Thailand Helpline Numbers (2025): Emergency & Tourist Info

🇹🇭 Thailand Helpline Numbers (2025): Emergency, Tourist & Support Services

Whether you’re a local resident, digital nomad, or tourist visiting Thailand in 2025, knowing the correct helpline numbers can be crucial. From police and medical emergencies to tourist assistance and embassy contacts, this guide compiles Thailand’s most important helpline numbers—updated, accurate, and accessible.

Thailand is one of Asia’s safest travel destinations, but like anywhere, knowing who to call in case of a problem can make all the difference.

📋 Key Helpline Numbers in Thailand (2025)

Service	Phone Number	Availability
General Emergency Services	191	24/7
Tourist Police (English support)	1155	24/7
Medical Emergency (Ambulance)	1669	24/7
Fire Department	199	24/7
Disaster Alert & Rescue	1784	24/7
Tourist Assistance Center	1672	Office hours
Road Accident Hotline (ThaiLand Transport)	1193	24/7
Immigration Inquiry Line	1178	Business hours
Mental Health Hotline (SAMHSA)	1323	24/7
Anti-Human Trafficking	1300	24/7
Thai Airways Customer Service	02-356-1111	Business hours
Suvarnabhumi Airport Hotline	1722	24/7
Lost Passport (Tourist Police)	1155	24/7
Embassy Directory	Thai MFA	24/7

🚓 Emergency Services in Thailand

☎️ 191 – Thailand General Emergency Number

This number connects you to the Royal Thai Police for:

• Theft, assault, or public disorder

• Traffic accidents

• Suspicious activityOperators may have basic English skills.

🚑 1669 – Medical Emergency & Ambulance

This number is managed by the National Institute for Emergency Medicine (NIEM). Call if:

• You or someone near you is seriously injured

• You witness a medical crisis (stroke, heart attack)

⚠️ Important: Not all ambulance services in Thailand are free, especially private hospitals.

🧳 Support for Tourists & Foreigners

👮‍♂️ 1155 – Tourist Police

This is a dedicated helpline with English-speaking officers. Call 1155 for:

• Reporting scams or lost passports

• Seeking directions or legal help

• Cultural misunderstandings or minor incidentsAvailable 24/7 across all tourist hotspots like Bangkok, Phuket, Chiang Mai, Krabi, and Pattaya.

🌐 1672 – Tourism Authority of Thailand (TAT)

For travel inquiries, cultural sites, or suggestions, call this during office hours.

🔥 Other Vital Numbers

• 199 – Fire Department: Report fire hazards or emergencies.

• 1193 – Road & Traffic Accidents: Connects you to traffic police.

• 1300 – Social Development Hotline: Report abuse, trafficking, or vulnerable persons.

🧠 Mental Health & Emotional Well-being

🧘‍♀️ 1323 – Mental Health Support Line

Managed by Thailand’s Department of Mental Health. Offers confidential help for:

• Anxiety or panic attacks

• Suicidal thoughts

• Stress or depressionSupport is available in Thai, with limited English support.

✅ If you are a foreigner, embassies or international hospitals may offer English-speaking therapists.

✈️ Airport & Airline Support Numbers

Service	Phone Number
Suvarnabhumi Intl. Airport	1722
Don Mueang Airport	02-535-1111
Thai Airways Customer Service	02-356-1111
AirAsia Thailand	02-515-9999

🌐 Trusted Resources for Travelers

• Royal Thai Police

• Tourist Police Bureau

• Tourism Authority of Thailand

• Ministry of Foreign Affairs – Thailand

🙋 Frequently Asked Questions (FAQ)

❓Is 911 the emergency number in Thailand?

No. Thailand’s emergency number is 191, not 911. Dial 191 for police or general emergencies.

❓Will Tourist Police speak English?

Yes, most Tourist Police officers are trained in English, especially in major cities and tourist destinations.

❓Is ambulance service in Thailand free?

Public ambulance services (1669) are usually free, but private hospital ambulances may charge a fee.

❓What if I lose my passport?

Contact the Tourist Police (1155) immediately and then reach out to your embassy. File a police report to apply for a replacement passport.

❓Are these helplines available 24/7?

Most emergency numbers are 24/7. Services like 1672 (Tourism) and 1178 (Immigration) operate during government business hours.

🧭 Final Words: Save These Numbers Before You Travel

Thailand is known for its hospitality, but being prepared is the best way to ensure a stress-free experience.Save these helpline numbers on your phone or write them down before you travel.

💬 Pro Tip: You can also ask your hotel concierge for local emergency contact cards or QR codes that include these numbers.