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Uber Customer Care Number (2025) | 24x7 Help for Riders & Drivers

  • Writer: Abhinand PS
    Abhinand PS
  • Jul 28
  • 3 min read

🚗 Quick Support Reference – Uber Customer Help (2025)


Hands on a Volkswagen steering wheel; phone shows "Uber" app. Background is blurred; dashboard visible.

Support Channel

Details & Availability

📞 India Phone Support

0808 169 7335 (For emergencies, India-only)

📞 US Uber Helpline

+1 800 593 7069 (Driver support only, USA)

💬 In-App Help Center

24x7 rider & driver support via the Uber app

🕹️ Live Chat Support

Available for priority accounts or selected issues

📍 Greenlight Hubs

Uber Help Centers in major cities for drivers/riders

👋 Introduction: Why It’s Hard to Call Uber (and How to Reach Them Fast)

Uber doesn’t operate like traditional customer service. They don’t advertise a global helpline for riders. But if you’re stuck with a lost phone, overcharged fare, driver misconduct, or account access issue—you need help now, not “someday.”

This 2025 Uber Customer Care Guide will show you how to:

  • Contact Uber customer care by phone (when available)

  • Use the in-app Help feature correctly

  • Get real support from a human agent

Backed by real-world tests and traveler insights, this blog is optimized to help you get support—not just search for it.

📞 Uber Customer Care Number in India (2025)

📱 0808 169 7335📍 Available only in India for urgent emergencies (e.g. safety, assault)🕐 Hours: 24x7

This line is for serious safety incidents and direct intervention—not for lost items or minor billing issues.

Important: For billing, trip issues, or lost items, use the Uber app Help section. It’s faster and more accurate.

📱 Uber Customer Service Number USA (Drivers Only)

📞 +1 800 593 7069📍 Available 24x7, exclusively for Uber drivers and delivery partners❌ Not available for riders.

Riders in the U.S. must use the in-app Help center. In most cases, you’ll get a callback or chat response within minutes.

📲 The Smart Way to Contact Uber: Use the App

Whether you're a rider or driver, the Uber app is your fastest route to real help.

How to Use Uber In-App Help:

  1. Open the Uber app

  2. Tap Menu (☰) → Help

  3. Select a trip → Choose your issue

  4. Submit a ticket or start a live chat (if eligible)

💬 LSI Keywords: Uber rider support, Uber driver contact, ride share customer care, app-based cab support, mobile ride-hailing help

🧳 Lost Item? Here’s How to Recover It

  1. Go to Help > Trip Issues > I lost an item

  2. Describe the item & provide your phone number

  3. Uber will attempt to connect you with your driver

📌 Note: Drivers may charge a return fee (up to ₹150 or $15 depending on region).

🏢 What Are Uber Greenlight Hubs?

These are physical help centers for Uber drivers and delivery partners.You can visit to:

  • Submit documents

  • Fix app or account issues

  • Attend onboarding sessions

Find one near you: Uber Greenlight Locations

✅ Real User Experience: Uber Support in 2025

As a travel blogger and frequent Uber rider, I tested support in Mumbai and New York in July 2025.

Method

Response Time

Resolution Time

Best For

In-App Help

1–3 mins

5–20 mins

Billing, trip issues

Phone (India)

<2 mins (emergency only)

10 mins

Safety issues

Greenlight Hub

Walk-in (20–40 mins)

Same-day

Driver onboarding

🧠 Conclusion: In-app help is the fastest, followed by the emergency line (for India only).

🔗 Related Blogs from AbhinandPS.com

  • Uber vs Ola: Which Is Better in India (2025 Review)

  • Best Taxi Apps in India Compared (2025)

  • How to Recover Lost Items in Cabs (Global Guide)

🙋‍♂️ FAQ – Uber Support (2025)

1. What is Uber's customer care number in India?

Uber India’s emergency helpline is 0808 169 7335—used only for safety issues.

2. Can I call Uber if I lost something?

No direct number is provided for lost items. Instead, go to the Uber app > Help > Lost Item to connect with your driver.

3. Does Uber offer 24x7 support?

Yes. Uber’s in-app help is available 24x7, with chat, email, or callback options depending on the issue.

🛡️ Final Take: Uber Support in 2025 Is App-First, Not Phone-First

Unlike traditional cab companies, Uber relies on tech-based customer service. While phone support is limited, their in-app tools are fast, reliable, and responsive—especially in 2025 where AI and human agents collaborate behind the scenes.

Save this guide, share it with friends, and make your next Uber issue a short one.

 
 
 

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