
Email Support | |
Business Enquiries | 📞 1800 888 8888 (Enterprise) |
Website |
👋 Why Contact StarHub Customer Support in 2025?
StarHub is one of Singapore’s top telcos, offering mobile, fibre broadband, digital TV, and enterprise services. Whether you’re a home user or a business customer, you may need support for:
📡 Broadband connectivity issues
💳 Billing & plan upgrade queries
📺 TV service troubleshooting
📲 SIM card activation or replacement
🛜 Roaming or data plan management
Fast, multilingual, 24/7 support is now just one call or tap away.
☎️ How to Contact StarHub Customer Service – Full Guide
📱 1. Call StarHub Customer Care Hotline
For all mobile, broadband, and TV-related support:
Local Customers: Dial 1633
From Overseas: Call +65 6820 1633
🕐 Support is available 24/7 in English, Mandarin, and Malay.
💡 Real experience tip: Use the IVR menu to jump straight to “technical help” for faster routing during peak hours.
💬 2. Live Chat via StarHub Website
Access 24/7 live chat support from any device on the official StarHub Support page. You can:
Check data balance
Manage roaming services
Report service outages
Track repair or technician appointments
📲 Works seamlessly on mobile and desktop—great for silent support.
📲 3. WhatsApp StarHub for Quick Queries
Text StarHub at +65 8255 8888 using WhatsApp for basic queries like:
Plan info
Payment reminders
Troubleshooting links
Service appointment confirmations
🧠 Pro Tip: Add this number to your phone contacts as “StarHub WhatsApp” for easy future access.
🧑💼 4. StarHub Enterprise Support
Business users can contact StarHub at:
1800 888 8888 (Local)
Or reach your dedicated account manager
For B2B solutions, managed network support, or enterprise security upgrades, the StarHub Business Hub is the right place to start.
✉️ 5. Email Support
For less urgent issues, drop a mail to customerservice@starhub.com. Mention:
Registered account name
StarHub number or ID
Service type and issue description
Any supporting documents/screenshots
📥 Expect a reply within 2 business days.
🔄 Common StarHub Self-Service Tools (Before You Call)
Visit My StarHub App or the Support Portal to:
🔧 Restart broadband remotely
📊 Track usage and payments
📺 Manage TV subscriptions
📍 Locate nearby service centers
🚨 Report network outages
📱 Fully mobile-optimized, available on iOS & Android.
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✅ Real-World User Feedback
“The StarHub WhatsApp support is a lifesaver. I got help with my fibre issue while working remotely in under 5 minutes.” – Rajiv N., Software Engineer
“Called 1633 for a SIM issue during my Japan trip. The rep guided me with step-by-step APN setup. Worked perfectly.” – Cheryl Y., Frequent Flyer
❓ FAQ – StarHub Support Questions Answered
🔍 What is the StarHub customer care number in Singapore?
You can dial 1633 locally or +65 6820 1633 internationally for 24/7 support.
🌍 How can I contact StarHub from overseas?
Use the international hotline: +65 6820 1633 or message on WhatsApp: +65 8255 8888 with Wi-Fi or mobile data.
📶 What if my StarHub broadband stops working?
Use the My StarHub App to restart your modem/router remotely, or call 1633 for immediate technical support.
🏁 Final Word: StarHub Makes Customer Support Frictionless
From WhatsApp chat to 24/7 multilingual helplines, StarHub’s support in 2025 is fast, reliable, and everywhere you need it. Whether you’re upgrading plans, fixing a dropped signal, or just paying your bill—help is always within reach.
💾 Bookmark this guide or share it with family and friends who might need StarHub help, wherever they are.
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