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Uber Customer Care Number (2025) – Fast Help & Support

  • Writer: Abhinand PS
    Abhinand PS
  • Jul 23
  • 3 min read

Uber Customer Care Number: How to Contact Uber Support in 2025

Whether you're a rider, driver, or delivery partner, sometimes things don't go as planned. From lost items to payment issues or safety concerns, getting timely help from Uber can be essential.


Uber app features include ride reservation, teen rides with safety options, over a colorful map backdrop. Text: Invite your teenager.

In this 2025 updated guide, we’ll walk you through:

  • The latest Uber customer care number in India and globally

  • Best ways to contact Uber support

  • Alternatives when the phone number isn't working

  • And how to escalate serious issues

We’ve compiled the most accurate, up-to-date info so you can get help fast—backed by hands-on experience using Uber support as both rider and driver.

🚀 Quick Access: Uber Support Contact Options (2025)

Support Type

Contact Method

Availability

Uber India Helpline

📞 080-3951-6789 (Riders)

24/7 in select cities

Uber India Driver Support

📞 080-3951-6788 (Drivers)

24/7 in select cities

In-App Help (Global)

Uber App > Help

24/7

Emergency (India)

🚨 In-App Safety Toolkit > “911” or “100”

Immediate response

Email Support

help@uber.com (deprecated)

Use app instead

Twitter Support

Quick replies (global)

Lost Item Hotline (India)

Via app > Help > Lost item

Callback from Uber

📱 What Is the Uber Customer Care Number in India?

As of July 2025, Uber India offers dedicated phone support for both riders and drivers in select major cities like Bengaluru, Delhi, Mumbai, Hyderabad, and Chennai.

For Riders:

📞 080-3951-6789

This number connects you to Uber India support where you can:

  • Report a safety issue

  • Request a refund or fare adjustment

  • Retrieve a lost item

  • Resolve payment or trip-related queries

🧠 Tip: This number works best if you're calling from your Uber-registered number.

For Drivers:

📞 080-3951-6788

Drivers can get help with:

  • Account reactivation

  • Payout issues

  • App technical errors

  • Trip disputes

🧭 How to Contact Uber Without a Phone Number

If the number is unreachable, don't worry—Uber now encourages app-based support, which is faster, trackable, and more secure.

🔹 Steps to Contact Uber via App:

  1. Open the Uber App

  2. Tap “Help” in the menu

  3. Choose your ride or issue

  4. Follow on-screen instructions

  5. Request a callback or live chat (if eligible)

This ensures your issue is tied to a specific trip or transaction, improving resolution time.

💡 Pro Tips for Getting Faster Uber Support

  • Always report issues within 24 hours of your trip for better resolution.

  • Use specific details (trip ID, driver name, etc.) when reporting.

  • In safety emergencies, use Uber's Safety Toolkit in the app for real-time help.

🔒 Uber Support for Emergencies & Safety

Uber places strong emphasis on rider and driver safety. If you ever feel unsafe during a trip:

  • Tap the Shield icon (Safety Toolkit) in the app

  • Call emergency services directly from within the app

  • Uber's critical response team will follow up

✅ In India, Uber integrates with local emergency services like 112 and 100.

🌐 Uber Customer Support Worldwide

If you're traveling abroad and need help with Uber, use the same Help section in the app. It detects your location and offers local support options.

Alternatively, you can contact @Uber_Support on Twitter for global issues, including trip errors, cancellations, or payment issues.

🔄 How Uber Has Changed Its Support in 2025

Uber has reduced dependency on email or call centers and shifted to app-first support for:

  • Speed

  • Personalization

  • Security

This shift aligns with the latest user experience trends and Uber’s focus on AI-powered resolution systems.

🔗 Related Resources

  • How to Become an Uber Driver in India

  • Uber Safety Toolkit Overview

  • Uber Terms of Service (India)

❓FAQ: Uber Customer Support (India & Global)

1. Is there a 24/7 Uber customer care number in India?

Yes, 080-3951-6789 for riders and 080-3951-6788 for drivers—available 24/7 in select cities.

2. Can I email Uber for support?

Uber has phased out general email support. Use the app's Help section for best results.

3. How do I recover a lost phone or item in an Uber?

Go to Help > Your Trip > I lost an item, then tap “Call driver” or request a callback.

4. Does Uber offer live chat support in India?

Live chat is selectively available via the app for driver-partners and riders with complex issues.

5. What to do if the Uber helpline isn’t working?

Use the in-app Help or contact @Uber_Support on Twitter for quick help.

✅ Final Thoughts

In 2025, Uber’s customer care is more accessible than ever, but it’s now app-centric. While helpline numbers still work in India’s top metros, in-app support is your best bet for fast and reliable help.

Always keep your Uber app updated, and report issues clearly and quickly to ensure the best resolution.

If you found this guide helpful, explore more how-tos and tech support tips at AbhinandPS.com.

Let us know in the comments if you’ve had success reaching Uber support through other methods!

 
 
 

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